Hi Everyone, I have created a workflow for catalog item. The ritm should get auto approved and the ritm should get closed,but it is not working as expected. Basically , Ritm should be assigned to particular group , but it should be auto approved and...
Hi, I want to add a hint text/tooltip to a field/column in the list view (NOT inside the form: this I know how to do) thanks, UH
Good morning all,Please can someone advise the best approcah to fulfull above requirement and possible a simple script will suffice.I work in a Security organisation hence the requirement to limit view of personal sensitive information to all includi...
Hello, We're trying to configure Microsoft Teams Graph Spoke in our instance. We've followed the instruction from this link : ChannelMessage.Send,Group.ReadWrite.All**) : https://docs.servicenow.com/bundle/washingtondc-integrate-applications/page/adm...
I am trying to do something that I've seen a lot of posts on and I have not been able to get it to work. I have two variables on a catalog item:u_leave_dateu_return_dateUltimately I'm just trying to check that the leave date is before the return date...
Hi Everyone,For a topic that i have created i wish to set up a custom closing message, for greeting message we can directly create a greeting before calling the script "vaSystem.connectToAgent();" , but for closure message how should it be implemente...
Hi Team on portal after submitting the catalog item we are getting request summary- 1.submitted 2.request number 3. estimated delivery ---on portal customer wants "requested for" as well in that request summary can anyone suggest me how to add reque...
i have a catalog item which contains a variable corporate_access (type: Yes/no) , what im trying to achieve is when the logged in user who is going to request the catalog item is from a corporate region it should show the corporate_access variable bu...
I can able to update the Assignee Value to null, but incident state is not getting updating. Below is the code. var inctkts="numberSTARTSWITHINC^active=true^stateIN2,3,6"; var gr= new GlideRecord('incident'); gr.addQuery('assigned_to', usernam...
Hi,I'm creating an Article Template in sn_compliance_article_template table. The type is HTML. In the HTML field, the values are supplied as follows:${current.name} --- to get the Policy name${current.description} --- to get the Policy description${c...
Hello I want to change the color of the records in the list, is it possible?I have tried going to System UI > Field Styles, but it did not work.
For the admin accounts, we are doing manual login. Is anyone aware on the OOB password reset process. The system should force every account to reset pwd for admin profiles for every periodic interval (ex: 120 days). All this setup should be OOB provi...
If I change any field's value in the record and save it, after saving it if the "Message" field gets a value via the API, it should rollback all the updates I made in the record. Any idea how I can implement such logic?
Hi All, A Simple query i have to create a new related list we have to use relationship module however why i am unable to see the existing related list in this relationship table example in change request table we have approvers,incident casued by ch...
Trying to write a Client Script (onLoad) for a table list view is not working. How can this be done?
| User | Count |
|---|---|
| 90 | |
| 64 | |
| 20 | |
| 18 | |
| 18 |
