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Assessment questions not getting generated with flow designer

Hi Developers, Am facing an issue while trying to generate the assessment questions, assessment instances are getting generated by the questions are not getting generated. requesting your support resolving this issue. attaching the screenshots of the...

Prasad49 by Tera Contributor
  • 2233 Views
  • 1 replies
  • 0 helpfuls

Creation of assessment using flow designer

Hi Developers, Need your help to overcome challenge am facing while configuring Action in Flow designer, am able to create the assessments instance but when i try to take the assessment the questions don't show up, trigger ID is also empty   

Prasad49 by Tera Contributor
  • 6580 Views
  • 8 replies
  • 0 helpfuls

How to call a Script include From reference Qualifier?

Hi everyone,I'm trying to dynamically filter reference field values in a Catalog Item based on the selection of another variable. Specifically, I want to pass the Sys ID of a selected building from a variable and use it in a Script Include to filter ...

Aditya02 by Tera Guru
  • 2343 Views
  • 2 replies
  • 1 helpfuls

Resolved! Export to pdf new record

When I try to export to pdf with new record it gives me empty, I want to export the fields for the new record.the reason is I want to send the PDF to someone else to fill the data and then someone well fill the data in the system 

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Catalog Item - Ticket Content Update After Form Submission

We have a need for a user to come back and update a ticket content after a form is submitted. Requirement: Mr. X wants to buy an SSL CertificateStep 1: Mr. X Fills up a Catalog Item (form) and Submits --> Ticket XY123 is createdStep 2: Support Team P...

AbhimuktaB by Mega Contributor
  • 1108 Views
  • 1 replies
  • 0 helpfuls

Set catalog variable value to a field on table

Spoiler  I created a new custom field called "Activity" on the sc_req_item table for reporting purposes. We have a "universal" variable throughout most of our catalog items called "Select Action Type". I want this "Select Action Type" field's value t...

smahmud by Tera Contributor
  • 2193 Views
  • 4 replies
  • 0 helpfuls

Create Alert when a particular group is selected in Incident

Hi, I need to create a alert if a group is populated based on the configuration item selected. The group is configuration item support group. But this doesn' work.  /*function onChange(control, oldValue, newValue, isLoading, isTemplate) {if (isLoadin...

Arun Priya by Tera Contributor
  • 1032 Views
  • 6 replies
  • 0 helpfuls