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Metric Definition for priority being lowered

Hello All, I currently have a requirement to create a metric definition for incident priority that is lowered. I currently have the following code but it is not creating any metric definitions. Any help would be greatly appreciated! 

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Resolved! Rest API - Method failed error 400

Hello all, The test run returns 400. However, clicking on the endpoint confirms that it is valid.What might be the reason? The endpoint of the method: https://api.swiftrefdata.com/v1/national_ids/${branchcode}?country_code=${countrycode}   

tsoct by Tera Guru
  • 2707 Views
  • 4 replies
  • 1 helpfuls

Search tags using contains and not starts with

Hi,On incident we have the options to add tags, how can I make the search for the tag to be contain and not starts with?In this example Im trying to find a tag that contains the word 'code' and does not get any results. Here we can see that only if i...

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Alon Grod by Tera Expert
  • 646 Views
  • 3 replies
  • 0 helpfuls

Inbound Action : Email body

Hi I would like to create an incident from an email  using the Inbound Actionso in the email body , i have this info :  DetailsName....................AVAS Instance not availableStart Time..............04.07.2024 End Time................04.07.2024 TE...

Resolved! How to make buttons dynamically

Hi All, I have requirement that for example case 1 if the location in india i am receiving the 3 Values like A , B , C Case if the location is  America than we are receiving the 2 values like A and B.For the above server script written in portalvar q...

Cannot able to activate flow

Hello Everybody,  When I try to activate my flow its failing with the below error.Please help me to fix this. com.glide.flow.model.PharmacyCompound.getPrescription()" because the return value of "java.util.Map.get(Object)" is null   

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