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Resolved! GlideRecord in UI script

Hi,I have below ui script where I want to replace the glideRecord by GlideAjax/g_scratchpad. ALso, want to know how to test if the code is working properly or notredirectToUrl(); function redirectToUrl() { grUserPreference = new GlideRecord('sys_use...

Rosy14 by Kilo Sage
  • 1254 Views
  • 1 replies
  • 0 helpfuls

Install Plugin in developer instance

I am trying to install Knowledge API (sn_km_api) plugin on personal developer instance. I see that it is not part of the listed plugins and when I try to install it from the store, it takes me to login page.I receive a message that I cannot "login" w...

SanjeeviniG by Tera Contributor
  • 2490 Views
  • 4 replies
  • 2 helpfuls

Resolved! How to change display name for 'updated by'

HiI want to update the display value of the field 'sys_updated_by' as it currently shows 'user_name' and I would rather it show 'name'.I am not sure if I need to use a business rule or it is in the dictionary attributes of the field.Any help apprecia...

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Celliven by Giga Expert
  • 12051 Views
  • 17 replies
  • 12 helpfuls

Resolved! Create custom actions in flow designers

I want to Create a custom action in flow designerIn that custom action add a script action and call script include in it using this custom action in flow designer i want to create a problem record when incident record is created 

ServiceNow & Microsoft AD/Azure Spoke PW Reset Issues

Hello,I'm curious to see if anyone has integrated with either AD or Azure to reset passwords. We are a hybrid environment and according to ServiceNow, the Azure AD spoke won't work for us so we are trying the AD v2 spoke using the reset pw action.  W...

TramaineM by Mega Sage
  • 2527 Views
  • 4 replies
  • 1 helpfuls

Script to create article from KM article template

I have the following PowerShell script, which I am using to move documentation from another system, into ServiceNow. This works fine when I am creating a regular old HTML article. Now I have a template and need to find a way to:Get the template field...

mhashemi by Mega Sage
  • 1022 Views
  • 1 replies
  • 0 helpfuls

Issue in MS Teams chat UI action

hi team  we are getting issue like this [ ' Invalid access token. Please check  your credential alias ' ] and HTTP Error 401 - Unauthorizedwhen we are clicking on  ms teams chat  UI action button in Incident form, as shown in below   from the logs we...

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nameisnani by Giga Sage
  • 1805 Views
  • 7 replies
  • 0 helpfuls