How can we implement an integration between ServiceNow and MS Teams to send actionable notifications to users? Specifically, we want to associate the content of replies or attachments sent by users in MS Teams with records in ServiceNow.So far, we ha...
Hi Team, Suppose i have a RITM which have more than 1 task and i need to change the state of RITM based on sc task .if any of task move to WIP then state of RITM move to WIPIf any of the task move to pending then state of RITM move to pendingWhen all...
I'm using Custom date filter through macros on Dashboard. Now I want set default value as "Yesterday" on Custom date filter. How to set the default value..? Can anyone help me on this? Thanks in Advance..
HI all, I have a client requirement that i need to integrate the Servicenow incident table to Devops.Requirement is to enable 2 way integration between ServiceNow and ADO and design a way to manage a single backlog, but to maintain integrity of origi...
Hello Experts, "customer order" is created with under 3 "product order" from third party system .once received our created flow will trigger with two subflows for order tasks creation for each product orders meaning every time 3 order tasks will cr...
Hi All, I am trying to create a user Id Card with qr code Ithrough UI action Once I click the UI action it should create the ID card for that user.Its partially working for me only issue I am facing is user details are not coming on the card.I am usi...
Hi All, Can anyone help me on the below issue. 1. There is a integration between SNOW and Azure using Rest API.2. They provided the endpoint and connected using OATH 2.0 credentials.3. I used Rest message GET method to get the Response in JSON format...
Hello community, I'm looking for step by step procedure for integrating servicenow incident to the salesforce cases in my pdiyour help will be much appreciated.
I created a Script Include that uses sn_cc.StandardCredentialsProvider to retrieve a given credential I need to consume a REST operation. When this script include is called by my user (e.g. through a UI Action), which has the admin role, it runs as e...
I am looking for a solution here, my requirement is to search a record in a list collector by the record name or by the business unit which it belongs to.I tried using - 'ref_ac_columns=u_name;u_businessunitid,ref_ac_columns_search=true,ref_auto_comp...
Please help me with my requirement:AC1.Given that I have selected a value in the "Company" field in the change request table, then when clicking on "Add" button in the Affected CIs related list should show data related to the relevant value selected ...
I have simple use cases which require to write On After business rules. One of my team mate says stop using on After Business rules, always use flows - but why? no answer from him So whats your feedback or experience of using On after business rule ...
Dear Developers,We are using SPM on Washington release.We have assigned role of it_project_manager to users and what we see is that the users can see all the projects in the system. What we need is that users having a Company code 4xxxx (company code...
I am trying to use a subflow within a business rule to incorporate 3days waiting time after submitting an incident. Is there anyone who can help with this please see attached screenshots of existing code. Where am I going wrong and how can i implemen...
Hi,Please let us know how to add Approve/Reject button on change form .These buttons should same like buttons on Approval form that is the buttons should be visible only when the approver logins into the ServiceNow. These buttons should not be visi...
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