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Reference qualifier is showing only one value

Hello,I am calling script include in reference qualifier and i am getting only one value, instead of showing related values.script include i am using:     platform: function() {        var app = current.cmdb_ci.getValue();        var gr = new GlideRe...

Kumar147 by Tera Contributor
  • 1171 Views
  • 20 replies
  • 0 helpfuls

Issue with automatic completion of the work order

Hello all, We've encountered on an issue, where we have this Catalog item for external contractors and once we submit their time worked on work task and submit it, it should complete the task and then automatically also put into the close complete st...

Discovery - Fortinet FortiAP & FortiManager Troubleshooting

Trying to run Discovery on some FortiAPs and a FortiManager.  I have added the MIB files to ServiceNow from the devices.  Port 161 & 162 are open on the firewall but are being shown as "filtered" when I run nmap from the mid server.       When I run...

find_real_file.png find_real_file.png
Sysop by Tera Contributor
  • 1754 Views
  • 2 replies
  • 0 helpfuls

Performance testing

Hi all, I am looking for a community view on performance testing. We are talking hundreds of agents on the phones / workspaces, thousands of cases a day, API calls out to and in from tens of external systems and scheduled jobs executing out of busine...

The file attachment type field is not appearing in Service Portal form.

Hi All, I have a table in my instance which I want to show in my portal and whole form is appearing correctly except the file attachment. What can be the issue. Please provide your suggestion and what will be the alternative way to solve this. Thanks...

Community Alums by Community Alums  
  • 2114 Views
  • 6 replies
  • 1 helpfuls

Email activity log in workspace

Hi All,I am trying to add emails sent out to be added in activity log. Followed the steps below1. Activity log updated to include 'Email-correspondence' and 'Email-autogenerated'2. glide.ui.activity.email_roles property updated to include appropriate...

Resolved! Hide a custom journal field

We have created a custom journal field, but we want the field to only be available to users who are member of a specific group. We have tried to hide the field via Client Script and Scripted UI Policy without success.We have also tried with UI Policy...