Hello, I cannot understand how many subscriptions I have and why i have some differents in the data. So as you can see i have this in the module Manage your subscriptions : However, my contact of servicenow has sent to me a report of users that have...
Hi All,How can I filter the Request Item table in ServiceNow to retrieve request items associated with a specific catalog item, for users who are members of certain groups and have an ITIL role assigned, and were generated through the Service Portal...
Can I have any advice about the best way to store a record of changes made in ServiceNow? We currently don't have a defined method and are keen to improve this.
As an admin I am able to view create an article button and I am able to create one too but when I impersonate someone with knowledge role I am not able to.Can somebody help me crack this.Thanks in advance
Hi everyone,I have a UI Page (attached below)where I would like to add an additional functionality to upload attachments. These attachments should be linked to the respective target record in ServiceNow. Could you please confirm if this can be achiev...
Hi All, We have recently completed the integration of CyberArk with ServiceNow for discovery credentials. As of now, all Configuration Items (CIs) are being successfully discovered. However, we have not yet enabled password rotation for these account...
Hello everybody! At my organization, we've been deeply embedded in classic/legacy Workflow based process engine design for a long time...and we are migrating as much as we can to modern Flows using Flow Designer and Catalog Builder. I developed a...
hi all I have interactive filter when I use filter user it give me full name but i want it to be user_id I try custom interactive filed but it don't work with database view report
Say im making a transform map that needs to map data from a string field to a lsit field with a dropdown menu. and the source field has data the resembles ["Apples","Banana","Kiwi","Orange. there will be other record from the import table that have d...
Hi Members, I am getting the "undefined" values from the Query Parameter of the REST Outbound message (refer the screenshot). But when the Parameter values are passed from the Endpoint then they are received properly e.g. https://<instanceid>service-...
Hello all! We have a requirement from our Client to HIDE all Catalog Items from the Choose Options except for our Scheduling catalog Item. Remember, this is to HIDE them only and NOT Remove them from the order. Version: Kingston Let's see if someon...
We are enabling the Google Drive spoke and Document Services Framework to integrate ServiceNow's Policy Management solution with Google Drive. When trying to get the GCP stood up, the team who manages GCP requested we confirm which API scopes are abs...
I am trying to create a one-time flow in ServiceNow Flow Designer that imports files from SharePoint Online and attaches them to existing records in a custom table. The files stored in SharePoint have names formatted like:Example File Name in SharePo...
Hi All, I have a requirement where a fulfiller can create adhoc task on RITM record if required. For this I have created an ACL on sc_task table to provide create access to ITIL users. Now, I want to check if there is any adhoc task has been created,...
Hello all, I have created a custom field on change request form, "CAB Approvers".So, using a business rule when the state moves to Cab review, I am populating the approval groups sys_ids into that custom field.Now, I want to check if the logged in us...
