Hi Connections, looking for servicenow On-premise implementation process/ day to day activites , i have to apply for servicenow On-premise position for that i'm looking for real time implementation steps/process/daily tasks etc. Best Regards,Rafmine ...
It is my understanding that the ability to set up a filter that is editable on a reference field is not currently available.Is this correct? Specifically, we're looking for a way to filter a "Contact" reference field on a table by the same "Account" ...
I need to create an email notification that will be send every 2 hours that the critical incident is not resolved, closed or completed. I tried achieving this as the screenshot bellow:If is checking if incident state is not not resolved, closed or co...
I need to create a report that will show these things: RITM Number (Requested Item [sc_req_item])Item Name (i.e. O365 User License, Docking Station)RITM Approver (Approval [sysapproval_approver])SCTASK(s) linked to approved RITM (Catalog Task [sc_tas...
Does anyone know how I can configure JSON for a custom choice field and a custom boolean field on a form component on UI builder? Currently, My choices are showing up as blank and my boolean is not checkable. Thanks!
I need help finding where the assignment for the Major Incident Communication Tasks gets assigned at. I have an issue where the assignment is not set to the right person.
I'm having an issue with the flow buttons (Save, Activate/Deactivate..) not showing to me, even when creating a new flow. I tried to clear the cache, change the browser, and incognito mode. This happens in multiple ServiceNow instances, and I didn't ...
Hi, I am trying to send attachment from SN to sharepoint. Below are the SharePoint API details: REST API URL - https://<tenant>/_api/web/lists/getbytitle('PIPTracking')/items(135)/AttachmentFiles/add(FileName='Test') method type - Post headers: { ...
Hi, We have just upgraded to Xanadu and would like to know how to enable "Save as Draft" OOB functionality please?
Hi,I want to enable the NEW button for the SCTASK table for the "ITIL" users in the list view of service operation workspace.We already created "create ACL" for sctask table which givens the access for native UI but not for SOW view.In SOW , admins c...
Is there a way to disable the 'Deployment Request' approval notification? I found that the Deployment Request triggers the 'Approval Request' notification and we have other applications that uses that notification and don't want to disable it but sti...
This is a new instance that hasn't had KB implemented before. After doing some testing and publishing of articles we noticed that as soon as they are published, we aren't seeing a check out button that we've seen in other instances before. There's no...
I need to create a report of CI's that are in a number of different sub nets. I have the CIDR ranges for that I need to search. When I use the "IP address" field in the filter for the report, it looks as if it is not picking up the range when I enter...
How can I have a published report filtered to only display data for the logged-in user's location?
I want to copy variables from an RITM (Request Item) to an SCTask (Service Catalog Task) when the SCTask is created using the "New" button in the related list on the RITM form, how to achieve this?
