It's added a task here, please let me know what I am doing wrong here.I have given all the permission role and group to admin user, but still heaving this issue. Course Link: https://nowlearning.servicenow.com/lxp/en/pages/learning-course?id=learning...
Hi, I want to achieve that in the ServicePortal, when a new request is made and the variable “xy” is selected in a select box, the user is automatically redirected to a page specified in the client script. I have already written the code for this, bu...
Hi All,The requirement is to have interactive filters for the reports present on CSM/FSM workspace. I have created a filter component on the same table as the report and in report configuration the checkboxes "follow the report" is also true.But when...
Hello everyone, I need to perform some tests on ATF and i need to get as output variable the sys_id of step ' for exemple of step : Open an Existing Record'. please, can you tell me what I should do? Best regards.
I try to upgrade mt PDI to Xanadu Patch 1 however it starts to upgrade but it does not upgrade.I can keep upgrading but it does not patch the PDI (still reports Xanadu version 0)
How to create deep links in servicenow. can any one help me on this
Hello! Has anyone ever generated a Pop up message using a business rule? I understand within the form view we can use on submit scripts or modify UI actions but I need this to show up in the list view as well. A before query business rule will work b...
Hello everyone,I am currently creating a custom theme on the PDI. Most of it works fine, except for the tabs in a workspace. Could you tell me the CSS properties or how I can adjust the color and font color of the active and inactive tabs to match my...
Hello Reader, When I am trying to add a group for conference call in Major Incident Workbench then I am getting an info message "There are no members for the group you selected for this time". There are already users in the group that I am selecting....
Hi All,In service portal when submit the incident then we can see the page like added comments, ticket number ,create ,updated time how can i add/remove the field? attached the reference pic, how can i add the same sate priority in same the 2nd image...
Hello all, I have a problem setting a "conditional module query".What I am trying to achieve is the following: if a user tries to open a module the "sysparm_query" parameter should change dependent on the user role. I created a client callable Script...
How to regularly backup instance data for PDI?
In virtual agent I don't see the fallback search working . We don't have lot of custom topics created and our motive is we want when users enters something it should find relevant related catalog item and knowledge articles links. How can i achieve t...
Hi, I have a requirement where the client wants to create Incidents for the correlated alerts. They want separate incidents to be created for both primary and secondary alerts. Moreover, they want incidents created for secondary alerts to be the chil...
When working with GlideAggregate on currency or price fields in ServiceNow, it's important to recognize that the calculations are performed on the reference currency values. The reference currency is a base value stored in the database, independent ...
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