Background script when SC TASK Closed
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‎02-25-2024 09:18 PM
When the sc_task close complete related the RITM and the request needed to close, write a background script

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‎02-25-2024 09:26 PM - edited ‎02-25-2024 09:29 PM
Hi there,
Is this a one off or should this happen multiple times? I would go for a Fix Script instead of a background script. And please share what you already tried. What did you try and is not working or do you need help with?
We all can just share some script here, though that will learn you nothing. Thats why asking what did you try already? We can guide you than in a helpful way instead of just providing some copy/paste code.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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‎02-25-2024 09:28 PM
one off

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‎02-25-2024 09:29 PM
Please share what you already tried.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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‎02-25-2024 09:39 PM
Please follow thread it will be helpful:-
Close all RITM's & its associated Tasks using Background Script.
Please mark reply as Helpful/Correct, if applicable. Thanks!