Hi all, I'm new to scripting in ServiceNow and have a requirement that I'm a little stuck on. This is preferred to be done in a business rule. I have a catalog item with a variable called Workday Requisition Number (ritm_supplies_workday_requisition_...
Hi,I written the BR on the Catalog task table, when catalog task state updated based on that RITM State also updated. But RITM got closed when one catalog task closed, it should need to wait till the last catalog task to close and update the RITM Sta...
I can see the relationships between Reports and Dashboards?
Hi Everyone,Just had a question I was hoping to get some guidance on ServiceNow environment.I want to implement a restriction to the other choices in Channel field in incident form except the walk in if the incident is created by a member of particul...
Hi All, When I am saving the RITM form , the customer field has value and it is read only , and when I mark the catalog task complete and it eventually closes the RITM , I get the message "The following mandatory fields are not filled in : Customer"....
While doing the Advance Risk Assessment in Risk Workspace , I want to make the provide comments mandatory for inherent assessment and residual assessment . Please find the screenshot below :Making the comments field mandatory in the native UI doesn't...
Hello,I already have clothe object that has uv mapping , and one fabric-1 texture already set on that object , if I want to change fabric-2 which I want to choose on user interface, should I create another object mesh/asset for fabric-2 or I just nee...
I have a business rule that when a sc_task is created, all the catalog item variable labels and values are copied in text format into the description field of the sc_task - works well.The issue I'm having is that it is copying all variables, I want i...
Hi,I know we can create custom field in ServiceNow tables but want to avoid them,Does anyone know if there is any OOB field where I can define if the VM machine T-Shirt size. Thanks
Hi,I have trouble connecting ServiceNow Capability Map to workflows after categorizing items.How would you communicate the capabilities map to management? These appear to be product suites and products, not capabilities (which normally allude to prod...
In one of Catalog item, I created a single line text variable with Validation Regex as currency. I need if condition if the Variable value >$5000 should go to approval task if no then no approval I created condition like below screenshot and its n...
Hi , we have configured an inbound email action for approval state change (Update Approval Request (New)).we are facing issue in instance field of emails log .it should be the "sysapproval_approver" table but it is coming as "change_request" table. b...
I need to send incident number, short description, and state value as object through event queue but i need to use these values inside the notification body at different places. How can i do?var inc = new GlideRecord("incident");inc.addQuery("number"...
Hello there,I am trying to debug fields and for that I need to check field watcher but I am not able to see the option anywhere. previously it was showing on right click of any of the fields. Could you please anyone can guide me to enable that option...
