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Resolved! Autopopulate Product field from demand table to Project table

Hi,I have to auto populate product field value from 'demand' table to product field in 'Project' table.I had configure business rule for that requirement, below are the screenshot.and also it will trigger when I create New project record from 'New' U...

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Community Alums by Community Alums  
  • 1292 Views
  • 7 replies
  • 1 helpfuls

Resolved! Default landing tab for incidents in SOW

When I open an incident in Service Operations Workspace, the incidents opens to the Overview tab. Is there any way I can configure it to open the Details tab instead?

mrosok by Tera Expert
  • 1105 Views
  • 1 replies
  • 1 helpfuls

SOW Landing Page

Hi All, I am facing issues in Service Operation Workspace landing page. Our team has created a new SOW landing page but it is not coming correct in dev, test and prod as it has upgraded to Xanadu version. As i can find it is working correct in Sandbo...

EktaK by Tera Contributor
  • 747 Views
  • 2 replies
  • 0 helpfuls

duplicate section getting created in default view

Hi all, I am facing issue we have made some changes in design form but now it is creating duplicate section like this.we try below steps to resolve it but it is still creating more duplicate - Go in update set where this modifications are captured.Th...

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keshav77 by Tera Expert
  • 881 Views
  • 2 replies
  • 0 helpfuls

How to use Script Debugger for Transform Map

I have a transform map which i wanted to debug using script debugger for better understanding rather than using gs.info() or gs.error() because sometimes it wont show. Can anyone briefly explain how to use SD in transform map.

How to redirect users to Configurable HR agent workspace

Hi everyone,I have deactivated classic agent workspace, but few users have bookmarked it on their personal devices so when they open it via their bookmark it redirects it to a page saying 'The page you are looking for could not be found'.Is there any...

kartikey by Tera Contributor
  • 2009 Views
  • 13 replies
  • 0 helpfuls

Resolved! UI Policy to select specific variable options on closure of sc_task

Hi All, I'm looking to create a System UI Policy, where they have to choose one of 3 from a number of variable options to close the task. For example, there are 10 options within the variable next_steps but they want any one of 3 of them to be select...

Cat by Tera Guru
  • 1683 Views
  • 3 replies
  • 1 helpfuls

Apply formating using script on attachment

Hello,I am generating an attachment of type excel usingGlideSysAttachment().write();I want to add some formatting/formula to it.Can we do it using script so that when user downloads the file, data is displayed based on the formatting ?

Rj27 by Mega Guru
  • 2867 Views
  • 5 replies
  • 1 helpfuls