Change success score rate is not showing in change model form

Can some tell why success score rate is not showing , I checked jobs indicators ,breakdowns etc or I'm in missing something here?

Selceted a different approver according to approver availability on catalog request (workflow)

Good day Experts, May any one provide me with direction on this task.The customer is looking for a way to use a reference to users who are managers on the sys_user table to select to an approver for a request. Sometimes the default manager listed on ...

How can we make the PA indicator results clickable ?

there are certain indicators in CIO Dashboard which are showing just number but not the actual records when we try to open them. Is there any way to make it clickable ? 

Change in Event Form After Enabling Tagged Based Alert Correlation

Hi Team,I have enabled the tagged based alert correlation in Event Management with a few conditions, such as matching the same CI and type, and a second rule for the same resource name and metric name.However, after enabling this, I am noticing a dif...

URL in OnSubmit client script without hardcoding

Hi, I want to provide an URL to a Service Catalog based on condition. At the moment I'm using Onsubmit client script and have stored the URL using HTML tag and showing that as Link in adderrormessage popup. I want to do it without hardcoding the URL....

Re-Activated of deactivated OOB Flows

I just accidently de-activated a Change Management Flow because I was trying to play around with it. I actually like the flow and just wanted to add some more content. I assume, I'll have to start from scratch now ?Reason being. I can't seem to re-ac...

Transform Maps Date/Time updating wrongly

Hi,  The Target Date/Time is updating by adding extra 2 or 3 hours For e.g:) My Source field string field value is 2024-05-09 11:29:47.0 Using the source script in the field mapping I am removing the .0 answer = (function transformEntry(source) {var ...

List collector validation and restrictions

Hi Experts, I have a list collector type variable that refers to the cmdb_ci.  I have a custom choice field in the cmdb_ci which has choices let's say A,B,C and D. If the user first select a CI in the list collector and the choice value of that CI is...

3rd party integration

rm_story states active true/false

Hi,Do somebody know where is defined which states in rm_story table are active and which are inactive? We have created few own states and currently one of them is active, when it should be inactive.Thanks in advance,-j0unss

Group Approvals - all approvals moved to requested

Hello all,I have a requirement where multiple group approvals (in state Not Yet Requeste) are created when a record is inserted. and at specific states the group approval state is manually set to Requested for specific groups. Currently, when i selec...