I have created a schedule for ATF test scripts to run every 3 days once. When i checked the results of the schedule after some days, the results are skipped. When i run the schedule manually, it is running successfully. Could you please let me know w...
So I want to right click and Save as shown in the image on the header, there's no specific action for me to do that. What's the best way to go about it?
Create rest api in ServiceNow to create a new incident in another instance when priority of incident changes to “1” in the first instance. Also capture the response and display the sys id of the incident created on second instanceCreated Business rul...
Hi Team, I have build a form and would like to attach a workflow to this form. Could you please let me know the process of attach workflow to form.
Hello Everyone,ServiceNow has a mobile portal https://<instance_name>.service-now.com/$m.doAbove portal can be accessed by users on web browsers on any device - desktop or mobile.In the project that I am currently working in, the customer instance al...
I Want to create a MTTR Response incident report from 'Created to Assigned to'. Need to calculate time duration from Incident created to gets assigned to someone. This is Metric Definition for 'Create to Resolve Duration' Code - // variables availa...
Hi Team, I want to create child request for my form and attach to my parent form by displaying that child request in one of the tabs in parent form. I was able to create request with UI action but unable to attach the child request to parent.Can anyo...
We would like to inform you that it is currently not possible to load ServiceNow instances (Production, QA, Development) in Chile .
Anybody else's experiencing servicenow instance being down? we have contacted support.
Hello, Currently we store the password2 field value in system property and using the GlideEncrypter to decrypt the value. Since ServiceNow is going to deprecated the GlideEncrypter in future, we need to find the solution how to decrypt the password2 ...
Hi All,We have an issue where a flow didnot get triggered for a flow though the trigger conditions met . This is happening to few records . Since there are no executions, unable to determine why the flow didnot trigger.trying to push the records via ...
In the sla definition flow is being used but not the workflow
Is there a way to edit the layout or content in My Requests tab?
Is it possible to set Channel on Incident Form as "Chat" ONLY when it is created through Interaction in Service Operations Workspace
I am trying to load data into servicenow from external source and load into a temp table. From there I will be writing a transform map to update another table. Should this be set up as Import Api or inbound integration?
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