Hi Experts, Please suggest how to proceed. Creating an RITM with a variable which should be 'Drop Down' and the values from drop down choices should come from sys_choice table , so that whenever we add or remove it should reflect accordingly. Thanks
We are faced with a situation where a subset of users is reporting an issue with the "Show Related Incident" button not loading for them when they select it. After troubleshooting this issue, we believe that this issue is related to a specific node ...
I'm creating a Record Producer form for approvals. I want to add a button at the end of the form called "Approval Request." How can I achieve this?
We have separate process workflows for each of our change types.Ex. Normal type would follow the OOB process flow formatter for high-risk changes, however lower risk changes would skip the 'Authorize' state. Emergency type would capture the approvals...
I am using the visual studio code extension and logging in through OAuth. I set up an endpoint and can select and application, select an update set, download files, and edit code. The issue is when I try to sync, code doesn’t get written to the serve...
Hi,I have an issue after the base64 string is converted to an image and attached to the incident record. The image is blank. Please find the below screenshot. Below is the code that i am using: Client Script - OnChange:var ajx = new GlideAjax('Attach...
Hi, I need help figuring out how to go about writing the condition: if 'value' is greater than 50000?The dropdown options doesn't seem to have 'is greater than'. The type of variable is 'single line text' with regex to only allow whole numbers.
Hi Team,lets i have one choice list field in the record producer and that choice field value i want to populate to reference field of the change_request form is it possible or not ,if yes the please help me how
Hi everyone, i'm creating a schedule for United States of America and Canada , both of the countries have 6 timezones, as per our requirement i need to pick a timezone that falls in UTC-5 but i believe the timezones for America and Canada that falls ...
Hi everyone, Could you please assist me with the following? I am creating an if statement at the Workflow Editor where I need to check the consumables quantity before assigning that to the user through a script. The script works fine, however, the if...
how can we allow access to all fields in the scripted rest API (POST and PATCH)? For some internal security reasons, we are unable to use the OOB Table API. I have created GET - All fields (working fine) I am looking for some guidance or suggestio...
Is there a way to stop updating the printers short description during discovery?Discovery dumps all the data in the short description (see below) Is it possible? Thanks in advance,G
We are considering creating a Next-Experience Workspace, and our customer would like to know if there is any way to replicate visual task board functionality within it. Is this something that is available?
For a POC I need to poll a sqs queue and create/update tasks in servicenow based on the message body. Is there a way to poll the queue from servicenow developer instance?
Hi,If the Asset record is already present for any Hardware model, and after which model gets normalised by content service, is there any effect on Asset records,Does the normalisation of the hardware model cause any issues with associated assets?
