Hi all, I am creating a business rule, that would prevent some types of attachments from attaching them to the target record. The requirement is to filter out attachment that are smaller than 5kB and have certain file names. So we need to make a comb...
Hi Community, I have moved my update set through update source from dev to UAT, but unable to see "commit update set" button in UAT, Could you please help me why this is happening and advise? Thanks,Srinivasu Sagiraju
I want to sync SC Task created along with the Variables from one instance to another service now instance. I have tried to accomplish this using SCRIPTED REST API and preparing a JSON Payload and then triggering the API but everything else like : Sho...
Hey!In a notification (based on cmdb_ci_outage) I have this "SMS alternate" text:Driftinformation IT hos Västra GötalandsregionenDriftstörning -${event.parm2} - Åtgärdad${sys_updated_on}Läs mer information påVGR serviceportal eller på InsidanThe thin...
pls check below on change client script on problem tablewhen ever user select source as incident problem etc and under related list if no records associated then it should restrict not moving to assigned state and my code saving its moving to next st...
I want to add a banner when Email Sending/Recieving status is Non -operational in Email Diagnostics page.Where should I do that ?
Hi All,In LDAP integration we are importing DL records from AD to ServiceNow sys_user table. For this in staging table there is a field name with u_proxyaddresses. currently we are retrieving 4 email ids in this field. but we need a single email addr...
Hi All, What is the best way to use the function from base script include into extended script include. Can I call that function using this keyword or not. Thanks
Hi All, When a specific field value changes, we have to show a popup box with a message. When the user clicks on OK, user should be redirected to service portal page i.e., "/sp" I have written an onchange client script to perform the following I am a...
Hi, I want to have all the variables on the RITM to be editable, but once the RITM is closed then all the variables will then be read only. Thanks in advance.
Hello Team,i have a requirement where i have to set user criteria for knowledge base via script below are the script i am using i got the error, please help me to get this issue resolvedvar userCrit = new GlideRecord('kb_uc_can_read_mtom');userCrit.i...
Hi 1) I'm trying to create a group approval(sysapproval_group) using create or update action in flow designer, if I'm submitting a request it asking all the approvers to approver the approval instead of one approver(approve or reject). 2) if short d...
Dear Expert. Tell us about it.Please tell me about the original OOTB users in the development instance. Question.1. Is it safe to physically delete OOTB users?If so, what are the consequences? 2. If there is a problem, what conditions should be used ...
Hi, I am needing help on the CMDB workspace and CSDM Data foundations workspace. I have recently added this workspace and configured it much as I have read and looked into. Some blocks are showing the error "No data available.There are no scores avai...
Morning everyone I have a drop down list but want it to be empty by default. Is that possible? Initially I had 'None' then I changed it to 'Please select' but the problem is, the users are able to log a complaint/compliment with those options as well...
