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Resolved! auto populate incident field on incident task table

Hi All, I have a requirement to populate field values from incident to incident task, In Incident form i am having (business_service=abc,  service_offering=wer, cmdb_ci=cde, short_description=test)these fields i want to populate on incident task whil...

pvv1045330 by Tera Contributor
  • 3186 Views
  • 9 replies
  • 1 helpfuls

Resolved! Making a UI action in Agent app using Mobile app Builder

Hi all, I currently have a few screens set up in Agent app for a custom table we are using, and on one of the screens I want to make an action to add the logged in user to a list field, however am having no luck being able to add any code into the ac...

Screenshot 2024-11-21 123022.png
AhmadE by Tera Guru
  • 1263 Views
  • 1 replies
  • 0 helpfuls

How to Attach Epics/Agile data to Projects/Portfolios

I need to be able to link Agile methodologies to current projects. For instance, I have a project that includes creating an application within ServiceNow. The team uses the agile methodology for all of its s/w development. If I want to utilize the Ag...

dkvasak by Mega Expert
  • 4022 Views
  • 3 replies
  • 1 helpfuls

[システムインポートセット]>[データのロード]で登録するファイルのドメインを指定したい

ドメイン分離モデルにおいて、Globalドメインで登録されたレコードは下位ドメインからもアクセス可能ですが、ドメインAのユーザーがシステムインポートセットでデータのロードを行った際、登録された添付ファイルがsys_attachmentテーブルにGlobalドメインでレコード作成されます。ドメインBのユーザーには参照されたくない添付ファイルも存在するため、sys_attachmentテーブル内のドメインを制御したいのですが、何か方法はありますでしょうか。 sys_attachmentテーブル内でド...

How are Time Cards updated from Time Worked entries

I'm currently trying to understand the logic behind creating and updating Time Cards from Time Worked entries.I created a Project Task and added a few Time Worked entries for several days of the same week. What happened: Yes, a Time Card got created....

ACL overriding user criteria for knowledge base

Hello All,I have been working on this user criteria defined for some type of policies...but it's not working anymore.I figured out there is an acl defined on kb_knowledge table granting access for admin users...I kinda wanted to restrict this access...

Utkarsha by Tera Contributor
  • 1247 Views
  • 1 replies
  • 1 helpfuls