Hello All, I have department filed which is list type on finance table under finance application. I am trying to update/populate department value with user's department (user is part of multiple departments) from user table (user table has department...
Hi, I have a ServiceNow PDI. We can ping this PDI from a IPv4 machine, and we can use curl command to get incidents with REST API without any problem.But when we use a IPv6 machine, we cannot ping this ServiceNow PDI and we cannot use curl command to...
Does anyone know how the following can be achieved? 1. Time Sheet Due --> Notification needs to be sent on Fridays to remind users to complete and submit the current timesheet by the end of the time sheet period.2. Time Sheet Overdue --> Notification...
Hi TeamI have a requirement. On Service operation workspace change request, requested by and assign to field cannot be same when the Workgroup vendor is AV Technology.What I have:For that I wrote a On-submit client script and Script Include (Client c...
I created a Flow Designer Custom Action with the goal of comparing two glidedatetimes and determining if 50% of the time had been exceed. When I test with the My script keeps returning false no matter what dates input.(function execute(inputs, outpu...
In the table sys_one_extend_capability, the schema has sys_updated_on field but the results are as follows - sys_updated_on is not present in the results.Below is the attached image When I query the sys_updated_on field, it gives the following error ...
Hi Community I want to send an email to the Assignee (assigned_to) 15mins prior to the Due Date (due_date) of a task, if the task's state is 'Scheduled'. Can I achieve this using flow designer or else how can I achieve this ?? Please help.Thanks in a...
I created an Asset through Load Data from a new computer that was not connected to the network.When the SCCM scheduler ran, it created a CI with the same serial number as the Asset.When I consult the alm_asset table, I find two items with the same se...
I'm converting our Orchestration Onboard workflow to a flow, but I'm stuck on a syntax issue - at least I think that's the problem. I'm using the Microsoft Active Directory v2 Spoke "Look up Objects by Filter", but I can't get the Search filter corre...
Hi All, For some reasons in our instance, Asset CI field mappings were inactive for few columns.For eg, Assigned to Due to which if an asset is assigned to somebody from someone, that change was not tracked in activities.I made this mapping for asset...
Hi, I was able to create a timesheet report based on the time_card table to pull timesheets that were filled out by users. However, I only want to see all the timesheet of projects for just one group of users. When I added the Group to the condition ...
Hello! We are planning to switch to ownership group approach vs individual author being responsible for KBA maintenance, but I have concerns regarding AQI, how does AQI works for articles associated with ownership group. Today AQI can be performed by...
Hi all,I need help with this transform script: (function runTransformScript(source, map, log, target) { if (source.u_status == 'Failed') { ignore = true; return; } var dateStrArray = source.u_read_submission_due__t105r_.toSt...
Hello,Goal is to create a View Only access to the Service Case table. Created a group that has the sn_customerservice.case_viewer and the sn_customerservice.case_task_viewer applied to it. Created an ACL oftype=recordOperation=readDecision Type=Allo...
Hello!Is there a way to replicate the Case Card Carousel that are OOB in HR Agent Workspace for other tables?In this particular case, I need to create a carousel with cards for knowledge that would have similar looks to these OOB carousels.I know tha...
