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Default defaulted to the oldest on top

We are using the List view in a Dashboard from a Report which is just a list of records from incident Table that satisfies certain conditions. Is there a way to default a field Created to show newest/current on top. Any help is appreciated.

ratnasekhar by Tera Contributor
  • 760 Views
  • 1 replies
  • 0 helpfuls

Variables should be visible on particular catalog task

We have multiple variables on a catalog form, and we have additional variables in the catalog item, but some of these variables are currently hidden on the form. We would like these hidden variables to be visible only on specific tasks.For example:Ta...

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wefw by Tera Expert
  • 1450 Views
  • 8 replies
  • 0 helpfuls

Table label is showing as label for extendend table

Hi, I have a created in dev environment a custom table which is an extension of cmdb_ci table. When I tried to move it in test environment,  in the update set it appears with label label. It looks like the label it is not captured in the Update Set....

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Alberto V_ by Tera Contributor
  • 7617 Views
  • 15 replies
  • 3 helpfuls

Custom UI Action to archive cmdb_ci

Hi! I have a requirement to create a UI Action that should archive the selected items in cmdb_ci.I created the action as you can see below:  When I test the UI Action in the list, the following error message appears: Does anyone know how to solve thi...

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Resolved! Sequential approval work flow

Hi Every one,  In the flow designer if approval 1 approves then only it should go to the second approval. if approver 1 rejects it shouldn't go the second approval. how to achieve it.  Thanks in Advance.

Get record details based on UI action in UI page

Hello,I am trying to get record details based on my custom table form in workspace. I have 4 fields on my form, last name, first name, gender and dob. If a user enters value, there is a ui action checks the user info from my custom table based on the...

Resolved! sys_email which notification is used ?

I am looking to determine if a business rule should run when an entry is added to sys_emailI currently have 2 criteria where if either is true, we should run the rule and possibly add an attachment.users email addressThe notification used starts with...

poyntzj by Kilo Sage
  • 4670 Views
  • 9 replies
  • 2 helpfuls

Resolved! ServiceNow report on the particular time.

Hi Team I want to generate the last 6 months of report in the Incident table when assigned to software assignment group and hit the queue between 10AM IST to 11PM IST. Thanks In advance. 

Resolved! Billable field of the Requested Item table

Hello experts, Currently I have a requirement to find how the 'billable' field is populated. This field is a true/false field. Could you give me a hint where to look for? I have checked the Business Rules and the workflow. Thanks you

Nadee33 by Tera Contributor
  • 1117 Views
  • 3 replies
  • 1 helpfuls

Resolved! How to pass a value from a Widget to a Catalog item variable

I have a custom widget which is pulling driving directions from a API and parsing it as a string to a variable.  I can see that the directions are parsed correctly via console or system logs, however I now want to pass them to a text multi-line varia...

MBarrott by Mega Sage
  • 2991 Views
  • 12 replies
  • 2 helpfuls