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Change template issue

Hello ServiceNow family, I have created 3 change templates name with template1, template2, template3. But every time I clicked on any template record its redirecting to one of them with no possibility to access others. Whenever I tried to open these ...

Soni Rahul by Tera Contributor
  • 254 Views
  • 2 replies
  • 0 helpfuls

Leave of Absence Setup

Hello,I have a requirement where I need to show custom leave options on portal and on click of the leave options user needs to be redirected to a specific page that show's a step-by-step process on how to apply that leave.For Example :If users hits o...

Siri Reddy1 by Tera Contributor
  • 720 Views
  • 1 replies
  • 0 helpfuls

Parent category in forms

Hello! I would like to connect category with subcategory from the category model table with reference qualifier. I wrote something like this but isn't working. Can someone help me please?javascript: "u_subacategory=" + current.name + "category=...

SibeH by Kilo Contributor
  • 190 Views
  • 1 replies
  • 0 helpfuls

Need help on business rule, to not run on portal

Hello All,I have business rule to restrict users from creating incident who are not part of those 4 groups.It basically check if loggedin  user is part of those 4 groups , if not then it will show info message and stops it from creating incident . Bu...

ManishKumaJ by Tera Contributor
  • 511 Views
  • 2 replies
  • 1 helpfuls

Resolved! Not able to find the root of sold product

HI Team, I need to find the parent of sold product . I have written below script to achieve this. But when I run it , I get message in logs as "I am Parent: Undefined"  Please help in fixing the issue   var parentProd = getParent(current.sold_product...

Community Alums by Community Alums  
  • 560 Views
  • 6 replies
  • 0 helpfuls

List Collector and reference field related question

Hi, I have a referes:nce type variable 'Requested for' and then I have a list collect type variable 'Additional users'.I am trying to write a simple onChange catalog client script that can perform the following functions:1. If the Requested for Name/...

KS13 by Tera Contributor
  • 462 Views
  • 4 replies
  • 0 helpfuls