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Resolved! Email validation *@company.com

Hi,I have a requirement that the email service catalog variable should accept only the *@company.com format, where * can be any name. It will not accept @gmail, @Yahoo, or any. Kindly help.RegardsSuman P.

Community Alums by Community Alums  
  • 1416 Views
  • 13 replies
  • 6 helpfuls

Redirect users to SOW if they have business_stakeholder role

Hi, If the user has roles itil or business_stakeholder, he needs to redirect to backend homepage when he logged in. I gave Abel Tuter the business_stakeholder role and when he logged in it says show that the url is:my_instance_url/now/sow/home  and i...

Alon Grod by Tera Expert
  • 548 Views
  • 5 replies
  • 0 helpfuls

Database view on remote table

I have set up a remote table that is populated by a REST call to our Canvas VLE that downloads assignment submission data.  The remote table definition script requires the course_id and assignment_id to be specified in order to make the API call.  I ...

Colleen by Tera Expert
  • 1100 Views
  • 5 replies
  • 1 helpfuls

Email not triggering to external DLs.

Email Notification is not triggering to external Distribution List. Showing error like recipient address rejected: Domain not found. But when in sending test email from outlook to these DLs, its working fine. Only getting this error when triggering e...

ATF: open portal catalog item with URL

I have a specific URL that opens a catalog item in the Service Portal.  This is a redirect link for an End User.  What series of test steps can I use to accomplish?  Looking at the Open Service Portal Page step, I select the Portal, I use the sc_cat_...

Tbrothers3 by Tera Contributor
  • 738 Views
  • 3 replies
  • 0 helpfuls

Resolved! how we can inactivate users by using LDAP

In LDAP requirement is 'doing inactive means. Let's take an example if someone left the organization then their user record in ServiceNow needs to be marked as inactive.' In this, I wrote a script for marking users as inactive using LDAP, but it's no...

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Dipu_9999 by Tera Expert
  • 852 Views
  • 3 replies
  • 2 helpfuls

Resolved! Navigating the users to a default dashboard after logging in

Hi, By default ServiceNow navigates the user to the recently viewed dashboard. Some of the dashboards that the users use reports on heavy table ( that has millions of records) and it takes forever to load the dashboard. While we are fine tuning the d...

Chitra23 by Tera Contributor
  • 921 Views
  • 2 replies
  • 0 helpfuls

Resolved! Workspace View for Normal form

Use Case:I have a default servicenow Form, is there a way to convert it to a workspace view? Thank you.

ican by Tera Contributor
  • 662 Views
  • 2 replies
  • 1 helpfuls