Resolved! Discuss button
Hi,I would appreciate help, please.How do I add the discuss button to Incident in service operation workspace Thanks , SHIR
Forum Posts
FIlter "is one of" for EmployeeID in Agent Workspace
Hello All, We have requirement to add filter "is one of" for Employee ID - String type.In Agent Workspace we are trying Please let me know if anyone can provide way to achieve
Resolved! Need to trigger scheduled report (Created in HR scoped application) from Global scope
Hello Community, Can anyone help to trigger the scheduled report created in HR scoped application from Global scope. Any help is appreciated.
Resolved! Cofigure Reference List
Hi All, I was wondering if it is possible to configure the columns for the groups table when I click on 'Assignment Group' on Incident Form.At the moment I see Name, Correlation Id and Description but I would like to change to see other properties. ...
Resolved! Parsing a subject from incoming email into different variables
Good Morning, Can anyone help or point me to a tool OOTB that i can use to separate this subject line into multiple variables on a catalog item? Subject Line = Termination for John Smith, 603677 (2025-01-10) Trying to separate the name into one v...
Resolved! how to calculate date/ time difference of two variables?
Hi All, could you please help me with the following requirement. we have 2 date/ time variables and a single line text variable. we want to calculate the date/ time difference from the two variables and paste the result in single line text filed.
autopopulate date\time field
hey. I have a date\time field called expected_startand another date of duration time type called u_duration_time- I want to populate the u_expected_date field which is a date\time fieldadd u_duration_time to expected_start and populate u_expected_dat...
Assign to field values on visible if logged in user is member of the group
Hi, Assign to field values only visible to logged in user is a member of the selected group. Eg : I'm not a member of that group,then I select assign to field it needs show empty, otherwise if I'm member of the corresponding group then group members ...
Getting org.mozilla.javascript.NativeArray@79343f70 Error
Hi Team,Iam running fix script to get the details of manager from HR profile and set it to journey table.While running iam getting org.mozilla.javascript.NativeArray@79343f70 as log Any suggestion?Fix script:var emplye = [];var empData = new GlideRec...
BR on the sys_email table to create emails received as attachments to RITM.
I created this before-insert Business rule in the 'sys_email' table to add emails received as attachments to RITM. However, debug returns the error message 'org.mozilla.javascript.Evaluator'.Exception: Cannot find the method com.glide.ui.SysAttachmen...
Restrict incident tickets based on the group
Hello, we have created the three groups like Blue green and yellow and my requirement is green group can able to see both yellow group and blue group tickets. 2. Blue group should not see green group tickets but they can see yellow group tickets3. ...
Flow Designer - Submit Catalog Item Request - Unable to set list collector type
I have a catalog variable that is of list collector type that is not letting me assign values (it is showing as read-only.)I should use the flow designer which basically extracts the values from the currently submitted catalog item and use those valu...
How to add a new workspace to 'Workspaces' tab?
Hi all,I create a new workspace by ui builder and I want to add it to a 'Workspaces' tab.Where can I configure it? Thanks.
Resolved! setReadOnly for state not working
Hello Gurus, It might sound silly; however, I'm unable to set state readonly. I need your help. We handle multiple projects and for one specific project, I want to set the state field readonly. By the way, state is inherited from task table(just for ...
Create a related list on SAFe Feature table that shows the predecessor features
Hello! Is there a way to create a a related list on the SAFe Feature table that shows the predecessor features?