Hello All, Thanks for looking into my query, we have a requirement to translate notifications , for which we are using dynamic translation, but the email body with the email notification script is not getting translated . please help how we can embed...
Hopefully someone could help me. I need to autogenerate a story and release for approved UTILs. Also ensure the release is auto connected to the change.In workflow I know that I need to go the core tab and go down the menu to task and click on create...
Hi all, I have a catalog item request with few variables like 'security zone' and 'data center'. Then I have also a MRVS that has a variable 'the_mountpoint', and I want this variable to be populated with values from those 2 fields, however it seems...
Hello, I've recently been watching and learning decision tables to find a way to reduce repetitive actions within flows. Our use-case is to use them to remove the need for multiple if statements which we used for task, ritm and request closure logic,...
Hi . i have a requirement .to create a UI action - "Monitoring" in problem tablewhen click on the button , it should check if at least one child task(action table) related to problem record exists.if not exists, it should throw an error message - "...
Hi Community! I have a form in our Service Portal that has a Multi-Row Variable set. This particular set is a list of users that gets pre-populated and then users can be added or removed. We've just hit an issue where the "Add" button gets disabled a...
We have a requirement to integrate ServiceNow with TOPdesk ITSM tool using REST APIs (ebonding integration). Hence, we need to know about the feasibility on this integration from ServiceNow end and also any challenges, roadblocks for the same at Serv...
I'm trying to use custom fonts (font icons) in Service Portal on a public page, but with no success. There is a great post with multiple options on how to add custom fonts (Using Custom Fonts In Service Portal) and Options #3 works perfect for logged...
I want to send email every friday to one user for one of the report for that i want to create schedule job may i know how to do that??
Hi People, I have a requirement where I want the user to first move the Task to WIP so the task SLA is properly attached. But the user is directly trying to mark the Task as "Closed Complete" directly from "Open" due to which SLA is not attached and...
Hi,I've the following script that allows not to select any past dates. But I would like to modify this to select the current date and any future dates. Please advise. Thanks ! function onChange(control, oldValue, newValue, isLoading, isTemplate) { ...
I want to freeze the dates of US Holidays (Thanks giving day, Christmas) for the CAB workbench. How to create these schedule in ServiceNow. Any help would be appreciated.
Hello All,I'm hoping someone out there can assist me with this task. The field in question is "Description" and what I currently have is in the image below. What I'm looking to do is script this part within the Catalog Task itself because there may ...
My current requirement is to create a UI Action that queries a table and attaches the results to a form as an .xlsx attachment. I've seen a few suggestions on the forum for creating a spreadsheet from a query, but I couldn't find any questions about ...
We are planning to do the AD automation for the below accounts. Please let me know best practices which ServiceNow will follow for the AD account creation(Shared Mailbox,Security Groups,Service Accounts,Admin Accounts) for the below accounts from the...
