Hi All, In employee Center, after clicking on my tasks, how to add filters to seggregate between change requests and RITMS. If i apply filter with change requests only change req should visible if i apply filter with ritms it should only show ritms ...
hi. we have assignment rules in place to assign incident to assignment groups based on category field. now, how do we get the assignment group to be updated if the category field has been changed? for example:INC category is software assigned to soft...
Hello, I have a form that has 30 fields the first 10 fields the requestor fills out and submits. Then, it triggers a flow in which it's sent to an approver and this approver should be able to edit/input the next 5 fields while the rest are grey out. ...
Hi allI would like to run the code with the code displayed on the left side in Scripts - Background.Please let me know how to set this up.I would like to have the code on the left side of the screen (like VSCode) and the log on the right side of the ...
I have below requirement, when case id is added/updated , it should be added to connect case IDs automatically in same order in format case id 1 , case id 2 etc.. How to achieve this?
Use Case:What is the default start and end of the week in Date Filter?
how to create different employee center portal from same instance for different customers in service nowhas context menu
Hi everyone,I want to learn ServiceNow scripting for CAD certification but can't afford the $500 Scripting in ServiceNow Fundamentals On Demand(Washington) course and the $500 Application Development Fundamentals on Demand. Can anyone recommend some ...
Hi, I need the following:On a dashboard, I use an ootb cascading interactiveFilter (I do not want to use a custom one!!).I need a dynamic content with a button (see screenshot). Clicking on the button, the values from the filter should be written int...
Hello All,I need your help.I do not know where to find the "skip iteration" in Flow designer like in the document.https://docs.servicenow.com/bundle/washingtondc-build-workflows/page/administer/flow-designer/reference/skip-iteration-flow-logic.htmlWh...
Hello Everyone,In my project there are 3 domains - global, customer, salesWhen I checked the sys_domain field of sc_req_item table, I found that this field has different values for different RITMs.So, my question is how is this sys_domain value deter...
Hi , I have a requirement to export PDF of only the non-empty fields on Incident form view. Also, the related list should only show the lists that have a record associated to it. Is it possible to generate custom PDF for a record? Thank you
Hello all,I created a custom table with a reference field that references itself. I also added the attribute tree_picker=true (see image below).However, when I click on the lookup icon on the form, it is still showing the normal list lookup view. Is ...
Hi Team , I am facing an issue while exporting a standard change template record from Production to Lower instance . Below is the standard change template ,which is created directly in production . Application scope is also - Global I exported this...
hi i kept getting this error :The content of elements must consist of well-formed character data or markup. around these code : if (form_warranty_end_date.value === '') {alert('Warranty end date is required');return false;}var warrantyDate = new Dat...
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