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Hi Team,I have a requirement like below:  We have two variables,       a. start date & time       b. end date & timeWhen we select start date & time the same time it's showing in the end date & time variable. But we need the end time should be greate...

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Jyothi76 by Tera Contributor
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  • 1 replies
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Help with email script

Can anyone tell me why my email script is not allowing different open_by users to not be copied recipients on my notification? I believe it has to do with "if (current.opened_by && current.requested_for && current.opened_by != current.requested_for) ...

Resolved! Unwanted Automation... a Business Rule?

Fairly new to the platform, not 100% on the terminology.We have some automation that's causing problems and I'm not sure where it's coming from. When a Property Manager transfers an Asset to another Property Manager, the Asset is put into an "In Tran...

jameseverso by Tera Contributor
  • 426 Views
  • 4 replies
  • 3 helpfuls

Resolved! UX list created but only showing for admins

Hi, I have created a new UX list for configurable work space but its not showing for non admin users ie itil and customer service agent roles, OOTB list are showing under the UX list categories but not newly created list for non admin users

Lowestoft by Tera Contributor
  • 990 Views
  • 2 replies
  • 4 helpfuls

Need to create a workbench from scratch (similar of CAB)

I want to create a new workbench from scratch (slightly similar to CAB workbench). In that workbench I need to display the calendar and in the calendar I should able to see the my records..Please guide me with some suggestions. ThanksUtsav

Community Alums by Community Alums  
  • 156 Views
  • 1 replies
  • 0 helpfuls