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Resolved! Attaching articles to catalog task

Hi,I want to attach knowledge articles using Attach Knowledge formatter on the Catalog task form. This catalog task is created by a Scheduled Job.How can I achieve this? Thanks in advance.

Rahul134 by Mega Expert
  • 1375 Views
  • 7 replies
  • 0 helpfuls

Make reference field as choice list

Hi,I have created a new table in order to get this referred in my incident table. My intention was make this reference field as a choice list. So i have selected my choice list specification as "Dropdown with None". However this does work for few rec...

Access vars in email body, send email flow designer

Hi community can someone help me understand how to access variables from the toggel script window on Send email action, within the email body. Please see attached screen shot, I would like syntax to access that variable. Cheers

AnthonyMull by Tera Contributor
  • 841 Views
  • 2 replies
  • 2 helpfuls

Resolved! Users visiblilty in group post code elevation

Hi , I have created a new group in DEV instance with few users added and when I pushed my update set to QA ,I see only group with group email in QA and don't see any users list added, User data will not be captured in updated set? Does this need to b...

Can everybody login to their PDI? (Nov. 14, 2024)

Hi, I'm not able to open my PDI today. I can login to servicenow but when I try to open my Developer Instance, I keep getting below. I released my instance and requested a new instance but still the same message. Wondering if this is happening to me ...

HitoshiOzawa_0-1731568848031.png

UI view to filter a field

I've been trying to get a solution to filter the impacted location field on the location table to not show the empty values. I wanted to create a UI view but i don't see an option on how to filter the field. Is this a correct solution? confused on ho...

Recurring outages cannot be displayed

Hello everybody,I need a solution to map recurring maintenance windows of the CI on the outage table. Meybe has somebody a good idea. Use Case: Server xy is shut down every day at 18:00 and started up at 08:00. Current procedure: 1. open outage table...

Lili12 by Tera Contributor
  • 565 Views
  • 1 replies
  • 0 helpfuls