Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Virtual Agent Access Restriction w/ User Criteria

Hi all, I am trying to restrict certain users from being able to see the Virtual Agent widget on the employee center pro homepage and I believe I should be able to use user criteria to do so based on this plugin description that I have installed:  Ho...

Screenshot 2023-12-08 at 8.58.38 AM.png Screenshot 2023-12-08 at 8.50.58 AM.png
nathandanek by Tera Contributor
  • 2088 Views
  • 5 replies
  • 0 helpfuls

Prevent choice editing via source code

Hi,I'm currently in a relatively sensitive project, where one of the QA testers of the customers noticed that you could add, remove or change choices in a Choice field by using the developer tools of their browser to change the respective HTML lines:...

Max Nowak by Kilo Sage
  • 741 Views
  • 3 replies
  • 0 helpfuls

Prepopulate field based on User login

Hi I am using the  Auto-populate feature to populate department variable based on user login, which is working correctly.The issue is, User (without any role in ServiceNow) wants to submit a request on someone else behalf, once the user selects the u...

Navneet3_0-1725034682866.png
Navneet3 by Tera Expert
  • 457 Views
  • 1 replies
  • 1 helpfuls

Provide me any good way to get below Catalog UI policy

we have one variable (tracked address) in catalog item that varibel is visible only in TASK form only and also need to fulfill below conditions as well 1)  Tracked address always visible in every task but If country =America AND delivery=other on tha...

mani55 by Tera Contributor
  • 435 Views
  • 2 replies
  • 0 helpfuls

ACL

Hi All, There is a field called 'security task' over the incident form and if this is checked while creating the incident, this incident should be only visible to the users in the particular group which contains role as u_it_security_user and should ...

roomawakar by Tera Contributor
  • 953 Views
  • 5 replies
  • 0 helpfuls

access to record from fomula indicator result

Hello community i have created a formula indicators that does a mathematical statement on 3 indicatorswhen clicking on 90% in august for example i want to display the list of the records.any solution about this ?

formula.PNG

Data base view for Survey veiw responses in Row

Hello Team,  I have created Database view to view responses in a row, but I'm not getting question in column header.  If you see below screenshot I can see the Value but it's under "String Value" header, but I need question to be displayed instead of...

BAshok_0-1725028406436.png BAshok_1-1725028541009.png
B Ashok by Tera Guru
  • 493 Views
  • 1 replies
  • 1 helpfuls

Additional comments on RITM

Hello All,I am trying to create a report on RITM table showing me RITM's where additional comments was added in last 24 hours. However I don't see any additional comments column while creating a report on RITM table. If i just apply filter "Updated i...

dvelloriy by Kilo Sage
  • 1932 Views
  • 1 replies
  • 0 helpfuls

Resolved! Add Variable attribute to Lookup Select Box field

I have been trying to add an additional column to the field selection but cannot do it.Below is the code ref_qual_elements=technology;ref_ac_columns=sys_class_name;ref_ac_order_by=sys_class_name;is_searchable_choice=trueThe backend name of the Class ...

Shidhi_0-1724954235929.png
Shidhi by Tera Contributor
  • 2149 Views
  • 2 replies
  • 0 helpfuls