Hi there I am having some trouble configuring the export to powerpoint functionality. When I try to pull date from related tables (Risks, Issues, Actions, Decisions, Change Requests) it always comes blank. I am trying to create a table (screenshot b...
I have a data load tat creates an import set. It does not, however run the transform (for various reasons) so I am kicking it off manually. I need to execute the transform via a script include. The API calls do not appear to allow me to select an ...
We recently migrated to the Vancouver release and started noticing something strange with the Calendar widget. For Month view, dates with any data now have dark grey background with descriptions in black. It is not very legible. How we fix it? I a...
If a service catalog variable has "Validation Regex" on it, has anyone figured out how to tell if the field is not passing validation if it has a corresponding "onChange" client script? Of course, I can just repeat the previously used Regex within my...
Good day i am trying to figure out how to search on variables inside of an MRV or list view for catalog items. basically, i have a catalog item that has this mrv and users wants to be able to search on a single-line text item in that MRV, this can b...
The business has a requirement to compare the "count" against the Allocation Quantity field and identify the mismatch. The count is run on alm_hardware and "Allocation" is a reference to a custom table. Is there a way to achieve this through a report...
Hi!Within our instance, we have a field in the SPM module that reflects any text placed within the Portal, more specifically in a Widget.(table in the back-end)(table in the portal) I would like to know how I can allow the same formatting as I have w...
Hello! I'm currently involved in a project where I need to deactivate the "Proceed to Checkout" button specifically within the dropdown menu of the cart button in the ServicePortal header. I want to remove only this button here. Do you know how? Tha...
Hi, I hope you can help, i created new values for the priority, impact and urgency fields now i want to map these valuesin the Priority Data Lookup table and create a priority 0 value. the values don't show. what did i miss? I create these values i ...
I have a need to block all users except users in a group called SEC_EML that have a role associated with them called sec_research. There are only 4 people in the group.What I need:I need to make all of the records in the sc_task table that are assig...
Hi guys, I'm working on adding the checklist template to the incident automatically while the ticket is in the certain category. How do I achieve it with Business Rule? Thank you Regards,Sharon
Can anyone help me on this, for above pic which data type can i select and create to below pic questions
i have a requirement to remove the new button when opening reference fields on the incident form but this is effecting the main tables as well when i select the omit new button for assigned to field is there a way to limit to the record level
i am getting pop up oF client script error when submitting/creating acl ,i am in xanadu patch 1 releaseand client script is on submit :Confirm ACL Execution Plan (OOTB)
I have a business requirement to keep HR requests and incidents from anyone viewing the tickets unless they are a member of the HR group or the person who opened the ticket. I thought I could easily do that with an ACL, but I'm wrong. The requiremen...