Resolved! What does $sp.getMenuItems($sp.getValue("sys_id")) return?
What does $sp.getValue("sys_id") return? The sys_id of what?From what table does $sp.getMenuItems get its data?
Forum Posts
External AI Search
This is regarding the External AI search, have followed all the steps as mentioned here https://www.servicenow.com/community/intelligence-ml-articles/how-to-bring-external-content-into-ai-search/ta-p/2497286 and were able to successfully get the sear...
Virtual Agent freezes when 2 topics match a keyword
I am new to VA and have 2 very simple topics that do work just fine if the first thing you do is click the button to show all the options you have available to you. Both topics have "laptop" as a keyword. When I enter this keyword into chat, VA makes...
To check the condition on click of submit button for Order guide in service portal
Hi All,i want to check the "requested for" manager is active or inactive on the click of "submit button for "Order Guide" in service portal.
How to approve group approvals using atf
How do you approve the group approvals using ATF? I have impersonated one of the group members and queried the record to open in the sysapproval_approver table. Still, the Approve UI action is not visible to approve the request. Is there any other wa...
Resolved! show values in reference field search based upon the choices in another field
I have 2 fields one is Geo (choice) field and another is location(reference) field . In my location field i have over rided the reference qualifier and kept 3 locations India, Philippines, Mexico . Now in geo field i have two options NA and APAC . No...
Access Control for Custom Table and Role
Hello Developer, I am working with ACL for Custom table and Roles.I have created Custom Table naming u_ghd. And also created 3 different users, i.e.. Requestor, Fulfiller, Manager having custom role x_requestor, x_fulfiller, x_manager respectively. N...
UI Actions not available when creating new record on Portal
Pretty new to Service portal, so working through some basic issues. I have custom tables with Global and Table ui actions. From the Portal, I have a simple list widget, allows the user to open a form to view the record, or if they click VIEW ALL the...
Resolved! Reference qualifier to show other field
Is there any way to show description only in reference catalog variable instead of number. I have a field which references to product table and it shows product number +short description. But we need only short decsription to be displayed.
Instance is Not opening
Hii community, Im trying to complete micro-certification-welcome to servicenow coursewhen i trying to complete Task assigned to me my instance is not opening from 1hour and i tried all possibiltes stills instance not opening..
How to access Global Scope Table from Scoped Application
I am trying to create a Flow Designer in a Scope Application where the trigger point is Record Inserted or updated in a table which is in a scoped application. Now in the action through script I am creating a record in the Global application but when...
Icon link Widget title field not fit on portal container
Hi All,I have modified the container height to "120px" in page designer. but after this the widget ( icon link ) title/text are showing out of the container.Please advise. below is the CSS i added to adjust the height of Container. but caused the ab...
How can I get list of Servers with associated storage devices
Hello All, We have a need , to get list of servers from egypt.I have a filter condition to fetch those servers but I also want to get storage devices associated to these servers.Is there a way I can do it ? I keep getting error message through cmdb ...
Reference Qualifier not working for non admin
Reference to sys_user table variable on cat item.If user is active or if Deactivation Date is within the last 60 days, user is visible. Expected results: user is visible in the pulldown if active or if Deactivation Date is within the last 60 days. I...
Resolved! How to check if values in array are equal
Hello all, I've got an array that I'm building through a GlideRecord query. I want to see if all the values match. For example, here is the array: [a,a,a,a,b] Here is some javascript I found online: var array1 = [a,a,a,a,b]; var check = array1.ever...
