I want to create an App on SNOW which will call APIs on an on premise web server, this web server is not exposed on the Internet and hence SNOW app cannot directly call APIs on it, Should I use MID Server to route all APIs from SNOW to Local on premi...
Hi All, We are facing issue while calculating difference between 2 dates it is giving additional 2 hrs giving unexpected output.Below is the code - var firstTaskClosedDt = new GlideDateTime('2024-12-18 10:01:06');var auftragClosedDt = new GlideDateTi...
Hi, I am trying to validate Customer service Case form using ATF. The form has some Custom UI [Tab] component which i am unable to click on using 'Click Component [Custom UI]' function in ATF. Retrieve Component is not able to detect the element. Any...
Hi All,I have a requirement to find the duration in which how long the state field had been assigned to "In progress". Saw some articles suggesting to go with metric definition. Can anyone please explain in detail on how to write the script in metric...
Quick share, relevant for other we are not sure. We found this year that date formatting using var gd = new GlideDate();gd.setValue('2024-12-31');gd.getByFormat("M/d/Y"); produces a new date adding 1 year i.e. result = 12/31/2025We had UI Pages forma...
Hi every one,I have one issues, when the incident record is created with the state of closed then the email notification should not triggered, but it's should trigger when the state is changed to one state to other.so i have created the event registr...
OOB widget -(Time Card Portal - Task Selector) , Below script we can I change to get the only IN progress recordsfunction getRecords(table) { table = table.trim(); var gr = new GlideRecordSecure(table); //Get records if (!gr.is...
Hi all,I am learning about service portalwhat I am trying is to display an external page(e.g google,...)using iFrame in service portal.So, I created a widget and included the iframe as below<iframe src="http://www.w3schools.com" height="500px" width=...
Hi, We have a transform map created on incident table for a specific use case. The assignment for the inserted incident records happens via OnBefore transform script. Now, we also have a new before insert/update BR on incident table, which sets the ...
Hi,I need to write a async business rule to fetch the date dynamically in which the problem state is changed to fix in progress. Can anyone give me the base idea? TIA
Hi all,User provisioning is set up in conjunction with Microsoft Entra ID.Provisioning also maps company and departments.For the user information created by provisioning, the company and department are set only if they exist in the company master and...
Hello Guys, Anyone has the Servicenow APIs documentation link.
HiIn NextExperience UI, user's search options are limited to CSM/FSM workspace not allowing user to switch to global. In dev and test instances, user can do this fine. Other users with non admin access can also change the search context and multiple ...
'Create Issue' action in flow designer using JIRA spoke showing error - 'Bad Request. The current operation ended in state: ERROR' , even before testing the action or setting any values, or when we try to select this action in a flow, this error pops...
I just recently posted the below question that has a solution, however once I got past the first bit, I now have a follow up issue I need help with.Solved: Help with flow action getting comment and removing... - ServiceNow Community On a flow that ha...
