Major Incident - unable to add priority field on form
Hi, How do we add Impact,Urgency and Priority to Major Incidents form? I am trying to add via "Form Layout" but no luckand all three are visible in list view Please help!
Forum Posts
VNP Tunneling
Hi,Can any one help me with 1: What is a VPN tunnel in ServiceNow?2: How we can set it up in our Instance?Regards,Aditya
Variables are not showing in RTIM and SCTASK
Hi Team , can any one please help me here We have catalog called ' simcisry' Variables we have when i submit form from serviceportal If we check ritm in variables section , [ short descripition and description ] is not showing . Please screenshot...
Resolved! Breadcrumb on Virtual agent
Is it possible to display a breadcrumb when drilling down into KB's and articles on Virtual Agent?
OnChange Client script on Condition type field
Hi All, I have created a custom table. There is column called Condition whose type is condition. Condition is as below: [caller] [changes/is/.......] [value] I want to create an OnChange client script whenever the condition changes. I have created th...
Approve for more than 15 days then 3 reminder emails should trigger 1.1
Hi Team , can anyone please help me here with this requirement . The requirement is when any approval gets triggered for RITM and if approver doesn't approve for more than 15 days then 3 reminder emails should trigger to the approver and after than ...
Resolved! Custome logout page....
Hi All,I am first time trying creating UI Page, so requesting your help.I need to create a logout page with just a link which will redirect to Login page.How can i accomplish this.Thanks in advance.Regards...
Resolved! g_form.getParameter("sysparm_item_guid"); is not working on service portal
Hi all, g_form.getParameter("sysparm_item_guid"); is not working on service portal AND g_form.getUniqueValue() is also not working is there any alternate way.
Client Scripts
Hi Community, Hope you all doing well .I have return this client script to provide 3 days after the current date but I want to exclude weekends when configuring it .Can you please help to configure it function onChange(control, oldValue, newValue, is...
Resolved! flag article option is not visible on the service portal
Hi ,how to enable the "flag article" option on the service portal page
Resolved! How can I hide/show a Rich Text Label Variable based on another field?
I would like to have this label show up only when the "type" is "Dissolution". However, I am unable to hide it even when I changed the "Hidden" to true, it still shows up. Does it mean there is no way to hide this at all? or is there another way do...
Change and set the date field 30 days after
Hi everyone,I wish to change a date type field and set it's value to 30 days after the current record's state is changed to complete.How can i do via client script? Could you please help me out?Thanks,Kartikey
Performance Analytic dashboard help
Hi Connections, I'm looking for to configure something like below image, we have customer survey after any incident is closed or request is close complete, stakeholder wants to see responses like below image. Best Regards,Rafmine.
How to populate custom 'Template' field on incident table with name of template applied
Hi guys, it's my understanding that's it's still not possible to easily track/monitor template usage. If this is correct I figure adding u_template field to incident table and getting the value of applied template in said field is best way to do this...
Resolved! Service Catalog - Issue with Variables
L.S., I'm struggling with the configuration of a Catalog Item. When I select a Parent Contract in the first field, I expect List Collector only to show the Contracts the have the Contract in the first selection as Parent Contract.Everything works fin...
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