Add changes to Activity log
Is there any possibility to add this kind of logic to the activity log? - If the logged in user makes changes to some fields and resubmits the record, these changes will be shown in the activity log.
Forum Posts
Resolved! Request item approval activity is not showing up as System
Hello All , I have Created a new catalog item , and I have configure the flow in flow designer , but after submitting the request There is an issue that request item approval activity is not showing up as "system" here , I am not sure why this issue ...
Need to clear value of widget.
Hi All,i have a time widget(custom with label) on catalog item, which needs to be cleared on variable(date). i tried $watch method using both clearvalue and setvalue methods but didn't work, can someone guide me on this. Regards,Shobha N
Resolved! How do I view approvals for prior versions of a knowledge article?
Hello, I am unable to locate approvals for prior versions of a knowledge article. Are they automatically deleted when a new version is published? If yes, how do I retain the approvals for audit purposes? Thanks in advance,CM
Resolved! Zip file contents validation in business rules
Hi all, I am trying to develop a Business rule that does validation on a zip file contents, but I am not getting much progress, therefore trying to see if anyone have explored this or implemented something similar before. Here is how the logic should...
Issues with multiple data sources in data visualization
Hi,We're following this guide from Servicenow: https://docs.servicenow.com/bundle/vancouver-now-intelligence/page/use/reporting/task/create-dv-pivot-ac.html and particularly the part about creating a pivot table with multiple data sources. However, i...
Performance metrics to convert into excel
Hi All, I have performance metrics which has huge data which i need to export into excel . is it possible ? Thank you in advance.
Need Help in Publishing Application
Hi guys, recently I was building an application and after completing some of the things, I thought to search for that particular application in app navigator in my instance, but i don't know why I couldn't be able to find that particular thing. Plus...
gliderecord for record created second before
I have this BR which I'm running whenever record in "approved", so that other group approvals get "no longer required".But , just after 1st group approval , it triggers another approval and they are getting "no longer required" too just after creatio...
MS Teams chatbot integration
Hi All,I have a requirement need to create a custom table and virtual agent configuration for the following:Requirement: Actually, Data(Question and answer) will be uploaded from excel into Servicenow table via a form. Everyday one question will be ...
fd_data in flow designer
I'm trying to use the fd_data object to set a value in my pagination script, unsuccessfully -- the value never gets set. In my parser, I have this codeinputs.fd_data._4__pagination_setup_step.asset_id = item.assetid;However in my pagination script, w...
Resolved! cannot find a field
Hi folks,I'm attempting to create a report that needs to include the following field, hightlighted below, however I can't find the table that the field resides in.....its the 'Requested of' field at the RITM level..Any idea why I'm unable to locate t...
Resolved! Help with Script Include Reference Qualifier for List Collector Variable
Hi Community, My script include is NOT return the sys_id of my array which is ' var arr='' '. In the log statements I am getting the list of sys_ids in "gs.info('CIs 1:' + linux.sys_id.toString());" but the log statement is empty for "gs.info('CIs 2...
Switch for Flow Designer
Hi, I have a catalog item which has a workflow attached to it. I am moving the workflows to a flow. Based on the choice selection, the workflow uses a switch to trigger a different workflow. How can I achieve this in a flow? See attached. I alread...
Survey link error
Hi Team, I have completed my ticket and mail is generated for survey and it is redirecting to esc portal home->My Surverys->short customer surgery But it is showing error as " you are not authorised or the record is not valid" Please suggest
