Bad request while impersonating user

Suzy
Tera Contributor

‎09-25-2023 02:43 AM

Hi All,

 

My instance got upgraded to UTAH, after upgrade when is user is trying to impersonate as the another, we are getting Bad request error. 

Please see the attached screenshot and Its not with all the users, I observe that who has hr_manager role are the people we are not able to impersonate.

 

Kindly suggest any solution.

 

Preview file
250 KB
0 Helpfuls
  • 490 Views
2 REPLIES 2

Brian Shanken1
Tera Contributor

‎06-07-2024 09:53 AM

Where you able to find anything on this? I am currently researching the same issue. 

0 Helpfuls

BarboraBeno
Tera Contributor

‎06-07-2024 11:16 AM

I would suggest to start with analyzing the HTTP Error 400 - Bad request and try to find out what can cause the issue.

https://www.siteground.com/kb/http-error-400/

 

There is also the possibility to enable or create a system property for impersonation logs

BarboraBeno_0-1717784111829.png

And try to find out if events are triggered.

BarboraBeno_1-1717784152626.png

 

 

 

0 Helpfuls