Hi Team, I want help to restrict languages based up on the country, currently all languages are visible to all countries.Please help in what approach we can achieve it. CountryLanguageAustraliaEnglishAustriaEnglish, GermanBelgiumEnglish, FrenchBermu...
When I change the language of my instance, the table stops displaying the data and the following message appears:Syntax Error or Access Rule Violation detected by database ((conn=1646411) Unknown column 'sys_translated2.text' in 'field list')
How can we open page variant in modal when i click on add button Basically we have requirement to add "Add" button on related list, when click on Add button it should open a page where we should be able to select a record and click on ok it should ge...
Hi all, When using below script in flow designer getting an error "Unable to load connection with alias ID: null Open Connection Alias". when account is set manually the is working fine, but not working for Script. Can someone help on this var accI...
Looking best practice from expertise.We have a standard approval workflow for all catalog items.Workflow First approval requestor direct manager -> If Manager is not approved in 10day > First level approval will cancel and new approval task will crea...
Hoping there is an easy answer for this. We have have records on the cmdb_ci_appl table and we want to change the standardized approach we have taken thus far with inserting records onto this table. As it stands now, the Application name is a combina...
Hello people.I am quite new on SN, only a year but previously when I change some data from Background scripts, it always run all the business rules with the match condition. But this time I see a new message that shows me the opposite. Some insight a...
I have a requirement to close catalog task without filling in mandatory fields like assigned to/work notes which are set mandatory using data policy. I want this closure to happen in the workflow run script that is server side. Is there any way to ac...
Hello, I am trying to put a clickable link in a Continual Improvement notification. I can get the CIM task to be clickable by using ${URI_REF} But I can get the Improvement Initiative Number to hyperlink. I tried ${sn_cim_register.URI_REF} and ${s...
"we want to make state field editable till one month after ticket is closed only for two users" in incident form, anyone please help how to achieve this #client script #ACL #business rule
We have a ui action which automatically adjusts the status of a related incident when a problem is opened. The status of the incident then changes to “on hold” > “awaiting problem”Now we would like to have the same for the change request. If a chang...
Hi Everyone, I'm wondering if its possible to use email client on sc_task table without enabling the email client on the sc_task table? I just want to use that functionality on a specific catalog item only so i'm thinking of using a rich text field...
Hi.I am planning to get the current date and compare it to the value of a date field. (If you want to compare dates without including time)Are there any cases where using GlideDateTime is recommended over GlideDate?If so,what is the reason? Could any...
In GRC privacy management, we have a requirement to assign a privacy assessment task to the user who opened the processing activity once the processing activity moves from New state to Discover state. Please provide the solution on this.
How do i run a scheduled job quarterly on 1st,20th,30th of each till now i worked on this code this seems not be working : (function() {var today = new GlideDateTime();var day = today.getDayOfMonth(); var month = today.getMonthUTC(); if ((day == 1 ||...
