Automatically update short description in RITM ,SCTASK, Request item

[poco]

i want to update short description  i use run script . Request item short description was update. but reimaging RITM and Sctask not updated i used below script  could please help me this 

variable type is : select box

var temp = current.variables.application_being_requested.getDisplayValue();
var requested_by = current.variables.requested_by.getDisplayValue();
var request = new GlideRecord('sc_request');
request.get(current.request);
request.query();
if (request.next()) {
if (temp == "version1")
{
request.short_description = "version1"+requested_by;
request.update();
}
else if(temp == "version2")
{
request.short_description = "version2"+requested_by;
request.update();
}
else
{
request.short_description = "version3"+requested_by;
request.update();
}
}

[Ankur Bawiskar · Accepted solution]

@poco 

where are you writing the script?

[palanikumar · Accepted solution]

Hi,

Hope you are creating catalog task from the Workflow. Open the Catalog Task activity inside the workflow and perform the following action:

1) Check Advanced Checkbox

2) Add below script inside Advances script:

var temp = current.variables.application_being_requested.getDisplayValue();
var requested_by = current.variables.requested_by.getDisplayValue();
if (temp == "version1")
{
     task.short_description = "version1"+requested_by;
}
else if(temp == "version2")
{
     task.short_description = "version2"+requested_by;
}
else
{
     task.short_description = "version3"+requested_by;
}

[ShawnaW]

What would be the script for updating RITM short description after updating SCTASK short description?  I am not well versed in scripting yet and will need help.  All we are needing is after short description is updated on SCTASK (manually by tech), that the short description of the RITM is updated to reflect.