Hi All, I want to run an activity in ServiceNow workflow once time mentioned by the requester in the ticket in variable (Time and Date to remove access) is passed.Which activity i have to use and how to compare that time with current time. Please gui...
Every month DevOps and QA team will run performance test. VMs will be restarted when performance test runs. Before DevOps team start the test from DevOps workspace it should send notification to ServiceNow through integration to create a standard cha...
When the FSM Agent closes the state of work order task to "close incomplete", the related reason code is not being updated in the platform Work Order Task. How can I solve this issue?
Requirement - on contact table I have org id and sub org id fields which is coming from account table so the requirement is if user is part of multiple companies then user name should appear multiple times. I have created database view and created tw...
Hi guys, I am writing a script to export CSV files based on the query condition. I have successfully exported the CSV file in the script background by attaching it to a specific record of the consumable table. Now I want to use UI action to create a ...
Hi All, I want to add the latest 3 work notes from the project task table to an email. I understand I cannot do this directly, so I created an email script: (function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template, /* Op...
For ServieNow consultants working on the CMDB / CSDM area , having some IT infrastructure knowledge can help to debug CMDB issues .From time to time, a computer may need to be reimaged , this means that the computer will be redeployed as if it was a ...
With a multi-source CMDB , data can be imported through different ways , ServiceNow provides many tools and capabilities to import data .IRE (Identification and Reconciliation engine ) is the ServiceNow capability that can perform identification and ...
I want my UI action script to run in background.hey, I want to check record from list and then use the ui action to approver them (time cards)the problem that im having that when I check couple of time cards and use the ui action it well take for eve...
I created one widget by using performance analytics to show created and resolved incidents, for that i used 2 OOTB indicators('Number of new incidents' and 'Number of resolved incidents') but I am not able to get the total count of records. I want to...
Hello Everyone,In our development instance, CIs are being imported from the XYZ data source via integration.I have already configured the identification rule based on the "Name" attribute.However, I am noticing many CIs with the same name. Could anyo...
Hello All, I'm trying to add 2 variables name and there values on New custom related list on the incident form. Can you please suggest something to achieve this. I created the Relationship as below:Applies to table: incidentQueries from table: ar_sc...
Hi Community,I have a glide list type field and I want to copy display value of that field to another field of string type. I created a before- insert/update Business rule for the same with below code: current.field1=current.field2.getDisplayValue();...
Hello All,I'm working on Microsoft Entra ID integration. Whenever new group is created in Entra, I see the group appear in the ServiceNow group list . Pull in group membership as well .I'm able to create groups from Entra to SNOW intance using spokes...
Hi All, Can we run a scheduled import from flow, if yes kindly help me on achieving it. Thanks,Jaydee