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Time sheet portal can visible in progress records

OOB widget -(Time Card Portal - Task Selector) , Below script we can  I change  to get the only IN progress recordsfunction getRecords(table) {        table = table.trim();        var gr = new GlideRecordSecure(table); //Get records        if (!gr.is...

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Anish9515 by Tera Contributor
  • 391 Views
  • 1 replies
  • 0 helpfuls

Resolved! Using Iframe in Service portal

Hi all,I am learning about service portalwhat I am trying is to display an external page(e.g google,...)using iFrame in service portal.So, I created a widget and included the iframe as below<iframe src="http://www.w3schools.com" height="500px" width=...

Master Registration for User Provisioning with Entra ID

Hi all,User provisioning is set up in conjunction with Microsoft Entra ID.Provisioning also maps company and departments.For the user information created by provisioning, the company and department are set only if they exist in the company master and...

幸平 by Tera Contributor
  • 580 Views
  • 3 replies
  • 2 helpfuls

Global Search is not showing for a single user

HiIn NextExperience UI, user's search options are limited to CSM/FSM workspace not allowing user to switch to global. In dev and test instances, user can do this fine. Other users with non admin access can also change the search context and multiple ...

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Community Alums by Community Alums  
  • 478 Views
  • 1 replies
  • 0 helpfuls

'Create Issue' action in flow designer using JIRA spoke showing error

'Create Issue' action in flow designer using JIRA spoke showing error - 'Bad Request. The current operation ended in state: ERROR' , even before testing the action or setting any values, or when we try to select this action in a flow, this error pops...

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Community Alums by Community Alums  
  • 2454 Views
  • 6 replies
  • 0 helpfuls

Resolved! Follow up Question - Getting the correct approval comment

I just recently posted the below question that has a solution, however once I got past the first bit, I now have a follow up issue I need help with.Solved: Help with flow action getting comment and removing... - ServiceNow Community On a flow that ha...

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Moedeb by Tera Guru
  • 1218 Views
  • 8 replies
  • 0 helpfuls

Resolved! User bypassing Required variables in Order Guide

Hi,I have an order guide that contains multiple catalog items. All of which have required fields.Users not using the Service Portal are able to bypass the required fields as long as they fill out the required fields of one of the tabs and hit the che...

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jyan3 by Kilo Guru
  • 775 Views
  • 1 replies
  • 1 helpfuls

ATF Test "Successfully submitted 'null' form" Message

Hello, I have an ATF test where a user is created and impersonated to request a catalog item within the Service Catalog on the Service Portal.Populating the form seems to work fine, but when it reaches the "Submit a Form (SP)" step, I see "Successful...

Angelica G by Tera Contributor
  • 685 Views
  • 2 replies
  • 0 helpfuls

Notifications for Project Task Additional Assignees

It appears the events "pm_project_task.assigned" and "sn_pw.project.workspace.assignedto" only generate notifications when the "Assigned to" field is changed--and ignores and changes to the "Additional Assignees to" field. Am I missing something OOB ...

Viper777 by Tera Contributor
  • 702 Views
  • 3 replies
  • 1 helpfuls

Resolved! Too many choices in catalog item variable

I am trying to create a catalog item. For the first variable, I need the user to select from a list of specific CMDB classes. I think the Lookup Multiple Choice variable type is the best option and I have the following settings: Lookup from table: sy...

mhashemi by Mega Sage
  • 1232 Views
  • 6 replies
  • 0 helpfuls