Background script to remove itil roles from users and add asset role.

[AnveshKumar M]

Hi @Roshin Chandra ,

You can use the following script to remove the ITIL role from all users and add the asset role.

var roleGr = new GlideRecord('sys_user_has_role');
roleGr.addQuery('role', '282bf1fac6112285017366cb5f867469'); // Sys_ID of ITIL Role
roleGr.query();
while(roleGr.next()){
    gs.print('Changing ITIL role to asset role for user: ' + roleGr.getDisplayValue('user'));
    var asRoleGr = new GlideRecord('sys_user_has_role');
    asRoleGr.initialize();
    asRoleGr.user = roleGr.user;
    asRoleGr.role = 'bf7dfe64c0a80169002ee4e83aa20d57'; //asset role sys_id
    asRoleGr.insert();
    roleGr.deleteRecord();
}

Note - 1: Very careful while running this script, because it runs on all users who have ITIL role, add proper condition in line 2 to limit the users.

Note - 2: This will not remove the role if the role is inherited from another role or group.

Thanks,

Anvesh