Automatically update stage field in sc order status widget in service portal without refreshing page

s_105
Tera Contributor
 
4 REPLIES 4

OlaN
Giga Sage
Giga Sage

Hi,

Is there a question to this question? 😀

s_105
Tera Contributor

Hi OlaN,

I want below stage field to automatically gets updated as stage changes:

 

Here in below image, my stage is getting updated as per request only while refreshing page. I want it to auto update.

s_105_0-1690364600896.png

 

There is currently no OOB feature that autoupdates the stage when it's changed. This only happens when the page loads.

You could try doing it yourself, but it will require cloning the widget, and maintaining the customization.

I would not recommend going down this path, I believe the value doesn't match the effort of this customization.

Ashish64
Tera Expert

Any solution for this functionality to achieve i have similar requirement.