Hi Arohi,
You can create Display BR to capture the values from incident form in g_scratchpad and the use then in onLoad client script to auto populate the data when New Problem form loads.
Please try in this way:
Kindly TRY with below code in Displace BR on Problem Table.
(function executeRule(current, previous /*null when async*/) {
// Add your code here
var gr = new GlideRecord('incident'); // Please enter the parent table name
gr.get(parent.sys_id);
g_scratchpad.value1 = gr.getValue('<name of the reference field from parent table>');
g_scratchpad.value2 = gr.<name of the string field from parent table>;
})(current, previous);
Client Script: on Problem Table.
function onLoad() {
//Type appropriate comment here, and begin script below
if(g_form.isNewRecord()){
g_form.setValue('<name of the string field on child table>', g_scratchpad.value1 );
g_form.setValue('<name of the string field on child table>', g_scratchpad.value1 );
//g_form.setValue('<field name of Reason>', 'Release');
}
}
