Links on My request page in the Employee center do not work
Hello, I tried to use the My request page on the employee center but the request links do not work.Anyone know how to make them work? Regards,
Forum Posts
Custom approval emails based on Workflow / Flow Designer?
Hi, I have a question on customizing the language on approval emails.Let's say we have a table with a FlowDesigner flow that has 3 approval stages (e.g. code reviewer, manager, verifier).In FlowDesigner, I just used the OOB action "Ask For Approval"....
Resolved! API Call need to get the cookie from the Authenticate to pass to other API Calls
I am using an API call to Authenticate and receiving the below xml response: <results probe_time="4590" result_code="0"> <result> <output>{"status":"Success","messages":[],"data":{"sessionId":"dd77a6db7e4bfdc220e1527cf09d15c9","faSessionId":"kmoaj6s4...
Resolved! Auto-Populated Field Display Values Don't Transfer to RITM
When auto-populated one reference field with another (both from the sys_user table), the DisplayValue for the auto-populated field doesn't transfer from the Catalog Item to the RITM. I am submitting the request as a local Admin. So, security permis...
Resolved! how to append the drop down field values?
Hello , I was working on a custom form.there is a checkbox field on Representative table called validFlag = Booleanthere is Employee table in that we are having Frequent flag (string with drop down values Yes/No)= validFlag(representative table field...
Resolved! How to add URL parameter to redirect
Dear Community,I'm using an UI action button in the Agent view ("Create Emergency Case") that creates a case. Finally the UI Action uses a redirect:var url = '/nav_to.do?uri=sn_customerservice_case.do?sys_id='+ newCaseSysId; action.setRedirectURL(url...
Confirmation Message with Yes or No options
Hello ServiceNow experts! I have this Client Script that has a confirmation message showing to copy fields from parent to child case. This confirmation message has options to select: OK (copy) and Cancel (not to copy). Please help in modifying to cha...
onCellEdit Client Script
Hello Experts,I've written the script below to validate whether the start date is less than the end date or not. However, the script isn't functioning as expected. While I receive a proper confirmation message, when the start date is greater than the...
Get Compliance score for CMDB Dashboard
Hello Experts, With the recent upgrade to Xanadu, the CMDB Health dashboard was moved to CMDB Workspace. We were monitoring some principle classes using the group view. But now that CMDB health Dashboard calculations have changed and we need to spec...
SAFe Adding User to SAFe Visual Task Board, without adding them to a group or team
Hello all,So I shared the SAFe Board with a user using the share board icon on the right. But when the user tries to access the board, he doesnt have anything populated. I will attach that screenshot below. I want the user to be able to view the boar...
Have a true/false check on user table highlight user if checked
Hello, I am having issues with creating a checkbox on the user table that will highlight the user whenever they submit a ticket/task. I wanted this to work similar to VIP field. Any help on this would be amazing. Thanks!
Resolved! Building a Manager audience in Content Publishing
Hi there! I have some content that I need to publish on Employee Center so that it is just visible to managers, and I wanted to see if anyone else has solved this problem, because it seems like there should be a simple way to do it. We already have a...
Resolved! How to add custom tables in Global search functionality and filters?
Hi team,may I know how to add a custom tables in Global search functionality and filters?What are the areas involved in this, currently we are in helsinki..... Please provide solution ASAP
Resolved! Recordwatch question..
Hello all. I cloned a copy of the datatable from instance definition widget and added the following code for a record watcher: spUtil.recordWatch($scope, "x_325383_modules_exm_module_table", "", function(name) {console.info('this is a test');spUtil.u...
ServiceNow SSO and Kount
Has anyone been able to successfully implement Kount into their ServiceNow SSO IdP setup? There's some information on how to get a JavaScript library into ServiceNow, but it seems unnecessarily difficult to setup and maintain as new versions are rol...