The evaluation process for roles and ACLs is described on the documentation site, but the evaluation process for user criteria does not seem to be described anywhere.Does anyone have information on the evaluation process for user criteria?
Hi,for our customer we have the requirment to filter catalog items based on the contact. When using the ootb 'Creat Request' button we are being redirecte to the swp portal in the workspace where the agent can see all active catalog items. There is n...
Hello, I am trying to translate the Actions on Selected rows that are available for lists, and I am unable to find a way to translate the actions highlighted in the screenshot below. The main issue is that when I enable the Debug feature, no text mes...
Can someone tell me what is the maximum size of the body of the response.setbody (body) method during the use of the rest API thx!
Hi AllI have a requirement to create only 2 task for all type of model category. This is Transfer order journey. There is a OOTB table "alm_template_task" where default task template are available and which helps create multiple task like below.1. R...
I would like to grey out (disable) the "delete" button in the hamburger menu in RITMs. I need to do this for all the State other than Pending state. Could someone show me the steps to do this. Screenshots will help alot.
Is it possible to exclude logging for a specific table from Relationship Changes? For example take the screen shot below. On the INC record, rather than uncheck Relationship Changes at the config level (and also not relying on users unchecking at per...
Hello, I am trying to translate the Knowledge module in the development instance and I am unable to find a way to translate the AQI checklist. More specifically, the main issue comes up when the reviewer completes the AQI and the answer to the questi...
Customers should update their flows, sub flows, and scripts that use the Microsoft AD Spoke actions and replace those actions with the Microsoft Active Directory v2 Spoke actions.Can someone help me with sample flows if you have done the migration?
Hi Team, can any one please help me here , Whenever any end user while creating new problem ticket it has to be assign to ' Techhub' . How should i do this can any one please help me . Thanks,
Hi All, We have a requirement to set the variable values for record producer from Service portal where the main topic and dependent values are available in the another table(topic table). Please let me know if this can be achieved in ATF Thank youRaj...
Hi All, We are getting the count of records next to the title in the faceted search configured which is not matching with the actual count. Can anyone help us from where it is configured or how to disable the count on the tab next to the heading. Re...
I have a catalog item where there is a field dec_date which is a date field. I want my flow to wait untill dec_date is greater than or equal to today's date.I am putting the dec_date as 2024-08-03 00:00:00 and today's date is 2024-07-31 09:23:20. But...
I have a client script which is working perfectly fine in the form view.. If i update a field in the form view, the onChange client script works fine. But if make the change in the List view by double clicking the field, the client script is not work...
Hi, Is there a way to clear the assigned to field when the assignment group is changes in list view. Currently that field is not getting cleared if we are changing the assignment group in list view and that field remains the same member even they a...
