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Restrict an OAuth Application to use only a specific API

Hi, Is there a way to restrict a specifc OAuth Application to access/use only specifics APIs ? Example: I have a custom OAuth Application registry record called xxxx, and I what I want to achieve is: This OAuth Application token can only be used on r...

Setting Field to Mandatory Based on Record Lifecycle

Hello!  I have a requirement where I have two fields on the Risk form that I want to be mandatory ONLY after the draft stage.So, when a user fills the form out, they aren't required to fill in that specific field when it is just in draft. Once the ri...

KinserIsaac by Tera Contributor
  • 547 Views
  • 1 replies
  • 0 helpfuls

saveAttachment not working in workspace, need alternative

I've created one ui action on list and everything was working fine. I'm calling my data source after uploading attachment. I want to achieve same functionality, I want one ui action button on related list view on incident called - 'upload file'. When...

rohitbhadra by Tera Contributor
  • 930 Views
  • 4 replies
  • 0 helpfuls

Resolved! Priority Setting Best Practice

Our customer wants to know if there is some internal way to "prioritize" a ticket. For example, when Help Desk asks if a problem is for a class in session.  "This happens sometimes when our Librarians are teaching classes or it is a system wide outag...

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dmullinax by Mega Guru
  • 4748 Views
  • 5 replies
  • 0 helpfuls

Filter condition - adding a 'is a' option through script

Hi, On CMDB Data manager, when setting up a new certification policy and defining the condition for the CI Class, it doesn't have the Class 'is a' option. This is useful, so that we can include bunch of classes under 'server' for example. Is there a ...

Chaz_ by Tera Guru
  • 1004 Views
  • 4 replies
  • 1 helpfuls

Resolved! how to retrieve the RITM variables using the Rest API's

Is there any easy way to get the ritm variables along with Ritm fields .please suggest if any body come across . sysparm_display_value=true&sysparm_fields=number,sys_created_by,variables.one,variables.two but this needs manualy to add all the variabl...

rajasekahr by Tera Guru
  • 6625 Views
  • 7 replies
  • 3 helpfuls

SLA's

Hi guys ,  can anyone explain me schedule entires , child schedules , reference by what does that mean and use cases of it its ones of interview questions please do help !!

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tghadage124 by Tera Contributor
  • 451 Views
  • 2 replies
  • 0 helpfuls

Change tab name of a related list

I'm trying to find a way to rename a tab for a related list that we have in a certain application module to make the purpose of the related list clearer.Does anyone have any documentation found on the Wiki where this is possible? Or have a different ...

kungfuu72 by Giga Expert
  • 19762 Views
  • 9 replies
  • 20 helpfuls

Resolved! URGENT PLEASE!! Flow Designer - If Condition issues

Hi Please see all my screenshots below.  to summarise what im trying to do is create a workflow that will automatically assign an SCTask created on the back of a RITM to an assignment group based on the location field selected by the requestor. So fo...

Adil N by Tera Expert
  • 7125 Views
  • 15 replies
  • 4 helpfuls