Hi,We have a LDAP import from AD and managers are getting imported when it is an individual using the LDAPUtils, but how do you handle importing when the owner is another group? I would like the owner of that group to be the manager, if possible.
Hello, I just added this integer field to a form, for some reason it is saving as read only once updated/save. I want it to stay editable. I have not created a UI script/business rule etc to cause this. please advise
Hi All, I need help setting the default view of the incident form view via the "personalized form" option.for instance: I do not want fields like "Closed and close notes" to be visible always. It should be only visible when they are checked. Thanks
Cart API (script include) is soon to be deprecated and the suggested alternative CartJS is scoped, what's the recommended approach for creating Requests with Multiple Child RITMs in the Global scope?
I have been asked to move Active Directory documentation from an old system to ServiceNow's CMDB but am having trouble figuring out how to represent some of the data. We do not have ITOM/Discovery and I will be repeatedly running a script outside of ...
Hi, I am wondering if someone can point me in the right direction. We are trying to use the "Remote Instance Spoke" to get 2 ServiceNow instances talking to each other. The issue we are facing is that although on the local instance we can retrieve ...
Hi Team I have requirement to add reference qualifier for select group field (only group type ITIL can be selected ) in On call schedule create and modify page. Please let me know from where i can add RegardsRak**bleep**h
TLDR -- Custom Flow Action works 100% as expected when using the "Test" button; inputs: RITM (glide record) and MRV name (string). However, when I put it into action on an item's Flow, it completely drops the ball and I can't figure out why.We do not...
Hi Experts,I am trying to implement a simple account relationship between 2 account and came across this doc - https://docs.servicenow.com/bundle/vancouver-customer-service-management/page/product/customer-service-management/concept/c_CustomerService...
Hello Experts,I'm trying to delete uni_task record and it gives me an error " Security restricted: Delete operation against 'sn_uni_task_universal_task' from scope 'rhino.global' has been refused due to the table's cross-scope access policy"FYI, I've...
Hello,Can someone help me here?Once the Assignment group is populated, assign the group members as follows:Check for the group members of that groupCount the number of incidents that are assigned to each of the members.Assign the current incident to ...
Hi All,I need to create an Outage record by parsing the incoming email. But, the email will have the start and stop date and times in UTC and my instance default time zone is Europe/London.How can I convert this UTC time to Europe/London while creati...
Don' t work does this work for anyone? nothing happens when I press the button.I have tried Tka with many other users
Hi everyone, I want to have vim bindings in my online platform editor. I have referenced both these posts: 1. https://www.servicenow.com/community/developer-forum/has-anyone-been-able-to-implement-a-vim-keymap-for-studio-and/m-p/2216223 2. https://...
Hello community,I'm a novice at best in scripting and mostly repurposing what is available in our platform as well as great help from this community. I have a task to create a complex json object from a short list of catalog variables. However, where...
