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How to fix flow , Flow designer not triggering as expected- comments not updated on Incident

chanikya
Mega Sage

Hi  All,

Request: we have one field "Update Comments", this field will be available in list view only not on Form. So
When I change "Update Comments" to TRUE, on incident record comments has to be updated. 

I designed Flow Designer , But problem here is . List view side First Time When I update ""Update Comments" as TRUE, comments updated on INC record successfully . I did repeat same behaviour multiple times on SAME RECORD. like
"Update Comments"--> None- True,
"Update Comments"---> Ture---> False 
"Update Comments"--->False--->True......etc

I did this action multiple time but Comments updated only one time , not sure what might be reason. can some one suggest me what should I change here.

Flow Designer :

chanikya_0-1765398668932.png



Incident :

chanikya_1-1765398740704.png

chanikya_2-1765398762141.png






Please suggest me on this, why multiple time comments not updated on Incident record..


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