How do you get rid of the live feed on the search page?
Hello everyone, Can someone help me get rid of the Live Feed when you search on Servicenow?We are currently using Utah.
Forum Posts
Language Selector in Portal Header Menu
This article contains my recent findings on Language Selector Widget. This is a common use case where the user would like to translate the Portal language. Though the end-user language can be defined in User Profile, at times a user might feel comfor...
Resolved! Closure of change request with inactive/no change task
Hi All,I have a request where I have to add few filters and mark change request as closed.Conditions are: All those change request which are not updated from 10 days.there are no active change task under it, or they have no change task at all.All suc...
Security Center (SSC) hardening controls, scoring and a wish to bypass them
Hi, As most of you are aware, the new Security Center's settings are checked to provide a score of your overall security posture of your instance. This score is highly relative due to different organizational policies and existing implementations.Bas...
Security Center Hardening process
Hello folks,I've recently been tasked with addressing non-compliant hardening settings to bring as many of them into compliance as possible. Does anyone know the correct process for setting these parameters? Should these changes be applied separately...
Resolved! Difficulty in dot-walking parent fields on form layout
I've a table in which there is one field called 'Parent' which is reference to Task table. 'Parent' field holds Case Number.Requirement is to get all Case details on the form. I thought I can achieve this by dot-walking through Parent field but all I...
How can I edit the value of fields in a task-extended table directly from ESC?
In my company, we have developed a task-extended table called "u_employee_evaluation", which is aimed to contain records with three main fields; u_evaluator_comment, u_company_comment and u_evaluated_comment. I currently have found how to make this t...
Trying to get last 7 days email logs with exact time
Hi everyone,Trying to get last 7 days email logs with exact timeEx: I am trying to query the email logs from BR at "2024:11:01 08:00:00 ". It needs to retrieve the logsFrom "2024:10:26 08:00:00" to "2024:11:01 08:00:00 ".Any suggestions on this.Thank...
ACL for CI Ownership Groups
Hi,I have a scenario where I have to give access to the ownership groups in CI through ACL. Kindly help. This is what I have done currently. I completed for the single users. The group names below are not in the group name as is, so I can't find them...
Setting view when record is accessed from list view
I am trying to default a view to testview for incident when access from a list. I tried to create view rule as follows but is doesn't work. Any ideas?
I want to display a different field value depending on the user’s group.
Hi, I have a requirement: if the hardware record state is ‘In Stock’ and the substate is ‘Legal hold’.If the logged-in user is a member of a particular group, they can change the substate, and the substate value visible to them will be ‘Legal hold’. ...
How to display suggestion options result in related search results
Hello Guys, If i select a option in suggestion then i want to display related searches in related search results.Below is the example. This functionality we want to provide in our custom table.Please help me out with this.
Change Management
After the change has left the 'New' state make the following fields read-only on the change task if the user does not have the 'change_manager' or 'admin' roles- Affected CI- Priority- Due Date- Change Request- Assignment Group- Assigned To
Walk-up Experience User Search on Check Screen - VERY SLOW
Hello, We have implemented the Walk-Up Experience. During development and testing, no issues were reported at all but as soon as the implementation was release to Production we have noticed that the user query on the Check-in screen can take anywhere...
Resolved! How to hide a global form context menu UI action in only one table?
Hello experts,We have a requirements in our instance wherein there is a need to hide a global form context menu for incident forms only. We only need to make that UI action visible to admin users.The problem is the UI action used in incident is globa...
