Banner Image switching back to old image

[questsal78]

Hi,

I'm trying to change Banner Logo from Basic Configuration U16 in our instance but as soon as I log out or close browser and open it again, same old logo appears. As soon as I go to Basic Configuration U16 page it shows updated Banner again.

I've tried changing banner log from My Company and setting it in glide.product.image.light property but it does the same thing. Tried clearing cache and browser cache, log off and log back in but to no avail.

I'm not sure how to fix or find script that is doing it.

Do you have any suggestions.

Before changes:

After changes:

Thank you,

Mujtaba

[Mike Patel]

Try deleting both attachment from sys property glide.product.image.light and go to Basic Configuration UI16 and re upload new image and save it.

[questsal78]

Thank you for quick response.

Tried that but still same behavior, as soon as I log off it switches back to old logo and stays like that.

[Mike Patel]

try also changing Basic Configuration image

[questsal78]

yeah did that, same thing.

When I switch to U15, it reflects new banner image and when I log out it switches back to old image but then goes back to new image I updated.