If i deleted one user and after provisioning it automatically create it again

Remove Hyperlink from Calendar Report

Good Afternoon,I am attempting to remove hyperlinks from a specific change calendar report so that when clicking on a report item it does not take users to the change record. We plan to have this report listed on our Employee Center and end users wil...

for interaction in the template section the interaction resolution codes is not showing

for interaction in the template section the interaction resolution codes is not showing and the resolution code is the reference field for interaction resolution code field.  

Change Task cannot be assigned to the same person as the previous Catalog Task.

What do i wrong? I made a business rule for a change so thats not posible the same user do both task.  (function executeRule(current, previous /*null when async*/) {var tsk = new GlideRecord('change_task');tsk.addQuery('Parent', '==', current.Parent)...

Report not working with function field datediff

Hello guys i have an issue on a report: it says i dont have acces even if i am admin (and i checked the ACL, i have all right to report_view on the incident table)the thing is i ONLY have this error WHEN i use the functionfield datediff(opened, resol...

Date & time value will automatically set based on in one variable based on other variable

Hi Community, Requirement:  Once we select a value for "When is this needed" (Date & Time variable), the "When can the snapshot be deleted" (Date & Time variable) will automatically be set to 72 hours after the selected date and time  For example, if...

Azure SSO integration staging table

Hello, recently I made the integration between ServiceNow and Azure AD (Entra ID) in order to receive groups and users and enable SSO. So I my question is , is there a staging table for this integration? I found this one:but even when I make it inAct...

Location of scripts in Jelly g:requires tag?

Where are the scripts and css files referenced in g:requires tags stored? Is there a way to view and modify those files, or add new files and reference them in the same manner? From the UI page $create_scheduled_import:    <g:requires name="scripts/l...

g_form.getValue not working in native view but working on Agent workspace

We have two Onchange client script:1. Onchange of state : to get value of a field, and based on value take decision to clear field value or not, this is where we are using g_form.getValue but this is not working in native view but working on Agent wo...

An unfamiliar Record in the Update Set

Hi there, I would like to ask about an unfamiliar Record in the Update Set.By what action is this record created?Is it OK that I DELETE this Record? The details are as follows.・Type: Choice list    (Ｉdidn’t create Choice list manually.)・Target name: ...

Hi All, In service portal after uploading an image i want to preview the image which i uploaded

Hi All, In service portal after uploading an image after clicking on a button i want to preview the image which i uploaded in the portal itself. How to achieve this help me here.?

How to get approver name in the servicenow chatbot

How to get approver name of the requested item in the servicenow chatbot 

Test Management 2.0: Update Test Results using API

I am trying to update the Test Results in Test Execution Assignment section using API end point, but no luck.I was able to create individual Test Results using API, but when i try to update the Test Results for Test Execution Assignments there is no ...

"How to Add a Custom Dashboard to the ServiceNow Mobile Application?"

Hi everyone,I’m working on a project where I need to display a custom dashboard in the ServiceNow mobile app. I know that ServiceNow provides certain out-of-the-box mobile views, but I’m unsure how to make a custom dashboard accessible from the mobil...