Background script when SC TASK Closed

Basina Akash
Tera Contributor

When the sc_task close complete related the RITM and the request needed to close, write a background script

4 REPLIES 4

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Is this a one off or should this happen multiple times? I would go for a Fix Script instead of a background script. And please share what you already tried. What did you try and is not working or do you need help with?

 

We all can just share some script here, though that will learn you nothing. Thats why asking what did you try already? We can guide you than in a helpful way instead of just providing some copy/paste code.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Basina Akash
Tera Contributor

one off

Please share what you already tried.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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Service_RNow
Mega Sage

Hi @Basina Akash 

 

Please follow thread it will be helpful:-

Close all RITM's & its associated Tasks using Background Script. 

 

Please mark reply as Helpful/Correct, if applicable. Thanks!