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Autoclose tickets after cancelation

mregragui_ext
Tera Contributor

hello everyone, i want to know how can i autoclose ticket (not incident only) who are canceled.

Thanks

1 REPLY 1

Karthiga S
Kilo Sage

Hi @mregragui_ext 

 

You should write a server script to glide the table and add query when state is cancelled and update the state to closed.

 

Please mark it Correct and Hit Like if you find this helpful!

 

Regards,

Karthiga