Automatically Refresh Agenda Items

[-Andrew-]

Hi all,

I'm wondering if anyone could help me potentially create a UI action or business rule to automatically refresh the agenda items in CAB meetings.

I've included a screenshot below where you can see the related link.

Thanks in advance!

[SatheeshKumar · Accepted solution]

Ui action is also an related link, if your need it as a fiorm button just click the form button check box in ui action.

if you need make it as a business rule checkk the below link, you will get sufficient details

https://community.servicenow.com/community?id=community_question&sys_id=ddb64b65db1cdbc01dcaf3231f96...

-satheesh

[Steve McCluske1]

I'd also like to share the code I wrote for a customer. Hope this additionally helps someone.

Solution: Create a Scheduled Job to kick-off this script a few hours before the schedule CAB meeting each week. 

Use Case: Customer was wanting to automate clicking Refresh the Agenda Items a few hours before actual meeting so when they get into the Meeting record all the items in there are accurate up to a few hours before. 

var encQuery = 'startONToday@javascript:gs.beginningOfToday()@javascript:gs.endOfToday()^active=true';
var grMeeting = new GlideRecord('cab_meeting');
grMeeting.addEncodedQuery(encQuery);
grMeeting.query();

while (grMeeting.next()) {
    if (grMeeting.getRowCount() == 1) {
        var cabAgendaClass = new sn_change_cab.CABMeeting(grMeeting);
        cabAgendaClass.refreshChangeAgendaItems();
        gs.info('This scheduled job was successful');
    } else {
        gs.error('The Scheduled Job failed for Automate CAB Refresh Agenda Items');
    }
}

[Julien Sanchez]

I was using the solution Steve McCluske1 suggested for this, and it just stopped working without any changes made on my end. I see the jobs are still active but the agenda's stopped being refreshed. Any ideas on why?

[Steve McCluske1]

Did you upgrade any plugins or go to a newer family release? Can you share your code and what family release you are on?