How to integrate CI/CD from D365 in order to promote changes in ServiceNow
Changes can be promoted from the CI/CD pipeline.Changes will only be promoted when the proper approval is in place
Forum Posts
Resolved! Transform Map Script changing email address to user name
Hi all,I'm very new to coding in ServiceNow so I'm sure this is a rudimentary ask but I have the following scenario.I have an import table u_sample_import with a field which holds primary user emails u_primary_user_email. I'm attempting to use this ...
Value of opened_by is not matching created_by
I have a question regarding the sc_req_item table. I noticed that for some tickets, the opened_by and created_by values are not the same. I thought they would always be identical. Could you explain what normally ensures these two values are synchroni...
Time Sheet Portal Workflow
Hi Team, Can anyone please provide me any support documents related to Time Sheet Portal and how I can modify the workflow for time sheet portal. Thanks!
Issues after After upgradation to Washington DC
Hi all, What are issues we can find the after upgradation to Washington Dc. Currently we are in Utah version if we upgrade to Washington Dc What are issues can we expect. Thank you.
UI Page: need dependant reference field
I have now tried, I think all possibilities to get this working.What I want is something similar as in Incident:You select assignment groupYou select assigned to (which is a member of assignment group) On Incident this has been solved by Form Design...
Resolved! UI page dependent reference field
We do have client/matter number reference fields on a UI page. I am trying to set the filter for the matter field based on the client field selection. Is this possible? Thanks!<g:ui_reference id="clientNum" name="clientNum" table="u_clients" comple...
Access Catalog item variable inside MRVs
I have a requirement, In which I need to use catalog item variables inside MRVS.In mrvs, I have one lookup select box, and I want to display values in the lookup select box based on the value of catalog item variable.
Resolved! Catalog Task mandatory variables
Washington DC Patch 2 Hotfix 1 We set up a service catalog to allow users to request resources from other IT groups to be assigned to change tasks.When the service catalog is submitted, variables for resources are made visible and set as mandatory.If...
How to set visibility of Interactive filter on particular dashboard
I have created an interactive filter based on a choice list and added it to a dashboard. Now, I want this particular interactive filter to be visible only to members of a specific group. For example, I have a group called CAS-AG with members X, Y, an...
Resolved! How to calculate Fill Out Risk Assessment in normal change.
Hi All, please let me know on which basis risk is calculated after filling the details in fill out risk assessment. Thank you
Amazon connect integration with servicenow
Hi Team, We need to do Amazon connect CCP integration with service now. Whenever agent will accept call from Amazon connect CCP (Contact control panel ) at the same time Incident ticket should popup in service now with current ticket details. Thank ...
Rest API to window pop with incident ticket
Hi, Please suggest REST API to call to show incident ticket details pop on users screen. After ticket created and retrieved ticket details(sys_id). Thanks,Divya Sankhe
Servicenow community profile another user not able to see posts
Hi All, Another ServiceNow community user is not able to see post when we check in profile. why this happening please let me know but user is able to post question after posting that user shared that link with me but I'm also getting error Message N...
Resolved! Hide UI Button on agent workspace
I want to hide Save button on agent worksapce only when state is changed to reopen rest in other states it should be visible.Can anyone tell how to achieve this?
