Automate emails to show those emails in Shortcut- please go through body

[Swathi KS]

We have a POP3 account configured for the Generic Email ID, and emails sent using this Generic ID are stored in the Email table. The Record ID is mentioned in the email subject line.

Is there a way to implement a solution to display these emails in the shortcuts section of the specific record ID mentioned in the subject line? Please let us know if this is possible.

[Dr Atul G- LNG]

Hi @Swathi KS  

Could you please share some screenshot to understand more.

[Swathi KS]

Hi @Dr Atul G- LNG 

As we don’t have any referral screenshots, this is a new requirement.

The team will use the generic mailbox while sending WRA observations to Managers. Whenever an email is sent, we need to capture these emails under each respective WRA ID. Currently, we are receiving the emails in the email table, where we can view the mime cast. Since the WRA ID is mentioned in the subject line, we need to build a relationship to display those emails in the respective WRA shortcuts.

Please let us know if you need any further details or clarifications.

[Dr Atul G- LNG]

Hi @Swathi KS  

It looks like I may not be able to help much with this, as this is something I’m hearing for the first time.