Hello TeamI'm writing a script include to validate the catalog form.If the input values match with record on the table then alert the user that "our database is showing that you already registered". And clear the value.I also wrote the catalog client...
I'm trying to create a report on the customer_contact table, that shows which Accounts had 5 or more users created/registered against the Account yesterday. Grouped by Account/Company.
Hello!We recently setup a new HR integration from SAP SuccessFactors to Servicenow where users are sync'd from SAP to Servicenow. Due to contracts in place with SAP, the HR data in their lower environments is not permitted to have 'real names'. Du...
We had a requirement to change indicators and indicator source for several widgets. The new indicators get their data from a different table, but the historical data should still remain inside the widgets. So I created a few fix scripts to query the ...
Hi experts, I have a custom table as in the below screenshot, when all 3 files are attached, I want to run a business rule (or client script+script include), which copies the 3 attached files to 3 different datasources( 1 by 1 , file1 must be copied ...
I have created a record producer for Idea intake form rather than the widget to easily add more fields if needed. I am facing a problem with the categories not displaying within the idea itself. I do understand categories is on a separate table, and ...
The field changes made through the "Scheduled script execution" are not getting logged/updated in the work notes. Any specific reason behind it? My script updates the 'state' field on a Change form under a specified condition. The script works but I ...
All, Is there an easy way to know if the notifications are going to an ITIL user or an end user instead of going through each notification separately. We had over 350+ notifications currently active and it would be a tedious process to go through th...
Hi, I have created a scheduled job which runs daily, it triggers an event and sends the notification.Background: once the request is raised for particular catalog after 7 days it will send out the remainder notification if the asset state is still pe...
certain users are not able to create outbound requests servicenow to servicenow integration using rest api while others can. I am using script include on this. Please any suggestion?
Hi Community. I have a catalog item that has nine checkbox variables on it. I'm having an issue where the customer wants to add some single and multi line text variables to two of the checkboxes. When I add the extra variables inbetween it breaks up ...
I have a flow which has send email notification , I want to add 3 email addresses in cc below to option who are not members of the assignment group. Tried scripting but that did not work . what can be done ?
Hi All, how to set assignment group incoming email from outlook through flowdesigner to create story record ? Guide me
Hello - When looking at a bar chart report using the Rose theme in the Next Experience UI, the background color gets changed to black color hiding key elements on the report. (screenshot attached).. very difficult to read whats on the x and y axis. ...
I recently viewed scheuled jobs configured in system i see many daily jobs scheduled run/trigger at same time Queries1. will schedule jobs trigerring/scheduled at same time hamper performance of system2. can we club all the jobs running at same time...
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