Hello everyone, I'm encountering an issue with the "Edit" function of related table in the form view of the "sn_si_incident" table, and I'm hoping to get some insights or solutions. Here's the problem step-by-step:When I open a record from the "sn_si...
Hi, When clicking on "Group Tasks" in the Time Sheet Portal , the data does not load and the transaction is freezing the entire instance. Steps:Navigate to Time Card>>Time sheet Portal
Hello Everyone,we have a reuirement where we want to restrict set of users navigating to servicenow backend ?Any suggestions..
Hello friends, We started using Universal Request a few months ago, we had to customize some of the features in order to attend business requirements. So far, no issues, however, some of the catalog items, those that are called from an Order Guide, i...
Hi Experts, I am getting an error "Tour ended because the next step was not found" on portal guided tour. And when I tried to edit step in guided tour showing error "Placement options are unavailable for hidden step." And when I am trying to click on...
Hi, There is a requirement where in all the catalog item variables in task records under My Tasks in ESC portal should be visible to approvers who doesn't have roles as well. User without role: User with roles: Thanks in advance
Hello.I am attempting to restrict the ability for users to delete attachments via the attachments related list on a record, when the record status is "Completed". The record is a part of a custom application in which users are allowed to upload and d...
Am I able to pull analytics from the ServiceNow Activity Log? I'd like to create graphs or charts to show how long it took different log items to happen for reporting purposes. For example- Id like to be able to extract the time it took for a ticket...
Hi All, I’m working on creating new choice values for a dictionary entry on the Hardware table in my development instance. However, after moving these changes to the testing instance via update sets, I’m encountering discrepancies. Specifically, I ge...
We know that List Field is used to select Multiple values at a time, it is working fine on a Form Level View.But when i try to edit the same field on List Level View, i am unable to Select Multiple Values at onceIt is behaving as a reference field on...
Hi all There is any way to undo Flow context cancellation? Instead of reopen records?
In Dashboard I need to filter a report with one interactive filter(cascading), both are using different tables, and no common fields between 2 tables.I need to filter "Remediated Alerts" report where we are using "em_alert_management_execution" table...
Hello everyone,I need to retrieve the information from the `business_percentage` field in the `task_sla` table to populate the `u_sla` field in the Incident form. If possible, I would like to retrieve the graphical representation with the percentage,...
Hello all, I made a change in my script for a word misspelled eligable and corrected the spelling to eligible. We already had clone down which I thought would have fix this with out using cache.do Will I need to invoke the cache.do in all instanc...