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Upload and parse an excel file in workspaces

I have a requirement where the users can take an excel template and upload it to the RFC form. This would then parse the file and add the devices to the affected CI's. We need to do this in the Service Operations Workspace. Currently we do have the s...

Sending separate notification for one user from the group

Hi, ServiceNow sending separate notification for one user from the group EX: if group having 10 members. Incident ticket is assigned to that group an notification sending stats ticket is assigned to your group recipients should be 9 members. same not...

krishna761 by Tera Contributor
  • 583 Views
  • 4 replies
  • 0 helpfuls

EAM enterprise asset management

Hi, When importing assets on the EAM workspace in admin center - bulk imports. I would like to add a custom field on the template thats needed to be downloaded and filled to import the assets. Is there away this can be done? i tried searching for the...

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MFA auto display TOTP(MS Authenticator)

Hi, When using ServiceNow's MFA configuration with Microsoft Authenticator, is it possible to automatically display the user's TOTP during login? We are looking to make the steps to access the user temp code to be as simple as possible. Any help woul...

File attachment

Hello Team,I have a file attachment variable on my record producer. When the user uploads their file through the record producer form, how do i get the file automatically go to the folder? Is there a scrip to write from the file attachment variable t...

SnowDevOps by Giga Guru
  • 459 Views
  • 4 replies
  • 0 helpfuls

Resolved! Email Nofication triggered from flow designer

Hello,I am trying to create a notification that will be triggered from a flow.  The approvals on the flows are being pulled from the request access applications table.  I want to use the same notification on a lot of flows.  How do I get the Approver...

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Add hyperlink to record on email

Hello, I am task to create an email template that will have a hyperlink connected to the specific record in question in the description so that whoever selects the hyperlink it will take them to that record in SN. Can someone walk me through what wou...

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BenjaminY by Tera Contributor
  • 328 Views
  • 1 replies
  • 0 helpfuls