Developer

Calling a flow from the Workspace UI action

try { var inputs = {}; gs.info("line5"+inputs); inputs['incident'] = current.sys_id.toString(); // GlideRecord of table: incident // Start Asynchronously: Uncomment to run in background. Code snippet will not have...

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Populating a reference field dynamically in UI Builder

Hi all, I'm attempting what should be a simple thing in theory, but UI Builder seemingly makes simple things difficult. Anyway, in the Hardware Asset Workspace, there's a button 'Renew' on ast_contract records. It opens a modal with various fields. ...

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PDI dev

Our PDI dev432286 is used for AtlasXT integration testing. Can it be kept active past the Oct 16 reclamation date?

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Recently I noticed PDI's goes offline frequently. Is there any solution to this.

Hi Community, Recently I noticed the PDIs are going offline frequently with an upgrade message on developer portal. My self released 3 PDI instances in last 14 days. Is there any solution do anyone have? my recent PDI has also gone offline since yest...

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Hr Case Creation

HiSo while creating hr case we have Verify the employee requesting this case page where we enter user name so My user name is Test HR Agent so if i enter Test it is not showing the user to select(it is showing no results found) if i search *hr agent ...

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ServiceNow Rising Star: Patience, Progress, and Community

A Reminder to Our ServiceNow Community: Let's Trust the Process Hello everyone, The ServiceNow Rising Star announcement was expected in early September, and I've noticed many community members asking when it will be announced. I understand the excite...

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PDI will not install apps. "credentials cannot be sent to a host other than the configured apprepo"

NO applications will install in my PDI, immediately returning "Unable to download app package" in the UI. I dug into the system logs and found the errors in the attached log, the highlight of which is:Blocked: credentials cannot be sent to a host oth...

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Classification Prediction model is giving error 400: Results from Prediction were empty

Hello All,I have a classification prediction model to predict assignment group of the call. The model is taking input as short description, description and u_account. But sometimes prediction model gives below error - 400: Results from Prediction we...

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group and department sync

Hi all,I am having issues with syncing two fields.I have been assigned a task too set the manager of a group to department head in those groups so not empty (synchronise group manager information from the mapped department head) this change in depart...

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PDI dev443121 Offline, 502 snow_adc, no Wake option - preserve existing data

Hello ServiceNow Developer Community,Please help investigate my inaccessible Personal Developer Instance and restore access while preserving all existing work.Instance: dev443121URL: https://dev443121.service-now.com/Release shown in the Developer Po...

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When label changes on sys_choice table for any element didnt update the updated timestamps on prev

When a choice label is changed in the sys_choice table, existing records display the new label, but their updated timestamps remain unchanged.For example, the Category field on the problem table has a choice labeled Software, which is used by 100 exi...

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How to add comments/worknotes from RIDAC tables on 'default status reports' template on workspace.

We have a requirement wherein we want to add the value of comments/worknotes from RIDAC tables on 'default status reports' template in Project Workspace. We edited the template and have added the columns for worknote and additional commentsWe are abl...

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OOB Terms and Conditions for EC Portal

Hi community,How can we configure OOB Terms and Conditions on EC portal?Regards

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How to read and send the attachment record data from SAP TO ServiceNow?

Hi, I have a requirement where I have to create an integration between servicenow FREQ record with an excel attachment & all fields of the excel attachment file should map with SAP finance(R2R)record.How I can achieve this requirement?Please share an...

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Restrict Bulk Edit Fields for Agents in Workspace List View

on workspace list view users can select multiple records using the multi-row selector and click the Edit option to perform a bulk update. Currently, the bulk edit dialog displays around 7-8 fields.Admins should continue to see and update all availabl...

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