Description:I am working on a UI Builder page where I need to redirect users from a subpage (e.g., "kb_view") back to the record page (e.g., "incident") when a specific action occurs. This works for existing records but not for new records where the ...
What is the best practise to restrict this BR only to one catalog variable(where inactive users should also listed for end user to select from) without having any other impact?
Hi guys quick question. I do look up which returns (in this case) two records and for each item I set the flow variable to the total time (Duration) and I wish to add these flow variable iterations together to give a total sum. The flow variable resu...
Hi, I am new to service portal .I need modify the number of catalog item show in one row, currently 3 catalog item are shown instead of this need to show 4 catalog item. Please advice me to achieve this. Notes: I'm using OOB SC catagory page widget B...
var cart = new sn_sc.CartJS();cart.setRequestedFor("ghjgjkgjgh68768768");Requestor for not populating correctly in Requestor for field in Request using the above script. Can anyone help me out !!
Is there any official definition from ServiceNow which says what are Applications, Application suites, Products, Product suites, Modules, Capabilities in ServiceNow?Some say Incident management is an application, some say its not application its an m...
I was building a widget to escalate an incident, but in the client controller, the response from the server is null. The client controller is unable to retrieve the response from the server script.Client Controllerapi.controller = function ($uibModal...
Hello everyoneWhy can't I save some data of catalog item in save as draft?
Hi Team,I am writing a business rule to prevent incidents from being closed unless at least one work note is added. Although I have implemented this, it is not very user-friendly, so I am looking for some refinement or alternative solutions.In my cu...
For REST, we have docs from ServiceNow which says glide.rest.max_content_length - max 25mb can be accepted by ServiceNow But for SOAP, I couldnt find any official docs/article for max size it can accept. (the system property default size is set to 70...
I wanted to know is there anything like, 'This is the maximum payload size that ServiceNow can send via REST or SOAP?' PS - I did come across docs - https://www.servicenow.com/docs/bundle/xanadu-build-workflows/page/administer/flow-designer/reference...
We have a scripted soap web service created.Extenal tool wants to send gziped data to this. Is it automatically handled or should we de-compress using any script?
Hi, 1) Currently the export option on the HR cases DOESNT Capture the field updates like below screenshots. Any option to include these.2) And also can we add individual export options for each section like Interactions, HR tasks. Or is this likely ...
Hi,I need to set passwords for users via REST API calls and I have developed a TableAPI and a scripted API both of which work if the user making the API call has 'admin 'role privileges.In order to avoid assigning 'admin' privileges to an API called,...
Hello all. I have a requirement that when a user login, based on his user record self verification field value(verified/non verified) , the login should be redirected. If the self verification is verified, then there is no change needed, .If the sel...
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