Hi all,Need to confirm on that their is one role which have few permissions so, the user having that specific role wanted more permission to view all email logs which is showing restricted due to ACLs. so, can we override ACL permissions. or we can'...
I have a table and on that i have a field JSON data which contains the JSON which is received from partner system as an inbound.Now i am writing a fix script, which will read the fields from it like description and id and it will map into the table f...
We have a flow. It only contains only 3 steps which are update Request , Update RITM and Create catalog task.Can we configure this flow to run by every user even the user with no roleWe are not allow to edit ACL
Hi, We have integrated VA with Teams with self configured bot. In development environment the bot worked perfect. But when we are deploying the same in Test, bot is not responding. We have deleted all the configurations and retried couple of times bu...
Hi guys, I have a development issue in our servicenow instance. I have a widget called hms_form which is based on SN's form widget. It has a field called 'number': I have customised the widget so that it contains a button called 'Opprett Tiltak' (Cre...
can we extend catalog builder features toAdding new variable setsModifying existing variable setsDisabling the creation of new catalog items/record producersRestricting modifications to existing record producers, allowing changes only to variables an...
Automatic password change of MID Server Service Users possible?During the installation of a MID server, the password of the service user must be entered once.This is the internal integration user, which must then also contain the “mid_server” role.Is...
I have created Data source type: Rest(IntegrationHub) and Configured Request action to fetching data.I have tested that request action in flow designer and I got below Response body:{"offset":0,"fields":["CustomFields_network_hostname","Client_filewa...
I am working in HRSD Module. I am writing to seek your guidance on the best practices for configuring the "RunAs" field in scheduled jobs. Specifically, I would like to know if it is recommended to use an HR Admin profile for this purpose. or I shou...
Hello team,While creating a CI in CMDB, I selected a model that did not have any category. However, the asset was still created under the "Computer" category because my CI class was "Computer."Does this mean that if a model has no category, the asset...
Greetings from training
Is it possible to use Script Include or <script> within HTML in "Email Client Template" Module?When I try to using <script> tag , after saving the source code/ template , the <script> tag doesn't support. When I try to click on incident three dot, th...
I have a requirement where we need to fetch Local Admin Password (LAPs) for servers/workstations from a flow by connecting to AD.We are using powershell step in an action to achieve this. And the connection alias is using a MID Server.I am using this...
Not finding a forum on Change Management, so I'm starting here. Our group has decided to start using the CAB Workbench for the Technical Review/Approve on changes. Currently all our Normal Changes as for:1. Manager Approval2. Group Manager approval -...
Good Morning,I'm writing a script for the user criteria to check if the company = a specific sys ID and grade is either two sys IDs var userGR = new GlideRecord('sys_user'); // Create a new GlideRecord object for the sys_user table userGR.get(user_...
