I am trying to use a subflow within a business rule to incorporate 3days waiting time after submitting an incident. Is there anyone who can help with this please see attached screenshots of existing code. Where am I going wrong and how can i implemen...
Hi,Please let us know how to add Approve/Reject button on change form .These buttons should same like buttons on Approval form that is the buttons should be visible only when the approver logins into the ServiceNow. These buttons should not be visi...
Instance name: https://dev216506.service-now.com
Hello community, There is a custom action created in flow designer. Now I wanted to know which all flows are using the custom action we created Ex: let's take custom action name "XYX" , now I wanted to know which all flows or subflows are using the ...
Hi, We are facing an issue in finding an HR profile in the system when we are trying to filter at the list level, we are unable to view it. However we are able to fetch the record using scripts which we are wondered. Can anyone please help in finding...
I have a ServiceNow calculated field (type: Duration) which has a function definition. The function definition I've given is: "glidefunction:datediff(closed_at, sys_created_on)"This calculates the time difference between when a ticket was closed and ...
I followed the advice of doing a lookup on the list collector using Sys Id is one of but it's not using the sys ids. It's using the name of the records. Note this list collector holds records from a custom table and the flow is in global. Perhaps tha...
Hi, How do I edit the List Layout of on Asset Task? I have tried on the native view if I can change it from there but I can only see the Default view. Can you please guide me through? Thank you.
Can anyone share me the list of new features added in ham and sam module as part of Xanadu update along with its advantages and reference link for how to implement it.
Why does code show in a single long line in some screens? An example is the UX Style Colors form where I was editing the menu background colour. How do I get it to show multiple lines so that it's more easily readable and shows the different line num...
How do I populate the RITM Assignment Group from SC Task where Multiple Tasks are triggered? Hi ServiceNow Community Colleagues, My client has a requirement, that the RITM Assignment Group is always populated, upon closure, with the Assignment Group ...
Hi Team,how category and sub-category values flow for CMDB classes (as the type is string, not choice).eg: windows server.how are these values populated if the data load is manual and or via any integration?what are the OOB available values for categ...
Hello experts,Does anyone of you have any idea where does this message come from when update set selected is changed: Is it an addInfomessage?If it isn't, is it possible to make a custom one similar to that one? How?Regards,Rver
Hi all, The change Task should be closed only by Assigned to person and the member of the assignment group even admin should not closed the task. How we can achieve this through acl or Business rule Thanks,
Hello All, ITOM discovery includes secure data center discovery.The Regulations require us to disguise CI data such mac, serial, IP, and host name entering ServiceNow.Can such details be hidden?