Prevent user with specific role access backend (platform ITIL view)

 I have a requirement that a user with a specific role, let’s say role no.backend, should not be able to access the platform ITIL view.I have tried using SPEntryPage(), but the issue is that when the user has a specific backend link, they can still a...

Can SLA track acknowledgement, response, and resolution times?

Hi everyone, I’m practicing with my custom application, which extends the Task table. I want to use SLA to track metrics like ticket acknowledgment, first response time, and resolution time. Additionally, I’d like to set up notifications for the spec...

I can'ot see any fields in the slushbucket. Can anyone pls suggest the solution for this.

Autopopulate email,location,manager of caller onchange client script

Hi,I am trying to populate email,location , manager name of caller on change client script,Unfortunately its not working. Client script -  function onChange(_control, _oldValue, newValue, isLoading, _isTemplate) {    if (isLoading || newValue === '')...

Is there any way to utilize scripting in a subflow ?

Hi Everyone,  I am interested to know if there is any way to utilize scripting in subflow without using a custom action for the same. What I need to do is, through scripting, return a value, and utilize that value across the subflow by accessing it t...

Custom Interactive filter to display managers

Hello Everyone,Looking for help on how to address the following requirement.Creating an Interactive filter that lists all managers.On selecting the manager , a report to display all employees reporting to the manager and their skills.This will be on ...

I have tagged stories to catalog task related list. How can we copy the same stories to RITM as well

I have tagged stories to catalog task related list. How can we copy the same stories to RITM as well

In CSP why one user is seeing decimal number in resource allocation workbench

all other users see an integer number on the allocation workbench but one user sees it as a decimal number.

Implentation guide for FSM

Hi,Can anyone provide me the implementation guide for FSM? Thanks,Ashritha

Create a custom Flow action to Update Record with Workflow(false)

I am trying to create a custom flow action for Update Record with setWorkflow(false).Similar to the OOB action, I have added three inputs:Table (type Table Name)Record (type Document ID, dependent on Table)Fields (type Template Value, dependent on Ta...

There are 2 SubFlow of Flow Designer logs running on the same record when clicking UI Action

Hello everyone,I encountered a problem when checking SubFlow of Flow Designer's log and found that there were 2 logs running on the same record. These 2 logs are 10 seconds apart. This SubFlow runs when UI Action is clicked.I can't find out why this ...

Target assessment -Future appetite status Qualitative appetite status is coming blank in Risk Assess

In Risk Assessment, the Future appetite status Qualitative appetite status is coming blank under target assessment. Target risk score is getting calculated but the Qualitative appetite status is not coming. Can you please guide where can be the issue...

I'm looking to add a dynamic grid into an incident record producer. Looking for some guidance

I'm looking to add a field of some sort where users can report stock/item discrepancies in a dynamic grid fashion.For example:User adds first item (row 1):- column 1 = item #- column 2 = quantity- column 3 = state of item User can then add a second i...

Developer Instance offline

My instance is offline and will not come back online. Should I release and start new? A lot of work will be lost.

TinyMCE in UI Page is missing tools from toolbar

We have an old (but heavily utilized) UI Page with TinyMCE loaded on a textarea. It works fine, but some of the tools aren't showing up in the toolbar even though they are specified in the init. Our users are specifically requesting the Link button. ...