Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Script not working for show/hide fields

Hello, this is my script. It is not working to show or hide fields depending on the selection. I have created a UI policy as well for RITM and its not working. Basically an approver comes in and selects "refinement" depending on the choice for refine...

karlab_1-1727456221505.png karlab_2-1727456250133.png karlab_3-1727456360072.png
karlab by Tera Contributor
  • 691 Views
  • 3 replies
  • 0 helpfuls

Resolved! Script not adding work note to incident

Hi, I have a workspace UI action that creates an unsaved incident record from a case. Through a business rule, after manually saving the incident, the case should get populated with a work note saying "incident has been associated with the case", thi...

JordyZ_0-1727451891720.png
JordyZ by Mega Sage
  • 2567 Views
  • 7 replies
  • 4 helpfuls

Show Flow URL does not link to executed flow

 I'm creating changes from a 3rd party vendor using an API call. The 'Show Flow' URL is getting created, but it is not getting related to the flow where the API was executed. Screenshot #1 is the URL created#2 is what opens #3 is the actual execution...

Gsen47 by Tera Contributor
  • 667 Views
  • 1 replies
  • 0 helpfuls

Resolved! UI Builder component visibility based on Incident field

Hi,  I am configuring the Incident Overview Page of Service Operations Workspace according to the following instructions:  I want to edit the visibility of a component based on a field value of the incident such as state (component displays if the in...

Kevin70_0-1674602699215.png
Kevin70 by Tera Contributor
  • 3532 Views
  • 2 replies
  • 3 helpfuls

Email Notification Indents

Right now, I'm manipulating email template layouts in attempt to format the email body with indents. This seems way too complicated vs adding an indent tab like you would in Word on the ruler. Does anyone know of a better way to get 2 columns lined u...

Scope does not have delete access to table alm_stockroom

Hello everyone, I am working on a flow designer flow and I have a delete record action that is supposed to delete a record in the alm_stockroom table, but when it hits that action I get the error "Scope does not have delete access to table alm_stockr...

find_real_file.png
Munna1 by Tera Contributor
  • 2084 Views
  • 3 replies
  • 0 helpfuls

Resolved! Orderguide New tab

Hello,I have a requirement that in the order guide if the checkboxes are selected on the first screen, I need to display screen 2 before choosing options. Can a custom screen be added in the order guide? Screen 1:  Custom screen 2:  OOB Screen 3:  

Reddy_0-1727453445963.png Reddy_1-1727453721109.png Reddy_2-1727453821794.png
Reddy by Kilo Sage
  • 575 Views
  • 1 replies
  • 1 helpfuls