I am trying to write on after(when updated) BR on "sc_task" table to opulate RITm state field based on the ctask state field. ie., if ctask state is "work in progress" then it should be same for ritm state . this should be applicable only forthe cat...
Hi, I have made a catalog item where there is a selectbox 'Request Type' with choices - create, change, access, remove. Now I have to create the workflow for the catalog item. For example - if choice selected is by user is 'Create' then approval by ...
Hi, I understand dot-walking in form layout but I'm not sure it's available in the form designer, is it one of the functionalities that form layout has that is missing in form design?
Hello All, We got one requirement to start Servcicenow-AzureDevops integration i just need basic details to start the integrations. how to make the connection from ServiceNow-ADO ? how to synch both updates ? when ever any issue raised in ADO , the...
Can someone help me fix this BR so it shows the attachment file ext.Currently its creating (required) prefix by picking up the value from a field, and creating a new file name as prefix + hyphen + file name. But for some reason not picking up the fil...
Hi folks, Anyone knows where to identify the UI Action (if applicable) for the 'Switch to Classic UI' and 'Switch to new UI' hyperlinks in Kingston Create a report form layout Tried to search in UI Macros, UI Actions but did not ha...
there are three tabs on tab1 component, need to apply three different tables on all of the component, like tableA for first tab and vice versa,i applied some customization, but still it is showing same table on all tabsif i try "remove everything" op...
Hi Everyone, In UI Builder form component. Will this form tabbing possible in UI Builder Form component?
Hi All, How to capture watch list value in a business rule via variableI did write the codevar watch= current.watch_list; But the variable "watch" isn't capturing the watch list vale.How to achieve this?
We have a custom component on a record page in UI Builder that we need to make visible to only members of the current assignment group set on the record and I am not sure how to tackle this. Any guidance would be greatly appreciated! the table extend...
Hi, I am trying to restart playbook when a field has certain value. How can I restart a playbook/process from an activity? ThanksParveen
We need to be able to get the variables of a catalog item based on tasks that are assigned to a specific group. I tried use the table api on the sc_task table and sc_req_item table hoping it would pull the variables but it did not. Is there a way for...
Hello Everyone,I have a requirement, on the catalog item form we have a field "ticket type" and ticket type field is choice field.Under ticket type field two options are available 1) Submit a request and 2) Report an incident.If user select the Repor...
Hello all, i have this description field . Some user can see the scroll bar, some cannot . Any idea what happened? Any advice will be really appreciated. Thank you.
Hi All, Have accidently posted worknotes on incident ticket and now we have to delete that particular worknote form the ticket. I have checked for this and found a now kb article : https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=...
