Greetings, In order to make an API call I need to create an Object of Objects to pass into the API call. Ex, it would look something like this where I am creating an accessProfiles object that consists of 2 access profiles. "accessProfiles": [{"id":...
I want to add a text field which also includes text which dynamically updates, essentially auto-filling in data in relation to other fields on the form. The user would put in their name within the "username" field, which is then shown elsewhere to e...
Hi All,I am working on walkup appointment booking widget and configuring a location for it. I have setup the location and added a schedule to it, which is available 24 X 7. But on the widget it is showing location as closed.Is there anything I missed...
I'm trying to utilise the "Save as attachment" option in a REST step within a flow designer action. I've configured all of the fields (attachment name, parent document) but when run I get the following error; Error encountered while creating Attachm...
Hi,I work for a company that is cautious about granting Admin rights for testing. Are there any alternative roles that would allow testers to access/work with the ATF Test Generator? The company primarily works with Cases, Incidents, Knowledge, Chang...
1. Writing NEW Business rule is Configuration or Customization?2. Writing NEW scheduled job is Configuration or Customization?3. Creating a simple scheduled report is Configuration or Customization?4. Creating a simple scheduled report with "condit...
Need some help debugging my Client Script/ Script Include. The Client Script is supposed to call a Script Include to display JSON output from a REST message, in a form select box (drop-down) but it is throwing an Unhandled Exception in GlideAjax in ...
Hello colleagues, I'm trying to find a way to fetch columns of database views retrieved from /api/now/table/sys_db_view. My original assumption was that /api/now/table/sys_dictionary should suite this purpose. But unfortunately it's not the case, it ...
Hello everyone ! We are implementing ServiceNow and part of the requirement is to have KB articles have Organization branding including font.We are using custom fonts currently in our organisation.Requirement is to have these fonts be available for K...
Dear Team,Looking for some help as ServiceNow practices while creating new custom tables, Groups, and Roles.Please help me to understand what naming standards we should follow while creating custom table in Global or Scoped Application.Thanks,
HI Community, I have a requirement, created a table called 3d in the table we have name and approver fieldsAnd this table is used in the variable of the catalog (reference) now when the option is selected in the variable then approval needs to be tri...
Hi Every One, We have requirements to redirect approval notification and Survey notification to service portal. I have created email script : (function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template, /* Optional EmailOutbound...
Hi all, There is a user from particular group and that is not able to update the date field on RITM but the another users from same group can update the field on RITM. What are things i need to compare to find out the root cause. Thanks.
Hello Team,We have a custom table when user will created a record on it using record producer and adds attachment while submitting. After few reviews, we send the request for approvals, now I want to send a email notifications to approvers with the a...
Hi All, We have an instance where we support 5 customers in a single instance(Domain Seperated).Now each customer wants the dedicated instance(5 Dedicated instances) with all the configurations/customization/data. How I can achieve this with the easi...
