I have the following condition on a Schedule jobs (They should be run the 1st, 2nd, 3rd, 4th monday of the month) I have 4 scheduled jobs, one for each. If I set the time say up 10 minutes on a hourly run it works but I currently have the Scheduled ...
Is there a way to change the default search behavior of the List Collector catalog variable to be "contains" instead of "starts with"? I know that I can use a wildcard in the search field, but I'm trying to make it a bit easier for the end user.Thank...
How do I specify a where clause in the database view that says where xyz_sys_created_on less than 3 months agoxyz is the table prefix.
Id like to redirect any users without a specific role to a new portal. Ive set the default portal to the new portal. Ive tried modifying SPEntryPage.getFirstPageURL() to do a check for a specific role based on but it doesn't seem to run after a user ...
Hi All, We're looking to customize our standard ticket configuration for when new incidents are submitted via our Employee Center. We'd be looking to either add text or a banner to inform employees that their incident has been successfully submitted....
Good evening all We have a requirement in a specific notification in which we want two links, Yes and No, which will open a new email for the user to then send into ServiceNow, which could also include the watermark to update the incident the email w...
Hi everyone, When a certificate is expired it should create an incident. Now I am not able to find these incidents, Is there something i am missing ? I have done incident.list and in the filter did a search for short description contains renewal/cer...
Hey everyone! About year ago, I created one catalog item with an approval flow that displays the approval request within the approver's My Approvals widget. The approver is able to view the Options and click on either the Approve or Reject button. ...
Hello, I'm having issues placing a newly created record number into a field in an existing record. The functionality I'm looking for is similar to the "Create Problem" OOB UI button. The Create Problem button creates a new problem record and shows th...
Is it possible to have a value entered in a field on a Case, to be added to Activities as an Additional Comment instead of a Work Note? And, for it to only apply to a specific Case view?
Hello, working on some requirements i have not dealt with before, I would need to populate the Service and Business fields on the incident when a CI is selected, currently using reference qualifiers, there are some Database Views which i have never w...
Hi,I have an action that contains a REST step to retrieve a password from our password vault.This is working without issue. What is happening is that the password is being returned in the Response Body as a String. Which is visible in the logs. What ...
Hi All, I'm trying to create Standard Change Request through Pre-Approved Template. I'm using below script in workflow to create one, but its creating "Normal" Change request all other fields like Implement Plan, Justifications, Assignment Group, etc...
Hi All,I'm trying to update fields on Caller contact viewport, in record information tab in Contextual sidebar when clicked on 'Contact.I have tried to create variant of 'Caller Contact Default' and updated the fields. also I have changed the order n...
Hello, I am trying to add an incident which I have already created to the problem form through test automation. By clicking the list banner button UI action 'Add' in the 'Incident' related list on the 'Problem' form, I am presented with a pop-up wind...
