Hello, I love the announcement widget. However, if there aren't any announcements marked as Widget I don't want the widget to show at all. I have cloned the OOTB announcment widget. I have added the Option Schema {"name":"always_show","section":"Be.....
Hello, I love the announcement widget. However, if there aren't any announcements marked as Widget I don't want the widget to show at all. I have cloned the OOTB announcment widget. I have added the Option Schema {"name":"always_show","section":"Be...
Can we send an email from the same instance mailbox to the same instance in servicenow ? I have read somewhere that it detects looping and puts that mail in ignore status . Is there any way to alter this ? so that I can send mail to same instance .
Hi All, I have a requirement to populate field values from incident to incident task, In Incident form i am having (business_service=abc, service_offering=wer, cmdb_ci=cde, short_description=test)these fields i want to populate on incident task whil...
Hi All,We recently upgraded our instance to Xanadu. After the upgrade, we noticed that a new search functionality has been added to Virtual Agent topics when selecting records. However, we found that this functionality is causing some confusion for u...
Hello, We have four domains (A, B, C, D).I have created two fields in Domain A, but they are currently visible in the List View for Domains B, C, and D, which should not happen. I need these fields to be visible only in Domain A and hidden from the ...
Hi all, I currently have a few screens set up in Agent app for a custom table we are using, and on one of the screens I want to make an action to add the logged in user to a list field, however am having no luck being able to add any code into the ac...
I was trying to fire event from flow designer and the email should be sent to all the approvers(approved/no longer required)I have configured as below, but I was not getting the approvers sys_id in parm1 while firing the event. Error:
Hello,I am having requirement, there is a field called 'portfolio' on business unit table, (referenced to pm_portfolio table).there is field called 'business unit' referenced to (business unit table on project tablue). the requirement is, when portfo...
I need to be able to link Agile methodologies to current projects. For instance, I have a project that includes creating an application within ServiceNow. The team uses the agile methodology for all of its s/w development. If I want to utilize the Ag...
ドメイン分離モデルにおいて、Globalドメインで登録されたレコードは下位ドメインからもアクセス可能ですが、ドメインAのユーザーがシステムインポートセットでデータのロードを行った際、登録された添付ファイルがsys_attachmentテーブルにGlobalドメインでレコード作成されます。ドメインBのユーザーには参照されたくない添付ファイルも存在するため、sys_attachmentテーブル内のドメインを制御したいのですが、何か方法はありますでしょうか。 sys_attachmentテーブル内でド...
Recently I was trying to copy attachment from record producer to a target table and from there copying into a data source for processing it. This failed as the attachment was getting appended with zz_yy etc. To resolve this I looked at multiple comm...
I'm currently trying to understand the logic behind creating and updating Time Cards from Time Worked entries.I created a Project Task and added a few Time Worked entries for several days of the same week. What happened: Yes, a Time Card got created....
Hello All,I have been working on this user criteria defined for some type of policies...but it's not working anymore.I figured out there is an acl defined on kb_knowledge table granting access for admin users...I kinda wanted to restrict this access...
Even to get refresh token / access token we are depends on credentials then how come its more secure? I heard Oauth more of authorization rather than authentication and restricts if user is not authorised to do it? But once refresh token generated au...
