Hi,
Issue is that Automatic reply mails from outlook are not recieved in the system. Like if i set Out Of Office auto reply in my outlook, the notifications which i recieve from service-now instance are not auto replied or recieved in service now instance. Although i am getting automatic reply from my outlook mail account to other mail accounts but not in service-now.
I made following email properties blank, then also its not working-
glide.pop3.ignore_subjects
glide.pop3.reply_separators
glide.pop3.ignore_senders
glide.pop3.ignore_headers
What else can i do to start recieving automatic reply emails into service-now system?
One interesting thing is that when i manually reply to any service-now notification by deleting Re: and adding "out of office autoreply" at the begining of the subject then it is recieved by the system.
Only Automatic Reply from outlook is not recieved by service-now instance 😞
Any suggestions would be highly appreciable.
Thanks
