Hi All,When a user replies to an email sent from the SC Task and the user is adding attachment on their response the attachment is not getting added to SC Task but I could see the response email body visible to me in the activity stream of the SC Tas...
Hello all, We've encountered on an issue, where we have this Catalog item for external contractors and once we submit their time worked on work task and submit it, it should complete the task and then automatically also put into the close complete st...
Trying to run Discovery on some FortiAPs and a FortiManager. I have added the MIB files to ServiceNow from the devices. Port 161 & 162 are open on the firewall but are being shown as "filtered" when I run nmap from the mid server. When I run...
Hi all, I am looking for a community view on performance testing. We are talking hundreds of agents on the phones / workspaces, thousands of cases a day, API calls out to and in from tens of external systems and scheduled jobs executing out of busine...
Hi All, I have a table in my instance which I want to show in my portal and whole form is appearing correctly except the file attachment. What can be the issue. Please provide your suggestion and what will be the alternative way to solve this. Thanks...
we have created a field "sub category" in our custom table and trying to access "sys_choice" table but that is not available in choice table list values.although "sys_choice" table is accessible from all application scopes but still we are not gettin...
Hi Community, i have a requirement in service now, one parent ticket with 325 child tickets have been resolved instead of cancelled need to cancel that parent incident , so that all the child will be cancelled too in service now since the tickets are...
Hi All,I am trying to add emails sent out to be added in activity log. Followed the steps below1. Activity log updated to include 'Email-correspondence' and 'Email-autogenerated'2. glide.ui.activity.email_roles property updated to include appropriate...
I am trying to perform linter check on current update set with UI action for the current update set . check is to scan the script if it follows correct coding standards.
We have created a custom journal field, but we want the field to only be available to users who are member of a specific group. We have tried to hide the field via Client Script and Scripted UI Policy without success.We have also tried with UI Policy...
Hi,I have a requirement to raise a pop up when user login per session. The UI page functionality works fine but when the user login the pop does not come up
Hello , I am working on a Ui action “Add Review”. when on clicking this button it should check one of the field display based in Assigned date.if Assigned date is less than or equal to 8 months from request created date.then display and make mandator...
Hi All, I’m working on creating a "Breakdown Filter" for PA widgets on a dashboard. The field I want to use as a dropdown is a string type field. However, I’ve encountered a limitation where the facts table only allows selection of reference fields a...
Hello team, which role is suitable so that a group (group member) can only see their own security incidents?
Hi All,I've set up user criteria for a knowledge base to restrict article visibility to policy owners, approvers, reviewers, and members of the owning group. However, the logic isn't functioning as expected.We have 'u_policy' custom field present in...
