Hi everyone, The number of knowledge articles usually starts with KB.Is there any way to change it into customized word？ For example，if the article is from [My] knowledge base, the number of it will be KBM+string of numbers.If the article is from [Gr...
Hi all i have a requirement to create a scheduled job followed by Notification email script to ,email to the each manager which contains pending incident and Change request counts of his respective team members. I created that part and that is worki...
Hi All, I can see within a Maintenance Schedule Entry record, when you change the values of various fields, a field message appears underneath the 'Repeats' field - Doing some research, this seems to be a UI formatter and you cannot access/view the...
Hi All,i will try to make the question correctly as this was explained to me.We have a team using elastic and they want to create incidents in servicenow.The integration works fine in general except for the content in the description field.They would...
Hi everyone,I am currently facing problem with cloud catalog item password field. We can deploy from Azure portal but when we do that from ServiceNow service catalog there is problem with passwords containing $. Does anyone know what could be the iss...
Hi Team, I have a requirement. I want to display an HTML field as pop up based on onChange catalog client script where onchange based on a reference field. The code has to be portal specific. Not sure how to achieve this. The HTML field value, say l...
Hi, I want count of closed abandoned state of chats to show in dashboards. with a drop-down option daily, weekly, monthly. I`ve attached image below for referenceThanks,ram
In ATF while opening the ServicePortal page I'm getting the below errorFAILURE: g_form is not defined. A valid form must have g_form defined
Hi All, what ATF step to set variable values for "Business Justification" free text field after 'order a catalog item' this is blocking the next step like checkout button got struck here ! need to cross this pop-up window so that request gets created...
The agent is not receiving any chat requests, even though they are marked as available. The OOB service channel, queues, assignment rules, and chat queues are all configured correctly in the instance. However, in the virtual agent, the "contact live ...
How to Hide "Add" button in affected CIs on change request in service operation workspace, (Except New and assess) all other state the ADD button should be hidden
Hi Team,Am try to copy the values from one list field to another list field. one list field is referencing to sys_user table and another list field referencing to custom table. The sys_user table and custom table having same records but different sys...
Hi Team,I am creating POC where I need to find basic details about E-bonding Integration ServiceNow.Please suggest
HiTeam,I need to read "sysparm_stack"from the URL "u_demo_view.do?sys_id=-1&sysparm_stack=abc"and hide the filed using Client script.How we can Achieve this ?