How to choose table for slush bucket type questionnaire for Playbook in Workflow Studio
I tried to configure the questionnaire but cannot find where to choose the table for slush bucket. Below is photo for reference.
Forum Posts
Based on Variable value Need to show/hide variables in Variable set(MRVS)
Hi all, I have created select box variable name Application Type with choice new, update and delete and also i have created MRVS with 4 variables.Based on the Application type i need to show variables in the Multi-row variable set
Saving Connection Credentials for ServiceNow Tickets Connector in Copilot Studio
Hi everyone,I've created an agent in Copilot Studio and I'm using the ServiceNow Tickets Connector to fetch data from the Incident table in ServiceNow. However, when I deploy this agent to another system, it asks for connection credentials again.Is t...
Issue Accessing "Additional Comments" Field in ServiceNow Incident Table via Copilot Studio
Hi everyone,I'm encountering an issue while trying to access the "Additional Comments" field from the ServiceNow Incident table. This field is a Journal Input type in ServiceNow.Here's the setup:I created an agent in Copilot Studio.I'm using the "Ser...
How to set-up Approval widget for PMs
help me with the steps to set-up Approval widget on the landing page for PMs.
Check,ing if current user is the Assigned to user
I have written a simple Business Rule on the Incident table to practice on my PDI:(function executeRule(current, previous /*null when async*/) { // Add your code here let assignedTo= current.assigned_to; let currentUser = gs.getUser().getID...
Adding button in widget to change state
in the "Ticket Conversations" widget in portal I need to add a button name "Change state". It should change case state to 11.I have created a UI action "Change state" which will change the state.I need to call it in widget "Ticket Conversations".Upda...
Business Rule to update Affected CI related list of a change request submitted via record producer
We created a record producer for change requests. We need to tag multiple CI and the way we determined for this is using the Affected CI related list. However we can't populate it by mapping a list collector as such we were advised to use a business ...
Resolved! How to add sub-pages to workspace component in UI Builder
I am looking for a way to add components to a main page that includes subpages same as below. There are a few subpages existing in OTB Service Operation workspace but I can not figure out how to add a new one.
ATF test step Open a Catalog Item (SP) not showing any records
I'm trying to create an ATF test to test an incident form on service portal, but the step "Open a Catalog Item (SP)" is not showing any records? Any idea why?I have com.glide.automated_testing_impl.service_catalog_portal plugin installed.
Resolved! Interview Questions asked recently.
Scenario:- In Service Portal, there is one field named quantity having values: [1, 2, 3, 4, 5]. Based on the quantity, the color will change and this should be done only using one class?
Resolved! BR not running for integrations
hi all, i trust this msg finds you all well.i created a BR on before, on insert and update when impact changes or urgency changes.What it does is sets the XXXXX custom field to a specific value based on the priority, impact and urgency selections.It ...
Resolved! Servicenow portal widget customization
I want to create a widget which will show me the tiles of active incident and closed incident ,i saw post in community that create tab with the same functioanlity but my frontend is different i am not able to call the widget from the html part My ht...
Resolved! why end flow is inactive?
i'm trying to create a simple flow , create catalog task and then close ritm , but end flow showing inactive. am i missing anything?
