Autoclose tickets after cancelation
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-17-2023 06:10 AM
hello everyone, i want to know how can i autoclose ticket (not incident only) who are canceled.
Thanks
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-17-2023 06:48 AM
You should write a server script to glide the table and add query when state is cancelled and update the state to closed.
Please mark it Correct and Hit Like if you find this helpful!
Regards,
Karthiga