Hello Team: Although I've worked with SNOW for many years, my knowledge of the workings for the CAB Workbench is very limited. Our company wishes to use the Workbench to run 2 different CAB Meeting. One for a Technical Review/Approval and then Senio...
I'm attempting to configure the Catalog Builder for my users. Unfortunately, I cannot seem to configure the approval step for new items built in the Catalog Builder; they all require approval, and I can't control where that approval is sent. Approval...
Hi,I am trying to install the updated version of ui builder but I get this "Unable to successfully install application package UI Builder:25.2.12. Unable to download app package" message.How can I fix this?
Hi, Below is the transform script i have tried into OnBefore, but i am getting the error "org.mozilla.javascript.EvaluatorException: Cannot convert NaN to java.lang.Long" . var gdt = new GlideDateTime(); var mstime = (source.u_lastlogontimestam...
Does Stacked column chart work for a custom table other than the in-built table such as incident table? I am trying to create a custom table and make a stacked column chart, however the Stacked by never any list any column names.
Hi Everyone,Currently new to Service-now and were trying to implement bulk creation on service catalog. As we have some users that are requesting for access for like 50 users and up and Add to Cart function is not okay for them.1. The requirement is ...
hi, we use dot-walk in any reports. when we schedule these reports, either we dont get the reports over email or we get an empty report. The run as user is a technical account (TA) which is not in the role "itil". My user account is in the role itil ...
Can we add new widget to success dashboard?there is an widget already which is combination of 2 difference scores, i need to add new widget and get the two scores to show in different widget
I have a requirement to print the incident table fields like Number, Category, Assignment group , State - data to be sent to XYZ person if the new incident is created or updated in a table format . Help me with the soultion.
Hello Community, We are currently supporting API key authorization login for our client portal by generating an HMAC-SHA256 signature in ServiceNow using the CryptoJS library (used library: crypto-js/3.1.2/hmac-sha256.js ). However, as ServiceNow wil...
I have a flow where a Catalog Task should be created after 5 parallel Catalog Tasks are all Closed Complete. My understanding for configuring for this is selecting 'Wait' for all 5 parallel Catalog Tasks. The flow is working properly until all 5 para...
How can an assignment group create manual catalog tasks only for a specific catalog item?
Hi All, I am building a SLA definition, using the extended operators "Changes", "Changes From" and "Changes to", but I cant seem to get the SLA Definition to trigger at all - even with the most basic conditions. So my start condition is super simple:...
I have a requirement That should be done on VA topic, inside topic picker node.Want to check about what I can do, click More InfoHere More Info is clickable link that should redirect to "https://www.servicenow.com/community/forums/postpage/board-id/d...
I would like to restrict the search based on the current knowledge base page I am in.As per the below screenshot, I am currently into the knowledge base page KCS knowledge base. When I search for something, it should give only the results of particu...
