I have a question about the SAM table structure.What is the difference between sam_sw_product_lifecycle and sam_sw_model_lifecycle?Are both of these tables updated by the content library? Looking at my instance, I see that there are no records in the...
Hey Community, I've doubt regarding the Dictionary override. Problem statement: In my scenario, there are two different groups the write & read group for the custom table. I've given CRWD access to the Write group member and Read access to the Read g...
We are creating an asset_reclamation_request whenever sc_task is created. Now we have requirement to make sc_task close when asset_reclamation_request is closed which has no relation with each other. What is the best approach to do it ?
We have been promoting Catalog Items with Workflows for years by creating them all in the Global scope and using Update Sets to promote. We are just beginning to start using App Engine Studio to build Scoped Applications, which, if I understand it c...
Hi, Our customer instance is domain separated and has multiple regions(like APAC, US etc.,). Some of the users are complaining that they are receiving too many email notifications for incident/RITM/Change commented etc., Is it possible for the admin ...
Hello I am trying to use API key based authentication to push events in MidServer. Basic authentication works fine. But when I try to change it to API key based i get the following error in postman output.What is the Key Prefix ? As per documentation...
Hi all, I would like to display date field for every global user. For example, if Japanese users see a data field A as 2019-02-11 in the Japanese morning, At the same time I would like US users to see a date field A as 2019-02-10 in the US evening....
In our location table we have Buildings and Floors. Buildings are parents to Floors. Some of our buildings have no child floors.I'd like to make a catalog UI Policy to show the field "Floor" and make it mandatory only when the field "Building" gets a...
I want to apply the restriction on submitting the record producer.The record producer should not allow the submission if the submitter has no more than 10 active submission. Or successfully the closed case in the current calendar.How can we restrict ...
Hi everyone, Im trying to modify the "Business Rule": "Approval Events (Non-Task)" and "Approval Events (Task)" on the "sysapproval_approver" table. When a record is inserted on the "sc_req_item" it triggers 3 notifications with will create 3 records...
Hi All, I have requirement to delete records from a table called -'em_impact_maint_ci' where business service is not same as CI. I have written down the before BR on insert but this script isn't deleting the records from the table. When i ran same pi...
Hi all!What happens to the flows and actions when we reach the daily process limit of 2000 calls? Do we receive an error message, or are the tasks queued to process on the following day?Thank you!
You need to enhance the User table in ServiceNow by adding a custom reference field, Incident, that points to the latest incident associated with the user. This field will automatically update whenever a new incident is created with that user as the ...
I need help text on workspace fields. I created field decorators to achieve it. But hints given in native view at dictionary level are taking priority and showing in workspace rather than field decorators. Need suggestion to show field decorator hint...
Hi All,We had customized Service Portal, hence "Save as draft" functionality is not enabled in our portalWe want to add the "Save as draft" functionality into our Custom portalcan any provide the modified widget if someone already implemented provide...
