Hello, On the 'Environment" field on the Access Request below I want users to be able to select all three choices on the list "Production (PROD), Quality Assurance (QA), and Development (DEV)". I know that I need to select "List Collector" under "T...
Hi Team I need to test inbound email action like when email is sent to system from acn@test.com it must create and update the case created. How to test this using client email id in dev instance Please help
How do I revert this back to out the box functionality. On the "Create Incident" form I have a check box which then brings up additional questions if selected. How do i get rid of this and revert back to Out the box functionality where it has the opt...
Hi all ,How to display few records which are based on condition in document field in a document id field.For example , in the below mentioned screenshot , table name is user so I want to display a set of user records basedon few conditions. Is it fe...
Ive got a big XML which looks something like this:<root><first>...</first><first>...</first><second>...</second>...</root>and my goal is to configure my Data Source, so it imports each element within the root (first, first, second...) as a string int...
I have a subflow that is showing 'The action details for this flow have been removed according to the report retention policy.' when I try to see the execution. This is happening only in test instance but in dev instance its working fine - update acc...
Hello All,Please help me to copy the values from RITM to a custom Table.Please find the Catalog Item ScreenshotI want Server Infrastructure details values to be inserted in cmdb_ci_service_auto table(Please find the below screesnhot)Backend name of C...
I have a request to add the functionality that exists in your user / profile record to add a delegate to the Mobile Agent. I first started with the simple Function->Action->Input Form and am stopped when trying to set a start date and end date. See...
Hi, I am creating a inbound action that will generate a incident. I want to be able to parse the data in the email body text for key/value pairs to set: incident callerincident phoneincident emailincident category Here is an example of my email templ...
I am trying to change the configuration item entry "EMBARK Direct to Customer (D2C)" to Class = application service EMBARK Direct to Customer (D2C) on this template.Does anyone know how I would do this?
var hfInfo = { "HeaderImageAttachmentId": "fd0eac2a1b2d9e100c80dc6fe54bcb69", "HeaderImageAlignment": "right", "FooterText": gs.nowDateTime(), "PageSize": "A4", "GeneratePageNumber": "true", "FooterTextAlignment": "BOTTOM_LEFT", }; skillsHTML = b...
My https://dev265316.service-now.com/ is not working. Please help me
Hello All, On the CSM portal, I have created a taxonomy and this shows on the mega menu of the portal. However I want to show the sub-topics not only in the menu but as a widget on the homepage of the portal in the middle of the page? I have added ...
I've been tasked to change the OOB "Create Outage" ui action on change requests to have it open in a new window or popup. I've seen the ServiceNow Guru page and some others, but nothing is working.According to SNOW Docs, the GlideWindow and GlideDial...
