My goal:Call a client function to refresh the "Checklist" from the server to see if new items have been added after the page has loadedORCall a client function to add a new "Checklist Item" via a client script Has anyone discovered any client functio...
I have created a custom app. As part of the app, I need to parse an Excel spreadsheet and create records from the data in the spreadsheet. I chose not to use an import for various reasons, although I may be stuck doing that. I'm using a flow that r...
Hello guysI came to report and ask for help with this weird thing that happened to me this weekI created an UI Policy inside a variable setbut the UI Policy Action is not letting me set the "Clear the variable value" as trueActually, this field is no...
Using rest api wanted to create/update incident with configuration item with single endpoint even though configuration item is'nt available.Wanted to create incident with configuration item which is'nt available, now process could be like1. Create co...
Hello everyone, I have an issue where I need to make a variable mandatory on a specific task, that variable is inside an MRVS. I have tried a variety of things, but I cannot make the variable inside the MRVS mandatory and prevent it from closing the ...
Hi Team,While testing the "Try it" option from the catalog configuration page, we noticed that the "Order Now/Submit" button is not visible in the native UI for one specific catalog item. However, users can still see and submit the request through t...
Hello Community: Could someone tell me or list the steps I need to follow to do the following: Every time an incidente has a very hight impact, it is assigned to a certain user (a)If this user (a) takes more than 5 minuts to answer the incident, the...
Dear Community, I have a requirement to add a report to a dashboard from a req_item variable 'Invoice Value'. This report should calculate all invoice value entries from a specific catalog item tickets raised. Is it possible to generate such a report...
Our app has been out there on the Play Store for a couple of years now, we've updated several times with now issues. After submitting our latest upgrade, Google has rejected the app due to the privacy policy not being accessible before logging in. ...
Zendesk - ServiceNow Integration1. Need to create an incident from the ServiceNow side and pass the value to zendesk side with the help of rest message and Business Rules.I need to pass the incident filed value in the below format with a Business Rul...
Hello Community,I have a custom table and have u_subcategory filed of type List , so I want to fetch the subcategory form incident table to my custom table.Appreciate your help! Regards,Alex
Hi Team, I have a issue as I have created the below rest message and everytime on update also it is sending same attachment twice.How to control this ??I have used After BR Insert(function executeRule(current, previous /*null when async*/ ) { va...
Hello Everyonein sys_user table want to check if user is Manager or not. if user is a manager then need the reporting members to him. need this from top level at last i want to check whether users part of particular of group or not. if those part of...
i am trying to streamline the workflow. When a UTIL is approved I would like a Story and Release auto-generated for that UTIL. The auto-generated Story will be able to be part of the velocity chart and the work being completed in the sprint is accou...
I have created a flow and I have created approve mail and reject mail when task is approved or rejected . now i want to send an email when there is no responses with in the time the task should cancelled and send the mail to requestor that "your requ...
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