Best practice ' Never assign a default update set as an update set' True/False ?
This is a recent question in my System Admin certification exam. Can anyone advise please ?
Forum Posts
Resolved! Hello, is there a better way to override parent's table field specific ACLs other than creating child table's field specific ACLs?
Hello, is there a better way to override parent's table field specific ACLs other than creating child table's field specific ACLs? Already read tons of docs and can't find any other solution. As ACL processing order is as following: https://docs.ser...
Resolved! Unable to Request Personal Developer Instance as Required by SNAF Additional Practice
Stuck, unable to request a Personal Development Instance (PDI) required for Service Now Adminstration Additional Practice.Instructions say:From the Developer site, select Sign In. You will be prompted to sign in with your ServiceNow ID. Enter your Se...
Resolved! How to block a specific group from receiving SLA Notifications.
Hi ServiceNow Community, Hoping someone can guide me on how to get this accomplish and what are the steps to do it.I'm fairly new to ServiceNow, so please assist and guide me if you can. Thanks,Rudy
Send multiple attachments through flow designer
Hello, I am working on Jira integrations and have a requirement to send multiple attachments in Jira when attached on a ticket in Servicenow. As of now, its able to extract all the required attachments to send through Look Up Records but sends only 1...
Resolved! Unhandled exception in GlideAjax Cannot read properties of null (reading 'callCity')
Hi,I am creating script Include and I am facing this issue. Kindly help. GlideAJAX function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } var ga = new GlideAjax('locationDetailsClass');...
Resolved! GRC Business Users as assignment group
I am trying to use the out-of-box GRC Business Users group as an assignment group on GRC Issue (IPT) records. The group is active, unhidden, has a manager, role and users. No luck! Every group is in the assignment group lookup except this one. An...
Parallel Group Approvals
Hi everyone, I have a catalog item in that I need to send parallel approvals to groups selected by the user on the form.If two groups are selected group 1 and group 2, approval will be sent to both the groups together.And if One member of the group1 ...
SC Catalog Item widget submission question
Our team cloned the ootb SC Catalog Item widget and is wondering how this widget actually submits the record producer. We see the client script for triggerOnSubmit, but don't see how this onClick function actually submits the record producer. $sco...
SSO Mobile Service Portal Log Out Error
When an external user is logged in our service portal via SSO and attempts to log out, the attempt is successful. However, if the service portal is in mobile view, upon logout, the user is direct to /not_allowed.do. What could be the issue between l...
Resolved! Check duplicate user records
I have created a Schedule job which generates 1000 records under a custom table user table(which I created). It basically stores selective information(columns) of users from sys_user table. The custom table has fields like UID, Name, active, email an...
"Status report" UI action on the Project form is not working for old Project records?
Hi All,"Status report" UI action on the Project form is not working for old Project records.When we click on it will go to the different project instead of current project recordCan anyone facing the sane issue
Not able to see data on the filed
Hi All, I am facing one issue in form I am not able to see data in the form level in filed which is coming through ui page but I am able to see data in the list level in the filed.. these fields are in the particular view only.
Calling script include from record producer script.
Any help is appreciated. I am trying to call a script include from a record producer. The record producer scrip stops at 'var ga = new GlideAjax('IncidentAssignmentGroup');' it does not call the script include. Any thoughts? Thanks. Record Producer S...
Comparison of Roles
Hi EveryoneUsing the following code I am capturing the sys_id of the logged in user in an array.var gr11 = new GlideRecord('sys_user_role'); gr11.addQuery('name', gs.getUser().getRoles()); gr11.query(); gr11; var qry2; var objArray2 = []; ...
