Azure AD Spoke Plugin not found

doris890
Tera Contributor

‎11-07-2022 11:05 PM

Hey everyone, I am working on testing the user provisining between Azure AD and Servicenow on my personal developer instance.I did install the IntegrationHub Enterprise Pack. However, it seems like Azure AD is not found? Can anyone here help me with this?

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Sherman Ignacio
Tera Contributor
In response to doris890

‎01-10-2023 02:53 AM

Hi @doris890 ,

 

Iam having the same issue. I successfully installed the "ServiceNow IntegrationHub" and "ServiceNow IntegrationHub Professional Pack" in my PDI. But when i tried to check the Azure DevOps Board spoke in FlowDesigner it say's not installed. Have you solved this issue?

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Mathieu Lepoutr
Mega Guru

‎01-10-2023 08:41 AM

Hi @doris890 

 

Please check if IntegrationHub professional pack is installed in your PDI (could be done through https://developer.servicenow.com/).

 

Can I also recommend a different route? 

 

I'm working as a pre-sales engineer with Exalate.

Exalate was designed with exactly these types of use-cases in mind, you could say that it is our "bread and butter".

One of Exalate's features, apart from syncing tickets bi-directionally, is integrating Azure Devops and ServiceNow.

 

All entity types will out-of-the-box be fully bi-directionally syncronized, which means, if a field gets updated on either side, it will automatically update on the other side, you can change this to make it uni-directional if you so please.

 

Exalate is easy and straightforward to set-up and you can control exactly which data you want to send and/or receive. 

 

If you would like to see a customized demo of the product, please book a slot.

 

Mathieu

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