Hello All, I have a requirement where within the Customer contact self registration process, instead of having the approval step that is OOTB, we would replace that with an email verification email to the contact requesting access. When the contact ...
So we're upgrading from Vancouver to Xanadu, finally unlocking ES2021. So let's try this out. const foo = 'bar';gs.info(foo) Prints 'bar'. Nice. let foo = 'bar';gs.info(foo)Result:Script compilation error: Script Identifier: null.null.script, Error D...
I need to select the number from 1 to 10 in survey without using the radio button/check boxes, where it should be displayed as NPS Survey with color format like Smiles . Attached Image for reference. Do we have any method other than image scale.
Hi Team, I'm facing issue when closing the incident. "You do not have permission to contribute to this knowledge base"Actually, before closing the incident, user wants to check as true for "Knowledge" field. After closing the incident we are getting ...
Hi, need a method to report incidents assigned to the Service Desk where the Assignee took more than 4 hours to update the service offerring field.Calculation should be time difference between service_offering field is updated and incident was cr...
The activity stream does not display anything. It is configured to get data from the form controller, but no change is displayed in the activity stream tab. Has enyone ever expected something like this?
Hi All,I have no idea how to enable Approval flow for new content request. In the content Request form it shows all the levels as (New , Assigned , Work in Progress , In Review , Ready to Publish & Complete). But it always stays is New state & not mo...
Hello, on Incident form there is a reference field, for example assignment group and my client is expecting to show the reference pop-up always in ascending order rather than actual one. I tried to configure by following by below servicenow article ...
Hi all, I am creating custom flows and am using the Try flow logic - just as a developer would do with a try catch. Now, I would like to capture the message the Try throws up (ex.message in normal scripting). It seems that the Flow logic Try step doe...
Hi i Configured the "Opened for / Approver view" HR ticket page like in Docs.I selected the same COE like in the HR Service.I create a Hr Case.Got to the Portal View, with opened for user, and can not see the new short description, It still shows ano...
Can we do Integration of Cisco DNAC with ServiceNow without ITOM License ?I can see there is Cisco Catalyst application available in the store.
How to enhance the search so that if a last name is entered, the user name will come up.Currently it' is working with first name.
I've seen that some people seem to have an EVAM data source OOB which shows major incidents on the announcements tab however I don't have this and only have banner announcements and outages. Any help?
Hi,Can anyone guide me how to change the date format on the task card in dispatcher workspace. Now it is in YYYY-MM-DD I wanted to modify this to MM-DD-YYYYBelow is the image attached for your reference.
Hi, we have configuration where comments are mandatory while rejecting the approval record, so need to provide comments while clicking on button. Here the problem is, it is making the state changed first then posting the comments. this behavior is pr...