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Forum Posts

Resolved! Lock down table records based on Groups

Hi Community, I have a particular use case where we have many different teams working in service now but each team should only see, tasks, Changes, Problems , incidents etc for their particular assignment group. what is the best way to implement thes...

AnthonyMull by Tera Contributor
  • 2566 Views
  • 2 replies
  • 3 helpfuls

It is not possible to get an OAuth Token

I just get the response: {"error_description":"access_denied","error":"server_error"} Here's my view in Application Registries:  As you can see I have a client-id and client-secret set here. Now:$ curl -XPOST "https://$INSTANCE/oauth_token.do" \ -H...

Screenshot 2025-01-10 at 4.29.06 PM.png

UI Builder Remove Side Navigation

I want to remove the Side Navigation in the Asset Workspace UI Builder and want to place those menu's on the top header instead like it is in CMDB Workspace. Can you help me where to configure? 

Screenshot 2025-01-10 145836.png Kri_1-1736521005044.png
Kri by Kilo Sage
  • 1889 Views
  • 8 replies
  • 0 helpfuls

Create a record in MRVS automatically

Hi team,We have a requirement wherein a record must be created by swapping the values in MRVS.Whenever Swap is selected, another record must be created in MRVS with values swapped. So, after clicking on Add, there must be 2 records as follows-Record ...

virajsapte99_0-1736599337403.png
virajsapte99 by Tera Contributor
  • 1318 Views
  • 3 replies
  • 0 helpfuls

How do I see if someone is viewing a record?

I want to know if someone is viewing a record I open. So if one tech has an incident open, and I go into the same incident, a information bar would show at the top saying "So and so is also viewing this record". I've seen the simultaneous update aler...

mduluk by Giga Expert
  • 5483 Views
  • 3 replies
  • 1 helpfuls

Resolved! require proper document or youtube channel

Hi,I am learning Servicenow scripting through youtube but unable to choose best one and which are not in order. And also i am wasting time for searching only. So can anyone suggest the best way.

RameshreddyE by Tera Contributor
  • 6580 Views
  • 6 replies
  • 6 helpfuls

Auto populate short description based off category and subcategory

Hi Community, I have requirement to auto populate the short description based off category and sub-category (service catalog). Based on category i'm populating sub-category using on change client script. Here the requirement is based on category and ...

Community Alums by Community Alums  
  • 3335 Views
  • 5 replies
  • 1 helpfuls