Hi Akshaya5
ServiceNow does have some OOTB capabilities for storing Azure/Microsoft identity information, though you might need a combination of existing tables and some customization to fully meet your requirements.
For SSO applications from Azure AD, you can leverage the oauth_entity table which is designed to store OAuth/OIDC provider information. The oauth_application table can store application-specific details. These tables are part of ServiceNow's identity management framework.
For service accounts, the sys_user table can technically store service accounts with a designation field or attribute to identify them as non-human accounts. Many organizations create a custom field on the user table to flag service accounts or use the "type" field.
For tenant details and Entra ID information, the cmdb_ci_azure_subscription table stores Azure subscription information, but you might need to extend this or create a related table for specific tenant details.
If this helps, please give it a helpful vote. And if it’s what you were looking for, go ahead and accept the solution. Thanks,
Daniel Madsen
