Developer forum

Inactive user should be listed for End user

What is the best practise to restrict this BR only to one catalog variable(where inactive users should also listed for end user to select from) without having any other impact?

Resolved! Calculate sum of flow variable within a for each loop

Hi guys quick question. I do look up which returns (in this case) two records and for each item I set the flow variable to the total time (Duration) and I wish to add these flow variable iterations together to give a total sum. The flow variable resu...

Resolved! how to modify catalog item view in Service portal?

Hi, I am new to service portal .I need modify the number of catalog item show in one row, currently 3 catalog item are shown instead of this need to show 4 catalog item. Please advice me to achieve this. Notes: I'm using OOB SC catagory page widget B...

Is there official definition of what applications, suites, products, modules, capabilities?

Is there any official definition from ServiceNow which says what are Applications, Application suites, Products, Product suites, Modules, Capabilities in ServiceNow?Some say Incident management is an application, some say its not application its an m...

Not getting response from Server Script to Client Controller

I was building a widget to escalate an incident, but in the client controller, the response from the server is null. The client controller is unable to retrieve the response from the server script.Client Controllerapi.controller = function ($uibModal...

catalog item

Hello everyoneWhy can't I save some data of catalog item in save as draft?

Resolved! How to Restrict Closure Without Work Notes

Hi Team,I am writing a business rule to prevent incidents from being closed unless at least one work note is added. Although I have implemented this, it is not very user-friendly, so I am looking for some refinement or alternative solutions.In my cu...

Is there any maximum payload size that SN can accept for inbound SOAP?

For REST, we have docs from ServiceNow which says glide.rest.max_content_length - max 25mb can be accepted by ServiceNow But for SOAP, I couldnt find any official docs/article for max size it can accept. (the system property default size is set to 70...

Is there any max outbound payload size for REST and SOAP requests from ServiceNow?

I wanted to know is there anything like, 'This is the maximum payload size that ServiceNow can send via REST or SOAP?' PS - I did come across docs - https://www.servicenow.com/docs/bundle/xanadu-build-workflows/page/administer/flow-designer/reference...

Handling gziped data in scripted SOAP web services is possible?

We have a scripted soap web service created.Extenal tool wants to send gziped data to this. Is it automatically handled or should we de-compress using any script?

PDF export feature on HR Cases doesnt capture the fields updates like priority

Hi, 1) Currently the export option on the HR cases DOESNT Capture the field updates like below screenshots. Any option to include these.2) And also can we add individual export options for each section like Interactions, HR tasks. Or is this likely ...

O ACL for sys_user.user_password, Where Art Thou?

Hi,I need to set passwords for users via REST API calls and I have developed a TableAPI and a scripted API both of which work if the user making the API call has 'admin 'role privileges.In order to avoid assigning 'admin' privileges to an API called,...

Redirect to portal page based on logged in user's user record value.

Hello all. I have a requirement that when a user login, based on his user record self verification field value(verified/non verified) , the login should be redirected. If the self verification is verified, then there is no change needed, .If the sel...

Resolved! Outbound REST Message and client credentials

Hello allI need to invoke a REST Message which supports client credentials as the Oauth grant type. I followed the docs and I have defined a Oauth profile. I have also verified that SNOW is able to obtain an access token but this happens only when I ...

What is mean the 'order' field in any form?

Hi team, As per my attachment, what is meant by the order field? I've read some comments here, and everyone mentioned that order is used to mention the position/ precedence of the variable (like an index of the item in an array data type in program...

Forum Posts

Inactive user should be listed for End user

Resolved! Calculate sum of flow variable within a for each loop

Resolved! how to modify catalog item view in Service portal?

Is there official definition of what applications, suites, products, modules, capabilities?

Not getting response from Server Script to Client Controller

catalog item

Resolved! How to Restrict Closure Without Work Notes

Is there any maximum payload size that SN can accept for inbound SOAP?

Is there any max outbound payload size for REST and SOAP requests from ServiceNow?

Handling gziped data in scripted SOAP web services is possible?

PDF export feature on HR Cases doesnt capture the fields updates like priority

O ACL for sys_user.user_password, Where Art Thou?

Redirect to portal page based on logged in user's user record value.

Resolved! Outbound REST Message and client credentials

What is mean the 'order' field in any form?

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