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Sudden MID Server Connectivity Failure

Our MID server suddenly fails to connect to the instance every now and then. We are looking at understanding what is causing this issue and try to optimise it from our end. I am unable to understand what might have gone wrong as the below log shows a...

Daisy3 by Tera Guru
  • 2571 Views
  • 3 replies
  • 0 helpfuls

Resolved! Wizard Setps in Catalog Builder

Hi colleagues,I have a couple of questions regarding Catalog Builder:1. Is it possible to have new Wizard Steps applies just in specific Catalog Item Templates? I would like to avoid to have a new Wizard Step for all templates.2. Once I have the Wiza...

Dennis17 by Tera Guru
  • 1567 Views
  • 5 replies
  • 2 helpfuls

MidServer selection data stream

Hi I need to create a Data Stream in the Workflow Studio that runs from a specific MidServer.You need to provide a data p-i-l-l picker for it but...There is no connection alias available for it and i can't create an extra step to perform a "Look Up R...

KoenHaemels by Tera Contributor
  • 597 Views
  • 2 replies
  • 0 helpfuls

ServiceNow Integration with Saviynt IGA

Hi Team, We are currently Integrating ServiceNow with Saviynt IGA platform, we are looking to manager user creation/updation/deletion, and Role Addition/Removal in ServiceNow from Saviynt, We are going to use REST APIs to execute our usecase on the t...

n1kh1l by Kilo Contributor
  • 1236 Views
  • 1 replies
  • 0 helpfuls

Resolved! Append Employee Hire Date

Hi Team,I need to append employee Hire date to Journey table title field. I need to do this for 1500 plus users.That is like: Digital Onboarding - NETHERLANDS CornMine AMP Last name - 2024-02-14 I wrote fix script to pass the employee ids from journe...

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preethigovi by Tera Contributor
  • 1083 Views
  • 5 replies
  • 3 helpfuls

How to trigger Group Approval from Record Producer

I have a requirement where customers can raise request to get some issue fix. for that I have created a  a record producer on sn_customerservice_case (i.e. case table). Here my problem is when cost of repair is less than $500 no approval is required ...

ashu1612 by Tera Contributor
  • 394 Views
  • 1 replies
  • 0 helpfuls