I have created a sub flow where I have mapped various values to fields via input data. The sub flow is creating an incident task from an incident. Using the code snippet from the sub flow, I created a UI Action on Incident that collects the data I w...
I need help modifying this query. Currently, this query will display all incidents created between 8AM and 4PM on 2024-10-10. I need to modify this query to return all incidents created between 8AM and 4PM historically (for all dates)? var gr = new G...
We want to reduce the count of unknown CI types showing as unresolved monitored objects in the ITOM dashboard. The events coming from a source are having node names, those node names are created in a non CMDB CI table. Hence we are unable to bind the...
Hi All, Can someone please explain best example in which case we need to go with scripted rest apis? Thank you,Shabbir Shik
Hi All, I am new to ServiceNow, can you please help me on this issue. Here I am using some conditions based on which a user is added to one group (e.g., Group A) that doesn't have any role. Later on, if we add the user to a different group (e.g., Gro...
In the component deploy docs there is an option '--force' for the commandsnc ui-component deployIts description is "Deploys component changes and overwrites any existing component records."For anyone who is wondering what this option does currently, ...
I need assistance with configuring the New Project Workspace in ServiceNow. Specifically, when I navigate to New Project Workspace > All Projects > Details tab > Detail related list, and select jump navigation option scroll to more option, I want to ...
How to report on number of times the MID server faced issues like going down on invalidated ?
I need to execute a Business Rule - when a certain catalog item is triggered from a particular Request type, eg., if the short description of the Request starts with "IT onboarding for". I have setup a business rule to run on Insert of the particula...
Hello, Our demands contains a Related links to Create Demand Budget. I want to add a condition to this ui action that these links are no longer available from state 6. I have already added && (current.state !=9 || current.state !=8), but it is still ...
Hi, I am trying to create catalog request using this REST API -/api/sn_sc/servicecatalog/items/{sys_id}/order_now i used Buy Item (Post) Catalog is getting created successfully when I am passing this query parameter - {"sysparm_quantity":"1","va...
I have a requirement for my project: I need to send a notification whenever an HR case is transferred from one HR service to another HR Service in HRSD.Could you please assist me in creating the email body for this notification? Email Body ; Hi ${ o...
We have an OU in our AD from where ServiceNow users are automatically provisioned. Is there any way - for users who exists in another domain (but - there is trust between the two Domains) - to be provisioned for accessing ServiceNow via SSO?
Hi all, I have a requirement where I want to make fields read only when the value of a field is set to 'Approved'. I have two write acls on that table for that role- one table level and one field level. How do I make the record read only for that rol...
Hi , For custom table Export >> PDF (Landscape) or PDF(Portrait) is not working for users , When click on Export >> PDF (Landscape) then getting blank page and no file is downloaded.
