what is dictionary override
what is dictionary override
Forum Posts
Syntax error on CMDB Data Manager policy
I have requirement to create CMDB Data Manager Archive/Delete/Retired Policy. after creating the policies when i have opened data filter, it is showing an error "Syntax Error or Access Rule Violation detected by database ((conn=2117821) You have an e...
Concurrent Import Scheduled Data Import
Hello Experts,I have created Scheduled Data Import with concurrent import functionality, but it is not working can anyone please guide me as to why it's not working? I have attached a screenshot of my data source, scheduled data import, and transform...
ER collaborator
Employee relations cases currently have security on the collaborators fields that allows only users with the sn_hr_er.case_writer role to be added as collaborators. Where can I find and edit this rule so that other individuals can also be added as c...
Instance is Unavailable - MOST URGENT
Hi,I am getting the following error- "Service Interruption: This instance is unavailable" when I try to login in to my instance Service Interruption: This instance is unavailable. My instance id is https://dev243481.service-now.com/
Service Interruption: This instance is unavailable
HI All, My PDI is under maintenance window, can anyone have idea how much time it will take?I am also unable to get help from now support. Attaching screenshots.please help!
Resolved! A field which captures external email address
Hello,we have a inbound action through which incidents will be created. I have a request to capture external email address in a field. Basically, i have to create a field which will capture the external email address. Could anyone help me through thi...
Hide a variable from order guide
"A quick tip? "Recently I landed up into the situation where I need to display the variables when catalog items are used standalone not with order guides.Let's suppose if you have variable set used in many catalog items along with order guide and you...
Insert 10 incidents from Incident table in an array
Hi All, How to Insert 10 incidents from Incident table in an array. Thanks in advance,Vinuth
Reference qualifier for lookup select box in servicenow
Hello Experts, I have two lookup select box fields in Catalog Item. First one is Country and another one is State. So when I select a country in Country field, then only states of that country should populate in State field using 'cmn_location' table...
Need help in testing a scenario using ATF
Hi - I am unable to test below scenario using ATF. Can someone please help? Scenario - Once an email is received in Servicenow, a ticket is created and body of the email is pasted in the description of the ticket. There is a number in the description...
Error when searchin with developer instance: sysparm_search_sources must contain at least one sys_id
I've been using a SNOW dev instance for the last couple of months for demo purposes. The last few weeks I am unable to search for any tickets. Whatever I type into the search bar, I get the following error message: Bad Request (400) sysparm_search_s...
ServiceNow Jira Integration
Hello Community,In software development, it's important to have an agile methodology for smooth development process. Atlassian Jira is one of the powerful tools to help to manage the issues, projects epics etc.But wait! Let's combine the power of Ser...
Resolved! When incident record is opened, caller Id’s email should visible in the top of the form
Hi Community, When incident record is opened, caller Id’s email should visible in the top of the form. How to achieve it Thanks,Prakhar
How can we add or highlight the caller value when VIP is selected same as in the fulfiller incident
How can we add or highlight the caller value when VIP is selected same as in the fulfiller incident form?
