Hi, ServiceNow sending separate notification for one user from the group EX: if group having 10 members. Incident ticket is assigned to that group an notification sending stats ticket is assigned to your group recipients should be 9 members. same not...
Hi Experts, I can export completed update sets under the related Links option - Export to XMLUse case: I am cloning my instance, but some update sets are still in-progress state. so I want to back-up those update sets. Individually (update set) Unabl...
I want to send a notification with the old value and new value (from sys_history_line table) when the company name changes on core_company table. Notification Subject should be like below.Company name changed from 'Old Company Name' to 'New Company N...
Wanted to extract only the assignment group from a template into the database view, as of now it shows like this
Hi all. I'm very new to ServiceNow, still configuring for our go live on Kignston. We have the VIP Caller setup and it works fine for New Incidents. However we also have a field on the form called Affected Person (u_affected_user, reference User (sys...
the attachment is showing as potential risk for xlxm file type
Hello All,We have a catalog item with 2 reference variables. One variable is Manager and other is Director.Manager is present in a variable set (auto populated by requested for's manager) and getting auto populated using below ref qual script:javascr...
Hi, When importing assets on the EAM workspace in admin center - bulk imports. I would like to add a custom field on the template thats needed to be downloaded and filled to import the assets. Is there away this can be done? i tried searching for the...
Hi, When using ServiceNow's MFA configuration with Microsoft Authenticator, is it possible to automatically display the user's TOTP during login? We are looking to make the steps to access the user temp code to be as simple as possible. Any help woul...
Hello, I wanted to perform DOM manipulation, for which I needed to access the DOM in my client script. After reading, I found that in order to have access to DOM and jQuery the form of the client script must be configured and the isolated script prop...
Hello Team,I have a file attachment variable on my record producer. When the user uploads their file through the record producer form, how do i get the file automatically go to the folder? Is there a scrip to write from the file attachment variable t...
Hello,I am trying to create a notification that will be triggered from a flow. The approvals on the flows are being pulled from the request access applications table. I want to use the same notification on a lot of flows. How do I get the Approver...
Hello, I am task to create an email template that will have a hyperlink connected to the specific record in question in the description so that whoever selects the hyperlink it will take them to that record in SN. Can someone walk me through what wou...
Instead of using twilio, which approach we can try in on-call scheduler for calling Feature
Hello everyone,I’ve set up an inbound action of type "Forward" that creates a record in a custom table. However, it's not working when the forwarded email’s subject contains "FW:" (in uppercase). It works fine with "fw:" or "fwd:". I’ve already tried...
