Need to Map "Opened by " field in RITM to "Requested by" field in SC Task - Fix script
The "Opened by" field in the RITM and the "Requested by" field ( Custom field )in SC Task should be same. What is the solution ?
The "Opened by" field in the RITM and the "Requested by" field ( Custom field )in SC Task should be same. What is the solution ?
When a user responds to a closed case, I want to send a notification to the sender so that they are aware that case was not created on their behalf.
Hello,I have a Slush Bucket that displays users name. The below variable is storing the user sys_id. Could some one please let me know I can display the user name instead of the sys_id. Thank you. var values = slush.getValues(slush.getRightSelect()...
Hi,i needed some help please as i'm configuring a wait for condition in flow designer where the conditions that must be met are:variable value is Yes Or2. The state is completeif one of these conditions are met then the the next catalog task will be ...
Hi,When the user is in the process of completing the problem task, a pop-up window should appear on the screen.I am encountering a pop-up window that keeps appearing on my screen.I have compared the UI script with PDI, and I can confirm that they are...
Hello, looking for help to fix this script to include if the ritm is assigned to the current user, enable attachments: function onLoad() { //Type appropriate comment here, and begin script below if (g_form.getValue('approval') !== 'approved' &&...
Our MidServers are handled by our Offshore Team which are new and not sure how new Service Accounts are set up. The previous one had them set up to use "All Midservers" we are getting pinged from Security because a Discovery account is doing Orchest...
I have a Record Producer with a list of variables on the Change Request table. The list of variables default to TRUE for mandatory. When a new change request is submitted, the Record Producer becomes visible and the variables are mandatory. I am atte...
Hello I have different steps in my flow. After user submits the first 10 fields in the form, it should be approved, then if approved, the approver fills out the next 3 fields, then the next approver after approving, fills out the next 5 fields, and s...
Hi All,In Database view table I want to show Assessment Category Results along with that Category related Questions details in List.I tried below but not sure why data not coming. asmt_metric : queasmt_category_result: cate , Where clause := cate.cat...
I created a Business Rule based on this article which works perfectly. People who aren't in the group cannot see it. However, I'm also needing to hide any Tasks or RITMs assigned to this group. How can this be done? UI Policy?? And can someone ...
Hi Team ,I want to learn scripting from scratch so could anyone tell me the path and suggest me some now learning courses.Help will be much appreciated . Thanks in advance !
Is there a way to set a the currency field to a whole number? Our customer wants to get rid of the decimal. Thank you!
Hello All, In incident form if the Assigned to person is also present Watchlist then he was unable to change the Incident state to On-hold.Please check the attached screenshot.We figured it out this is because of the below Business Rule Conditions.BR...
Is there a way to hide the attachments icon when a ritm is not assigned to the current user or the request has not been approved? And when the request is approved or assigned to the current user, the attachments icon should be visible? My current cli...