Back-ground scripts and Fix-scripts turns blank after specific time

Sumanth16
Kilo Patron

‎03-26-2018 02:32 PM

I have run scripts-background for some records,after some time background scripts window turns to blank automatically ,and that same script i have run it in fix-script i got error "max execution time exceeded".Is anyone aware of this issue.

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5 REPLIES 5

Mwatkins
ServiceNow Employee
ServiceNow Employee

‎03-26-2018 03:29 PM

Hi Sumanth,

Try checking your Transaction Quota Rules. There are default timeouts for both Fix Scripts and Scripts - Background at 4 hours

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You can deactivate these temporarily if needed. Also, there is a checkbox at the bottom of the Scripts - Background window that says "Cancel after 4 hours". It is checked by default so you must opt out of the quota rule by unchecking the box.

Regards, Matthew

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Sumanth16
Kilo Patron

‎03-26-2018 03:56 PM

Thanks for your response.

 

Again background-script turns to blank.I have tried all those methods .Is there any way to do that?

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Upender Kumar
Mega Sage
In response to Sumanth16

‎03-26-2018 06:05 PM

Hi,

This could be due you are processing large amount of data. Try adding more conditions or by adding setLimit and execute query.

 

Thanks

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Sumanth16
Kilo Patron

‎03-26-2018 06:09 PM

Is it possible to find MIME type attachments in sys_attachment table?

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