Background script to see all application name in servicenow

[abc1233]

Hi All,

I m facing one problem in list view of RITM , I want to see all RITM's "Application Name" but I'm not able to see all application name but application name is present in all RITM , i need to run one background script so that Application name will be visible for every RITM in LIst view.

Thanks.

[Ankur Bawiskar]

@abc1233 

So you are showing variable value on list. But it will only show value in this case

1) if the RITM belongs to that Catalog item and has value in it

[abc1233]

@Ankur Bawiskar , 

In above screenshot all four RITM's are belongs to "XYZ" catalog item and in all RITM Application name is present, but it is showing for only one RITM why because previously we dont have any Application name filed few days back we made some changes and now we could see Application Name for newly created RITM's in list view and for Existing RITM it is not showing on list view but Application Name is present in Form view in all RITM's which belongs to "XYZ" catalog item.

So If i run one background script it will show Application Name for existing RITM's in list view.

[Ankur Bawiskar]

@abc1233 

so it's newly created variable but in older RITMs data won't be there for that variable so it would be empty.

the variable is shown but value is empty right?

[abc1233]

@Ankur Bawiskar 

Actually variable is old but previously  that variable was not present in LIST view and in older RITM Application name value is present.

[Ankur Bawiskar]

@abc1233 

if it's present in older RITMs and has value then it should show on list.

you are checking this as an admin or non-admin?