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Resolved! Copy variables from RITM to SCtask

I want to copy variables from an RITM (Request Item) to an SCTask (Service Catalog Task) when the SCTask is created using the "New" button in the related list on the RITM form, how to achieve this?   

dharam743 by Tera Contributor
  • 1763 Views
  • 3 replies
  • 1 helpfuls

Integrations of SNow with teams.

Hi Everyone, When an incident is created with p1 priority  is there a way we could automate a teams call to the assigned person or assignment group people depending on their availability? i hope you under what iam trying to achieve here. if it is not...

banner color not changing to green for multiapps

Hi,I am facing CSS issue here.When I am hover to HR4you which is in pink color ,complete HR4you portal is pink i.e banner is pink as well , which is working as expected.When I hover to multiapps , expected color is green but purple  color is being sh...

Community Alums by Community Alums  
  • 711 Views
  • 2 replies
  • 0 helpfuls

Select a Reference for the reference type field u_section

I have created 3 tables.1. School2.Class3.SectionI have enabled the extensible for Class and Section tables. But when i'm trying to create a 2 New coloumns in the section table like  class and section & given the type as reference. when i'm saving th...

manojkm9948 by Tera Contributor
  • 606 Views
  • 3 replies
  • 0 helpfuls

Catalog item service fulfilment task not being triggered

Hi there I have created a staff mover form catalog item which the first half of the form gets the current user details like name, manager, department, employee number, location and company. The second part of the form displays fields that the user po...

Sheetal_2023 by Tera Contributor
  • 1070 Views
  • 2 replies
  • 0 helpfuls

Need report of incident ever assigned to a group

Hi Expert,I need a report of incident assigned to a particular group ever (Means if support a incident is asigned to BAC group but now it is assigned to ABC so i want this ticket too in report because It was assigned to BAC at some point of time.)I t...

sapna_sagar by Kilo Expert
  • 6651 Views
  • 10 replies
  • 3 helpfuls

Using the HistoryWalker API

In true Holiday Spirit, it's time to try and give back a little Recently I've been asked by a customer to have an API function available that returns the previous assignment group. Looking at the documentation and examples found in the community, I s...

Incident History List Screenshot.png
Community Alums by Community Alums  
  • 1895 Views
  • 1 replies
  • 8 helpfuls

flushMessages ServiceNow

 The flushMessages() method in ServiceNow is typically used in the context of the GlideSystem (referred to as gs) object. This method is used to clear any informational messages that have been queued up for display to the user during the execution of...

Sumanth16 by Mega Patron
  • 1991 Views
  • 1 replies
  • 1 helpfuls