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Get values from a textarea on UI Page

Hello everyone!I have an issue with my textarea on the UI page. I need to create a GlideModal with some fields for the user to update them if he needs it, but on the description field I'm required to have a textarea field. The problem is I can't get ...

Ldap is not working - error code 49 - data 775

Hi All, Our Ldap configuration is giving the following error, Exception while connecting to LDAP Server, [LDAP: error code 49 - 80090308: LdapErr: DSID-0C09044E, comment: AcceptSecurityContext error, data 775, v2580] Thanks in advanceAnand

Community Alums by Community Alums  
  • 5723 Views
  • 4 replies
  • 0 helpfuls

Resolved! How to check recipients in Inbound Email Actions

Hi All,I have tasked to create a specific type of case when Email is sent to specific email id. I have tried below code but its is not working for me. How do I check recipients email id in Inbound Scriptif(email.from.indexOf("police.request@example.c...

The Matrix by Tera Contributor
  • 919 Views
  • 2 replies
  • 1 helpfuls

Resolved! Catalog client script for catalog item banner

I need help to modify and add to this script for the banner to display in RED and bold on top of the catalog item form.  function onLoad() {    g_form.addInfoMessage('**Submission does not guarantee the request will be approved!**', 'danger');}

Johnson13 by Tera Expert
  • 1197 Views
  • 5 replies
  • 3 helpfuls

Validate XML file attachment

Hello, We have a requirement to create catalog item that contains attachment should only accepts XML files with contains data only. We created catalog item variable then added attribute that allows XML file however when we try to submit blank XML fil...

Reference Qualifier not working on Lookup Select Box variable

Hi All,I have added one lookup select box variable on my catalog item which lookups choices from Category field on story table.Now this category field is dependent on Business Service field on story and same what I need is this variable on form shoul...

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BijoyDeb by Tera Contributor
  • 900 Views
  • 1 replies
  • 0 helpfuls

Selecting 2 model categories for a product model.

Hi Folks, Lets say 2 model categories are selected for a product model being Hardware and Software License. So if asset creation is enabled on hardware and not on Software and Asset tracking strategy is set to "leave to category" which one should it ...

Automatically Add user/remove user from Specific Group

What is best way to achieve below scenario:Applicable only to active users if the Company is not ABCIf user has itil role then remove him to "Non-itil group"If user does not have itil role then add him to "Non-itil group"This should run on user recor...

Community Alums by Community Alums  
  • 425 Views
  • 3 replies
  • 0 helpfuls