I have an ask to explain why a user who does not have ACL access to create or write to the Incident table can use a Record Producer (RP) to create an Incident and how the record can be created without all of the mandatory fields included. They want ...
Hello everyone, I can no longer open my flow I keep getting this error message: Your flow cannot be found. Flow sys_id:AnI have no clue why this is happening, I have not edited my flow in a couple of days.Maybe the cause is that my PDI was moved to t...
I’ve set up two fields in the Incident table: Time Spent (The number of minutes worked on the ticket during the current update)Total Time Spent (The running total of all Time Spent entries for this ticket)What I need help with is writing a business r...
We are trying to set up the cloud test runner in our client instance and could not find the "Cloud Runner" From ServiceNow store - "ATF Test Generator and Cloud Runner" ( Dependencies and Licensing )We have the following system plugin - com.glide.a...
Hi Team, We have a requirement like below: 1- Create a Service Catalog request.2- On the checkout page, enter the users for whom to copy the request, up to a maximum of 10, in the Copy this Request for: reference fields.3- Click Order Now. This funct...
Our group just got Integration Hub Professional and installed it to our environment.I'm using the Microsoft AD SpokeV2 to add users to an existing AD Group. It looks like thisIn summation, I'm1. Looking for the User in AD1.a Lookup Group in AD2. Once...
Boa tarde pessoal! Preciso buscar o número exato de artigos publicados dentro da base de conhecimento. Porém no Portal mostra um número e quando busco por publicados mostra outro bem maior. Alguém poderia me ajudar informando quais variáveis eu posso...
Hello Community,We have a custom table. In this we have a field request type with diff choices and Status field with Choices.For one of the Request type, need to hide the flow formatter like status- Pending Approval/Rejected...My Try- I've added the ...
I have about 35 it's in a list collector that is coming from 1 table. The table has Name, Description, Approver as the only 3 fields in there (beside the default). I have a catalog item that is using the List collector as a variable that references...
Hello All - So I am having a bit of a problem getting a UI Action to work. I'll lay it out and hopefully someone out here in the larger community can tell me what ridiculously simple thing I am overlooking. Requirements: I need to have a UI Action c...
Hello,This is regarding configuring AI Search Assist with record producer e.g Create Incident.We have implemented AI External search wherein we have created custom Search Source and is mapped with OOTB Service Portal Search Profile. We are able to se...
How to add search box or filter condition to "My Tasks" (hrm_todos_page) on Employee Center?When there are a lot of approval requests, the approver user can have trouble in finding the request he needs to approve now.By default, there doesn't seem to...
Hi All,I have an Outbound REST message to post. I have created it within the scoped application and i have table in the same scope. I am trying to run a business rule script to run this REST Message whenever there is a record inserted. Am setting the...
Hello experts.I have a magical List View which looks like this:In my UI Action, how do I get access to the total number (82) of records in the List View? I'm not seeing a Count property on the GlideList (g_list) object. What am I missing? I want to...
Dear Everyone, We are getting the below message from REST MEssage Error : Method failed: (/v1.0/users) with code: 403 - Forbidden username/password combo Response : {"error":{"code":"Authorization_RequestDenied","message":"Insufficient privileges to ...
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