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How t exclude manager in notification

Hello,In notification if i select assignment group in who will receive section then i want notification will trigger to group members only not to the manager. How can i achieve this? Thanks in advance

Resolved! How to add new "State" in filter condition

I have a requirement where I need to add a new state in the Evidence Request form.  I figured how to do that by going to the flow formatter and creating a new one, however, once I get to the condition builder, "State" has three options: Draft, Work i...

KinserIsaac by Tera Contributor
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Now Assist

As I am an Agent,when working on an Incident,then I need the option to ask the Now Assist Panel things like this, and it will provide me with meaningful details:"Show me recent tasks for this caller.""Show me similar incidents.""Who's on call?how to ...

How do I edit the Category of a Flow

The Flow table (sys_hub_flow) has a field named Category. But I cannot find any way in the UI to edit the Category of a Flow. How do you edit the Category of a Flow?

GLewis5 by Tera Guru
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