ServiceNow MS Team Integration with only ITSM Standard Notification Capabilities
Can someone tell me what all notifications will be available after ServiceNow MS Integration with only ITSM Standard?
Forum Posts
Workflow being stopped for Approval if additional certs are not validated
Hello, I have ran into a issue where I need to query in a business rule or workflow where I must stop the Approver from hitting "Approved" on the "task" if the user who submitted the req item does not have the validated certs that have been approved ...
ServiceNow Integration with MS Teams
Hi All, Can someone please share any demo presentation(ppt)/document to show it to the customers? Thanks in advance
Interactive Filter where users are no longer active
I have a dashboard that are using interactive filters for the Assignment Group but some members in the groups are no longer with the company. How to I remove them from the dropdown list. I have updated the user record to remove them from the assignm...
FieldsMessage() color is not showing in Portal , in catalog (Platform view it showing)
Hi , I need help on the fieldmessage() method is not working in portal and same catalog I will open in Platform (native)Then it showed perfectly. https://docs.servicenow.com/bundle/vancouver-api-reference/page/script/useful-scripts/reference/r_Displa...
Help with script to hide attachments section in header on form
I have a requirement to hide the attachments in the header of a form, as well as the attachment icon (paperclip) when the form loads, and the user isn't a member of a specific group. I already have the group membership portion working to hide form se...
Resolved! Optional lookup select box
Hi All, I need help regarding optional lookup select box. That is, I have lookup select box that list groups from sys_user_group table. I want to make sure that this lookup select box is optional so that user can submit the form without selecting any...
Changing image based on another field value
I am working on custom applications. There is a requirement of a field which is meant to hold image type of object. So i have Three types of images Eg: A.png, B.png, C.png .But this fields value dependent on another 'text' field value, that field is...
Resolved! org.apache.commons.httpclient.HttpException: Session contains no certificates - Untrusted
Hello Team, I am using developer edition (Quebec) to test vRealize Automation (vRA) 8.2 integration with Service Now. While trying to add vRA endpoint in service now, it fails with below error in logs: (added xxxxxxxxxxxxxxxxx intentionaly for hostna...
looking for servicenow On-premise implementation process/ day to day activites
Hi Connections, looking for servicenow On-premise implementation process/ day to day activites , i have to apply for servicenow On-premise position for that i'm looking for real time implementation steps/process/daily tasks etc. Best Regards,Rafmine ...
Is there ability to set up a filter that is editable on a reference field?
It is my understanding that the ability to set up a filter that is editable on a reference field is not currently available.Is this correct? Specifically, we're looking for a way to filter a "Contact" reference field on a table by the same "Account" ...
Resolved! Send a Reminder Email Every 2 Hours for Critical Incident
I need to create an email notification that will be send every 2 hours that the critical incident is not resolved, closed or completed. I tried achieving this as the screenshot bellow:If is checking if incident state is not not resolved, closed or co...
Resolved! Help With Database View (RITM-Approvals/SCTASK-Assignment Groups)
I need to create a report that will show these things: RITM Number (Requested Item [sc_req_item])Item Name (i.e. O365 User License, Docking Station)RITM Approver (Approval [sysapproval_approver])SCTASK(s) linked to approved RITM (Catalog Task [sc_tas...