Hi,I have a requirement where the approval needs to trigger for an RITM. Currently I'm fetching the users from "support group lead" field from the group table. Now, here the condition is - When the user is Locked out. The approval should not trigger...
when I click on the Related Search Results arrow on the form, I want a info message to be displayed. Any suggestions on how to configure it?
I have an application in the Studio, and within this application, I have a custom table that does not extend from the Task table. I am trying to create metrics for this table, but I am not having any success. I have already tried copying the Business...
Hello Guys! In Service Portall, I have a Variable Set Multirow that has a text field called "Ports".If the "Ports" field has the number 22, it defines a selectbox variable outside the Multirow as "YES", however, I am not able to make this value chang...
Hi there, i have two fields start date time and end date time, the users will fill the form in portal they will select start date and end date then it will calulate difference between days. i done my code it's shoiwing days with decimal number, i do...
Hello,I'm certain that the approval table contains Abel Tuter is one of the approver. However, I'm not sure why the client script is returning "Record Not Found". Please help take a look at the script. Thank you var sysID = '1159195c8376021008469...
Hello All,I am trying to insert multiple records to a table via OOB Import Set API and a transform map.api/now/import/{stagingTableName}/insertMultipleI also have few mandatory field validations to be done, for that I have enforced mandatory fields i...
Customer requires tasks created based on user input from form. Have created a servicecatalog item with a simple execution plan (see below) we will require certain tasks exectuted when fields on the originating form are set (E.G. Region - UK, Region -...
facing an issue in flow designer. Step 6 : look up records (used to get count of records)Step 7 : if condition is placed. When count for step 6 is more than 0 then should be evaluated as True. But in this instance, step 6 is completed but step 7 is n...
To start I'm pretty new to ServiceNow. Only been working with it for about 3 months.I had some requests to make attachments mandatory on catalog items.When I added that request to an order guide it broke and wouldn't check for an attachment or submit...
Hi,I've a field "PAN Card Number" in user table. Whenever the user fills this field, I want to mask the value like BCXXXXXX1D. How can I do this? And how can I retrieve its value when needed? Thank you.
Hi All,Can you please help me on below Query We have started working on the Washington DC version to make some changes to the incident form sections using the Form Designer. However, these changes are causing our custom translations to reset. Regards...
I have a requirement to write a code to print task number of catalog request .should I use flow designer for it or I should write script.
Hi All, I need to get the hyperlink in onchange of catalog client script. I am getting this correctly. But the problem is click here is second link. can we get it in first line.Script: var link = '<p><a class="web" target="_blank" href="' + "/sp?id=s...
Hey everyone, I'm working on implementing the Major Incident Workbench and I want to send out the Communication Task emails automatically instead of having it create the Communication Task then have a user compose/send it. Has anyone ran into a use c...