Automated Test Framework

surya9
Tera Contributor

Hi

Can Anybody help on,

What Type of Modules we can test in Automated Test Framework ? and

What Type of Modules cannot be tested in Automated Test Framework?

Advance Thanks

1 ACCEPTED SOLUTION

Harish Bainsla
Kilo Patron
Kilo Patron

Modules Suitable for Testing with ServiceNow ATF:

  1. ServiceNow Forms and UI Elements: ATF can be used to automate testing of ServiceNow forms, including testing of form fields, buttons, and other UI elements.

  2. ServiceNow Workflows: You can create automated tests for ServiceNow workflows to ensure that processes are executed correctly and that they meet business requirements.

  3. ServiceNow Business Rules: Business rules play a crucial role in ServiceNow applications. ATF can test the logic and behavior of these rules to ensure they function as expected.

  4. ServiceNow Catalog Items: If you have service catalog items, ATF can be used to test the order and fulfillment processes, including user interactions and approvals.

  5. ServiceNow Scripted REST APIs: ATF can be employed to automate testing of custom REST APIs developed using server-side scripting in ServiceNow.

  6. ServiceNow Integration Hub: If you are using ServiceNow Integration Hub to automate integration tasks, you can use ATF to test these integration flows and connectors.

  7. ServiceNow Reports and Dashboards: You can create tests to verify the accuracy of reports and dashboards generated within ServiceNow.

  8. ServiceNow Notifications: ATF can be used to test notification events, ensuring that emails, notifications, and alerts are sent correctly.

Modules Challenging for Testing with ServiceNow ATF:

  1. Highly Customized UI: If your ServiceNow instance has a highly customized and dynamic UI, creating and maintaining automated UI tests can be challenging.

  2. Complex Business Logic: Extremely complex business logic or calculations may require extensive test case setup and validation, making it more difficult to automate.

  3. Third-Party Integrations: Testing external systems and third-party integrations might be challenging with ATF. You may need additional tools or specialized test environments.

  4. Real-Time Data and Live Transactions: Modules that rely on real-time data or live transactions, such as live chat or real-time monitoring, can be difficult to automate comprehensively.

https://youtu.be/1lbDM6bhQmc?si=0cN9N8ov5lZvOJYB

View solution in original post

1 REPLY 1

Harish Bainsla
Kilo Patron
Kilo Patron

Modules Suitable for Testing with ServiceNow ATF:

  1. ServiceNow Forms and UI Elements: ATF can be used to automate testing of ServiceNow forms, including testing of form fields, buttons, and other UI elements.

  2. ServiceNow Workflows: You can create automated tests for ServiceNow workflows to ensure that processes are executed correctly and that they meet business requirements.

  3. ServiceNow Business Rules: Business rules play a crucial role in ServiceNow applications. ATF can test the logic and behavior of these rules to ensure they function as expected.

  4. ServiceNow Catalog Items: If you have service catalog items, ATF can be used to test the order and fulfillment processes, including user interactions and approvals.

  5. ServiceNow Scripted REST APIs: ATF can be employed to automate testing of custom REST APIs developed using server-side scripting in ServiceNow.

  6. ServiceNow Integration Hub: If you are using ServiceNow Integration Hub to automate integration tasks, you can use ATF to test these integration flows and connectors.

  7. ServiceNow Reports and Dashboards: You can create tests to verify the accuracy of reports and dashboards generated within ServiceNow.

  8. ServiceNow Notifications: ATF can be used to test notification events, ensuring that emails, notifications, and alerts are sent correctly.

Modules Challenging for Testing with ServiceNow ATF:

  1. Highly Customized UI: If your ServiceNow instance has a highly customized and dynamic UI, creating and maintaining automated UI tests can be challenging.

  2. Complex Business Logic: Extremely complex business logic or calculations may require extensive test case setup and validation, making it more difficult to automate.

  3. Third-Party Integrations: Testing external systems and third-party integrations might be challenging with ATF. You may need additional tools or specialized test environments.

  4. Real-Time Data and Live Transactions: Modules that rely on real-time data or live transactions, such as live chat or real-time monitoring, can be difficult to automate comprehensively.

https://youtu.be/1lbDM6bhQmc?si=0cN9N8ov5lZvOJYB