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12-10-2025 10:42 AM
required help @Vasantharajan N @Ankur Bawiskar @Voona Rohila @WillieW @RaghavSh
As I need to automate the standard change request creation every 2nd Friday of the month for the change templates that I have with me along with that change tasks also need to create and those change tasks need to auto assign to assignment groups that I have with
Short Description: [assignment_group] Microsoft Patching
Description: New Microsoft patches installed
Change Template:
1. Monthly Microsoft Patching
2. Monthly PMPC Patching
Assignment Groups:
- Supply Chain Engineering
- Corporate Engineering
- Digital Engineering
Solved! Go to Solution.
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12-10-2025 07:16 PM
you can create scheduled job which runs daily and it will check if today is 2nd Friday of mont
this you can check in condition of scheduled job
once condition becomes true you can write sample script below
answer = false;
var gdt = new GlideDateTime();
// 1 is Monday and 5 is Friday
if ((gdt.getDayOfMonthLocalTime() >= 8 && gdt.getDayOfMonthLocalTime() <= 14) && (gdt.getDayOfWeekLocalTime() == 5)) {
answer = true;
}
Script below
(function() {
var templateName = 'your_standard_change_template'; // Replace with your template name
var assignmentGroup = 'Microsoft Patching'; // Replace with your assignment group
var change = new GlideRecord('change_request');
change.initialize();
change.type = 'standard'; // Ensure the change type is standard
change.assignment_group.setDisplayValue(assignmentGroup);
// Apply the template
if (change.applyTemplate(templateName) == 0) {
gs.info('Template applied successfully to change request');
} else {
gs.info('Failed to apply template');
}
// Insert the change request
var changeSysId = change.insert();
gs.info('Standard change request created: ' + changeSysId);
// add logic here to create change tasks
})();
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-11-2025 08:41 AM
You can try using Flow Designer and apply the Change Model — that will work better and you can mark where you define each step. As per the Zurich release, you can set the schedule the way you showed.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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12-11-2025 08:42 AM
bad luck as not to use flow designer or workflow
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12-11-2025 08:48 AM
The sad part is educating the client to use Flow — it really makes your life easier, mate
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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12-11-2025 08:42 AM
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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12-11-2025 09:35 AM
I believe with Flow it can't be scheduled on 2nd Friday of the month.
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

