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02-12-2025 10:45 AM
Hi All,
Does ServiceNow have functionality allowing users with a specific role to quickly review and sign a PDF document without having to download it and open it with Adobe? Our team is asking because there's a process that requires approval by signing a PDF, and it's currently a hassle. We will be upgrading to Yokohoma soon.
Best,
Kathy
Solved! Go to Solution.
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02-12-2025 03:08 PM
There is documentation that can help you with this, Request e-signatures through the Adobe Sign service with the Adobe Sign integration. This integration relies on the Adobe Sign spoke in IntegrationHub and is enabled for signing ad hoc documents (HR PDF document templates) and Adobe Sign templates.
Activate the Adobe Sign spoke in IntegrationHub from the ServiceNow Store, and enable the signing of adhoc documents (HR PDF document templates) and Adobe Sign templates.
If my answer helped you, please let us know by clicking "Accept as solution" and "Helpful".
Thank you
- Carlos Petrucio
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02-12-2025 10:46 AM
No, the user need to download the pdf and sign and then upload it again.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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- Mark as New
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02-12-2025 03:08 PM
There is documentation that can help you with this, Request e-signatures through the Adobe Sign service with the Adobe Sign integration. This integration relies on the Adobe Sign spoke in IntegrationHub and is enabled for signing ad hoc documents (HR PDF document templates) and Adobe Sign templates.
Activate the Adobe Sign spoke in IntegrationHub from the ServiceNow Store, and enable the signing of adhoc documents (HR PDF document templates) and Adobe Sign templates.
If my answer helped you, please let us know by clicking "Accept as solution" and "Helpful".
Thank you
- Carlos Petrucio
