Since "Dispatch Survey Notification Event" business rule is read-only, I am unable to uncheck the Active checkbox in it. So, even if I copy and make a new similar business rule with my below mentioned changes, I won't be able to make the existing one...
Hi Community, I have a particular use case where we have many different teams working in service now but each team should only see, tasks, Changes, Problems , incidents etc for their particular assignment group. what is the best way to implement thes...
I have a Q&A Genius Card which appears as below:How do I change the image next to "Source" in the bottom left of the card? I've tried to look at the EVAM configuration but it's unclear to me which property in that I'd need to change for the image to ...
What is the source of triggering the event called record.send_survey ?
I just get the response: {"error_description":"access_denied","error":"server_error"} Here's my view in Application Registries: As you can see I have a client-id and client-secret set here. Now:$ curl -XPOST "https://$INSTANCE/oauth_token.do" \ -H...
Using the PDI I'm using domain separation and as an ACME employee, I created data visualization and saved it into the library. I then created a new dashboard and added a data visualization from the library, however, the available list only shows visu...
The plus sign to create a new Flow Variable is grayed out. Any idea what might be causing this on my flow?
I want to remove the Side Navigation in the Asset Workspace UI Builder and want to place those menu's on the top header instead like it is in CMDB Workspace. Can you help me where to configure?
Hi,I have gone through the community and some sources and found that setDisabled() will grays out the field and makes it unavailable. But when i try to apply it, i did not find that functionality. I did it as follows. g_form.setDisabled('short_descri...
Hi All,I have requirement to write a test case to validate if the variables are non-editable once the RITM gets generated on the RITM form and sc_task form.Can anyone please suggest how to do it.I tried using Field state validation but not able to fe...
Hi team,We have a requirement wherein a record must be created by swapping the values in MRVS.Whenever Swap is selected, another record must be created in MRVS with values swapped. So, after clicking on Add, there must be 2 records as follows-Record ...
I want to know if someone is viewing a record I open. So if one tech has an incident open, and I go into the same incident, a information bar would show at the top saying "So and so is also viewing this record". I've seen the simultaneous update aler...
Hi,I am learning Servicenow scripting through youtube but unable to choose best one and which are not in order. And also i am wasting time for searching only. So can anyone suggest the best way.
Hello,I am working with a custom scoped app in ServiceNow and need to add custom values to a choice field (priority_level) during the app installation process. I’ve written a fix script to do this, but the values are not being inserted into the choic...
Hi Community, I have requirement to auto populate the short description based off category and sub-category (service catalog). Based on category i'm populating sub-category using on change client script. Here the requirement is based on category and ...
