Within Requested items and the Approved and Rejected i wanted to know whether there is an option to remove one of the comments if the alternate is selected. So my scenario is when a Request is Accepted can we remove the area that says Rejection Reaso...
The requirement I have is to generate a popup message when a customer is adding an attachment to a specific Catalog item request (CSM - case form). I think it would be better just to update the UI page following the method below: https://community.s...
I'm doing a Flow Design for a table and I need Make the sum a field that is in my current flow table and another field that is in another table, for example called "products", can anyone tell me how I can access the field in my product table, via scr...
Hello,I've a requirement to generate flow for following catalog tasks, please help:OrderAssignment groupShort descriptionDescriptionCondition1Service Desk SGShared Mailbox: Request creation of new Shared Mailbox1. Confirm the new name is available.2....
I've looked around to see if this question has been asked but I am not finding it anywhere. I'm trying to find out how to read the data from an attachment component in the app engine experience. I'm unable to fetch it a file has or has not been uploa...
Hello,I am trying to find records in a table where a single added field occurs more than once. For context, we have an added field in our sys_user table (call it "unique_key") that should be unique, but is not currently defined as such. We want to ...
Hi,I have a UI action called "Pause Site ID". Activating this UI action triggers a script include containing the necessary code. This code retrieves the specified Site ID and locates all associated accounts. It then updates certain fields for each ac...
Hi experts,We have 10-15 records for which SLA needs to be repaired. Can we do that manually or we need to do it using script.If script, suggest me which script to be used. TIA
Hi,I need to add a checkbox on timesheet portal as shown below:Widget name: Time Card GridI have added below code to the HTML template of the widget:<div class="checkbox"> <label> <input type="checkbox" ng-model="c.capex_chkbx">...
Hi all,I just want to know how to add UI macro in ServiceNow workspace, in native UI I used to call by UI formatter this formatter have been added to the form Layout after some analysis I get to know in workspace UI macros/Jelly is not supported.if a...
I'm trying to add a task to the OOB knowledge base request record producer but don't see the workflow option on the form.. Is there a way to do this.. i duplicated the workflow and added the task to it so i want to add it as the new workflow? There ...
Hi all, i have below requirement, i have tried with condition but now worked. Please assist me. This is on Vulnerability Scan table For state fieldDescription: Parent Assignee can write state while activeCondition: Active = true AND (user is in paren...
The business wants to have read access for tasks and incidents. I modified the 'incident query' Business Rule as this was restricting access but now the INC form is extremely limited. I would think this is an ACL limiting the display of fields but ...
Hi All,I do have admin access in dev instance. I want to create a HR service and for same I was trying to select Human Resource: CORE app in application picker. But due to some reason, its not there to select.I can see other Human resource apps, but ...
Dear Developers -Looks like my PDI(https://dev247089.service-now.com/) got reclaimed due to inactivity. I tried to claim it back but I couldnt. Can you please help me to reclaim the same? Thanks!!
