Hi, I have a service now instance with the URL: https://dev272086.service-now.com . Upon opening the instance, it is throwing the following message- Service Interruption: This instance is unavailable.If service does not restore promptly, please file ...
Hello @Mark Roethof @Ankur Bawiskar @RaviG1780944930 @Lola B This is a requirement for service catalogI want to Auto populate the task form based on the data that user has filled in the request from.Above mentioned is the request form .And here below...
Hi Community, We have integrated MS teams with servicenow such that, if any person is creating change request and giving "Planned Start Date" and saving the form, after that meeting invitation is sent to assigned to and requested by person with same ...
Hi,I installed the SNC Access Control plugin. After that the developers cannot execute a HealthScan to the Update sets, to continue with the development process.Is this something expected?Can I enable something so they can continue doing the scans an...
I have to work on claims procedure in ServiceNow but I am not aware what all plugins should I install for that in my PDI. Also, which all modules should I read to get knowledge on this. Is CSM/ FSO required? Can someone help me with which courses sho...
Hi All,I would please need an assistance should anyone has an idea on how to fix my issues.I wrote a script include which is to auto-populate a variable set values for existing RITM made within a month, and it worked in Dev instance but when update s...
Hello Good day, im wirting this to seek help in regards to Reports , i have created a report under time_card table with some filters added, my issue is that i have a field ( Case Total Time Approved ) from case table that i'm trying to show the valu...
We are trying to figure out the source of the following email notification: To: no-reply@servicenow.comSubject: The state of an idea you're following has been updated Body:Hi,The state of idea <Name of idea> has been marked as Under ReviewNote: This ...
Hi All, I am using below query with "start date time" and "end date time". I need to check the range from 2 dates from 2 different column, but query is not working as expected. I see the "start date time" output is stored as 20240408T044500Z, so I t...
Does the fulfiller have the possibility to cancel/decline a Request that should not have been submitted? The Lateral Hires Conflicts Support request has been designed so that only some candidate roles can be submitted, but I wonder what would happen ...
Hi everyone, I am facing an issue with rest message. I am getting this error: message":"Session expired or invalid","errorCode":"INVALID_SESSION_ID. I am attempting to connect with a Sandbox Salesforce instance but nothing is working in any Get or PO...
We created an SMS notification (push notification) for the incident table and included the variables in the SMS alternate space for it to trigger an SMS notification. I am new to deeplinks , For testing purposes, we created a deeplink via background ...
Hello Team, I need help, how to move the dashboard together all the reports from one instance to another. This is the the dashboard I want to move in another instance however after we migrate the update set this is what it looks like on the other e...
Hi, OOB Follow button is not working properly. When click follow button in one of the record. When someone made changes(field value changes/adding notes in work notes) to the record, I am not getting notifications in the Bell icon. Can someone please...
Good Afternoon, I am attempting to hide the 'Main Tab' component in Service Operations Workspace using UI builder to hide all record details (Overview, form sections, activity stream, etc.) However, I do not wish to hide this for everyone on every fo...
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