Hello, I am unable to locate approvals for prior versions of a knowledge article. Are they automatically deleted when a new version is published? If yes, how do I retain the approvals for audit purposes? Thanks in advance,CM
Hi all, I am trying to develop a Business rule that does validation on a zip file contents, but I am not getting much progress, therefore trying to see if anyone have explored this or implemented something similar before. Here is how the logic should...
Hi,We're following this guide from Servicenow: https://docs.servicenow.com/bundle/vancouver-now-intelligence/page/use/reporting/task/create-dv-pivot-ac.html and particularly the part about creating a pivot table with multiple data sources. However, i...
Hi All, I have performance metrics which has huge data which i need to export into excel . is it possible ? Thank you in advance.
Hi guys, recently I was building an application and after completing some of the things, I thought to search for that particular application in app navigator in my instance, but i don't know why I couldn't be able to find that particular thing. Plus...
I have this BR which I'm running whenever record in "approved", so that other group approvals get "no longer required".But , just after 1st group approval , it triggers another approval and they are getting "no longer required" too just after creatio...
Hi All,I have a requirement need to create a custom table and virtual agent configuration for the following:Requirement: Actually, Data(Question and answer) will be uploaded from excel into Servicenow table via a form. Everyday one question will be ...
I'm trying to use the fd_data object to set a value in my pagination script, unsuccessfully -- the value never gets set. In my parser, I have this codeinputs.fd_data._4__pagination_setup_step.asset_id = item.assetid;However in my pagination script, w...
Hi folks,I'm attempting to create a report that needs to include the following field, hightlighted below, however I can't find the table that the field resides in.....its the 'Requested of' field at the RITM level..Any idea why I'm unable to locate t...
Hi Community, My script include is NOT return the sys_id of my array which is ' var arr='' '. In the log statements I am getting the list of sys_ids in "gs.info('CIs 1:' + linux.sys_id.toString());" but the log statement is empty for "gs.info('CIs 2...
Hi, I have a catalog item which has a workflow attached to it. I am moving the workflows to a flow. Based on the choice selection, the workflow uses a switch to trigger a different workflow. How can I achieve this in a flow? See attached. I alread...
Hi Team, I have completed my ticket and mail is generated for survey and it is redirecting to esc portal home->My Surverys->short customer surgery But it is showing error as " you are not authorised or the record is not valid" Please suggest
Hi Team,i am using sys_updated_on field in notification but time stamp is coming when i am using ${sys_updated_on} like this "2023-08-22 12:42:51" i want to remove time from this i have created mail script for this but its not working sharing the scr...
Hello team I'm trying to give a specific group of people permission to create flow designs, but I want to set up an approval process so that admins can approve or deny the creation before it goes live. I’ve looked into creating a business rule, but ...
Hello all, I have encountered a very weird problem. I created a simple UI Action called "Cancel". Here is the settings: It works just as expected when I click on it. The conditions are also working just fine: But when I say OK, then the script set i...
