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send email from UI action with choice in servicenow

I have a UI action (test). I want a functionality , when ever I click on this UI action there should be a option (a,b,c) to select and recipient and later on upon the selection an email should be send to the a,b,c team . How should I Achieve this fun...

Resolved! Notification

Hi Community,I’m working on a process where Legal Full-fillers should receive a notification when a Legal Request is reopened by the Legal User. This will help them review and provide a more suitable response.Requirement:As a Legal Full-filler, I nee...

How to edit an active IntegrationHub ETL ?

We have an active Data source which is using RTE and IH-ETL.When I go to IntegrationHub ETL homepage (https://xxxxxx.service-now.com/$cmdb_integration_studio.do), I see the data source listed there but its not activated as seen in below image  but th...

ihetl.png Suggy_0-1720094516157.png
Suggy by Giga Sage
  • 548 Views
  • 5 replies
  • 0 helpfuls

Change tabs of Incident in SOW

Hi Team, We have a requirement to show the details tab as the first tab when we open the incident record in Service operation workspace. As of now or OOTB it is overview tab. Is this possible? if yes, how.  

JohnnySnow_0-1734478878116.png
JohnnySnow by Kilo Sage
  • 399 Views
  • 1 replies
  • 0 helpfuls

Resolved! Get field/column label on client side

Hi, Is there any way to get field/column label on client side script ?I tried following 2 ways but no luck.1. var a = g_form.getLabel('business_group'); 2. var a = g_form.getLabel('cmdb_ci_business_app.business_group'); //table.backend_nameCan we ac...

SNDEV27 by Tera Contributor
  • 920 Views
  • 4 replies
  • 1 helpfuls

Mobile Access to IP-Restricted Instances

Mobile Access to IP-Restricted Instances At times, customers face a challenge where they have IP restrictions on their ServiceNow instance, but they also want their employees to be able to access it through their personal devices for approving requ...

Resolved! Subflow input output type

Dear community members;I'm trying to build Flow/Subflow and I'm a bit confused about the 'Type' parameter;When I refer to the product documentation, there's no description about 'Record', 'Records' and so on.Could someone please explain to me what do...

test62 by Tera Expert
  • 890 Views
  • 3 replies
  • 1 helpfuls