So I have this task to customize the hr workspace, and I am setting up the primary field and secondary field using Configure Page > Form Header (sys_aw_form_header). However still it is not helping as even though it is setup i still dont see any effe...
Hi, After submitting a catalog item, the page where it redirects we have a widget which shows the approver details, My requirement is to hide the catalog item for certain items, Any ways i can achieve this. ThanksAbid
Hi ServiceNow experts, I need help in removing some modules on the list section of SOW.I need to only retain these 4 that are highlighted. And this filter should only be specific to one group.When they access SOW they only need to see these 4 modules...
Hi All, We have integrated Snow to Jira with the help of the integration hub (Jira spoke ), we have successfully mapped the fields and able to send the updates and receive updates from Jira. As an OOB we have "copy attachment " spoke which should cop...
There are 10 Catalog item variables in the RITM list view and it is taking too much time to load, even after that the list is not loading. Is there a way to load the list?
I want to learn ServiceNow Enhancement and implementation so please guide me from where I can start please suggest me now learning course and if possible, share document which will help me.
I just came across another paradigm in servicenow, domain, that I am not familiar with. I have created scoped applications and understand the concept. I do not have a clear understanding of how domain is different from scope or where I would want to...
Hi Team,We have a requirement to give write access to only particular assignment group of particular knowledge article. When a record/task is created in kb_feedback_task, currently assigned to user is having write access to description field, require...
Hi, I am working with an Application. That has different approvals by different users. The very first approval should capture a unique ISET number. There will be multiple ISET numbers, user will select a unique ISET number. Once selected and approved...
Hi Experts, Any idea on why the approvers name are not showing under stage section on ticket page post approval done ? Thanks Bishal
Is there a way to highlight the entire row of a record that has VIP flag in a column in servicenow within the requested_for column?
How can I change the message 'You do not have sufficient privileges to access this knowledge item' to 'The article <article number> has been retired.' when user tries to access a retired article. I have updated the message in macro 'kb_view_cannot_re...
The script below works in Dev but for some reason is not executing when I moved it to Production. What am I missing? (function() { //alert('click ok'); var ECpilotUser = new GlideAjax('global.getUserInfo'); ECpilotUser.addParam('sysparm_name...
Dear Expert Please tell us. I want to hide or disable access to only certain portals when accessing the Employee Center from a mobile browser.I want to create a user criteria to meet this in the portal availability settings.What table should we use t...
I have a custom that holds some fields data from alm_hardware, cmdb_ci for assets.SO I have business rules on those tables for updates. The alert calls a script include function that gathers data from these two tables and write them to the custom tab...