Hi all,I have a catalog item where I have the fields Requester Name, Requested For (both referencing to sys_user)and Another User(check box). When the catalog form loads, the requester nams autopopulates to the current user. The requested for field o...
During Yokohama release testing, there was a defect identified that is currently not happening in our Washington D.C. version. "Owner" of that selection option does not want to reduce the character count because it is working in today's version. We ...
Hi Experts, Recently I have developed a scripted REST API for one of our customer. This API sends a response to the Document Requests made on the customers third party portal, the response contains base64 of files that are requested. Sending files u...
I have created a workspace that has a list and four data visualisations within it these are single scores, what I am wanting to do is use the "Disallow selecting records" property within the config of the list to only allow selection of records, when...
HI Techies,can any one help regarding this " Unsupported OAuth grant type 'Client Credentials'. " or 'Resource Owner Cred"this one i am geeting while trying to get auth tokenRelated LinksGet OAuth TokenI am not able to get auth toke.. what should b...
Hi Team,How to sent a notification to inform Group Manager on every 2nd Wednesday by 8 AM in September every year.Kindly help me on the same. Thank you.
Purpose: To develop a Catalog Item where end-users can select multiple Records/Options via a List Collector, and Flow Designer is able to differentiate and provide the desired action(s). Background: For our purposes, we wanted to provide a List Coll...
Hi Community, I need to disable 'All' navigation menu from users with specific role. However, the configuration is getting applied for admins as well. please see the screenshot below: This is working for users with iogc_admin roles. They are not abl...
Hi Everyone, I have been trying to check if mentioned ip addres is part of ipv6 network. I could see there is hidden class for SNC.IPAddress and below are its methods : *** Script: constructor*** Script: isValid*** Script: isV4*** Script: isV6*** Sc...
Hi all, I am facing one issue in VA, On opening chat window Other than greeting message, Service degradation message is coming. It was not coming earlier. After cloning this message is appearing.Can anyone help to remove this message from chatbot
Hi Team,We have integrated Service now with one of the automation tool, during incident creation through automation when the CI is not found in CMDB table it currently creates the new CI record in the CMDB table , We need to build a solution that Ser...
Hi All, I created a Custom table and it needs multiple level of approvals in it.so after creating the workflow while testing the records Second level of approval is triggering in "No longer required" state in custom table workflow PFA.the flow execut...
In today's connected world, integrating external APIs into ServiceNow is more than common — it's expected. Whether you're pulling data from an HR system, a monitoring platform, or a financial service, your instance becomes increasingly dependent on s...
Hi All, On a catalog form, I have below 3 fields. Here, Hotel code is lookup select box as it is a string field in the location table. And Brand and country are reference fields. Requirement is to auto populate Brand and Country when user selects ho...
Hi All, i have a requirement that whenever we add a comment, in that comment section field it will show the system default name instead of username and whoever adds the comments then their user name is also not to be shown instead of that it will be ...