Hide Custom Buttons in a Catalog Form
Hi Team,I have created below 2 buttons for a catalog item using a widget, is there a way to hide these buttons and show unless all variables are filled with values.Please help me to achieve this. Thank You!!
Forum Posts
Resolved! Prevent RITM creation
Hi everyone ,i need help in RITM creation , when ever we raise an request with the out of the box feature it will automatically create an RITM , now i want to restrict it to not create RITM .just create request can anyone help me with this ?i want ...
ESC Topic Icon does not show up
Hey guys, i updated a taxonomy topic with a new icon. Now the new icon does not show up in the ESC portal. I've tried to clear the instance cache, my browser cache, used a different user and used a different browser...nothing works. We are already u...
Could not get the sys_id of Catalog Task
I have a sub-flow below that creates a catalog task and getting the sys_id of itBut it always return this error even though the task is clearly thereWhat I'm trying to achieve is to get the sys_id of all catalog tasks created to be queried after the ...
Now Assist for Creators : create a catalog item
Now assist is not only for platform users but also for creators .With Now assist for creators you can ask , the platform to create applications , catalog items and many things , with natural language , and without any technical or ServiceNow platform...
Incident Assiatance
I would like to help for the following:If a incident is closed and someone replies to a closed incident I would like to a get new incident created also would need a notification which should be sent to the user informing why a new ticket is getting c...
Resolved! How to change the List collector field UI in the table
Hi All,How can I change the List collector field UI in the table.Requirement is to change thisto this I tried but I am not getting any solution. Please help me here. Thanks,Sam
Resouce Plan in PPM
In resource Plan , if we select Memebers Preference as Specific members & if we add the 4,5 users in the Members list & when we are allocating resource plan then in Confirmd/Allocated users it is taking only 2 users. Confirmd/Allocated users it sho...
How my project record's resource plan is picking up the default value as CHF53.49.
I have already created rate lines for the lcoation bases in the system and on the bases of those location when user belongs to any of those location the cost comes on the bases of that only. But when i choose the username in user field and some rando...
Quick Links of type External Link are not navigating to the correct URL in Suggested Results
Hi community, We have configured the AI Search results to display Quick Links of type External Link. When tried to search for a text and get the search results - Quick links are perfectly navigating to the external url. But when clicking on the sugge...
Approval issue
Hi All, We're implementing group approval for RITM using UI actions, where if any member of the group approves, the approvals to other users should be marked as "not required." However, it seems this isn't functioning correctly. What changes do I nee...
Notification related
to receive email notification for the ritms which are about t expire in couple ofweeks to the users fields to be fetched from snow are system manager, project manager, it lead, requested for to send main and cc qe team in servicenow catalog variables...
Resolved! After setting the field value using custom step in ATF the value is not displayed on execution
I have selected user using custom set value components in atf as belowbut when i execute the step the field is showing empty.
Overriding OOB script include
Hi All,I have created an after-insert Business Rule on the CASE table that associates a change to a CASE: var changeGr = new GlideRecord("change_request"); changeGr.initialize(); changeGr.chg_model = '007c4001c343101035ae3f52c1d3aeb2'; changeGr.inser...
Resolved! ServiceNow ITSM
Hello Team, I am writing below program in Background script to count of Vowels in Given string , I am not able to run this program. not getting any count . Please help me to correct this var str='servicenow fundamentals' var vowels = "aeiouAEIOU";...
