Hi All, I'm struggling to create a report based on Request and Requested Items in SNOW and would you be able to help me with this please? In my case I have two Requested Items under one Request, and I need to create a report to show number of reques...
Hi, I don't want to move change state to review until all Ctask are closed which were opened on Implementation. Currently it allow to use Review UI action and Ctasks get closed incomplete. I want to abort the change movement until the chnage tasks ar...
Trying to abort insert action if a record already exists with the same condition with a before insert BR.The action is getting aborted but the system is not showing the error message which I added in the script, instead it shows system generated erro...
Hi All, I have created a scripted API through which third-party tool creates an incident in my instance using json. Now they are sending attachments with the JSON. I need to attach the attachment in my incident. Here the below sample Json which I re...
Hi guys, a have a few questions related to modifying the widget: 1. how to remove the "fa" div class from widget. i asume its the icon widget.. 2. which css class is responsible for aligning text "Request a New Vendor or Engagement" to center in thi...
Hi All, We are integrating ServiceNow with JIRA .We are facing issue with attachment push from SNOW->JIRA. As we have to use Content-Type as "multipart-form-data", am not able to set request with attachment that need to be send. Seems like setRequ...
hello all,I have a requirement to create a report that will show the last 3 months' incidents for which priority has been changedhere is what I have triedcreating a report on incident_metric by creating a definition on the priority fieldhowever, this...
What is demand management ? what is 30-60-90 day plan in servicnow demand management
Hello Everyone,I have requirement to mark task closed incomplete when approver reject.how can I do it using flow designer.Attached screenshot of the flow please check, after 26th step of rejection I need to add step to update close incomplete to the ...
Hi,when I selected filter it is not applying I have used client state and event attached to filter.In my use case , in the filter if select critical in the data visualisation named as incident should get count of critical incidents when critical is s...
I have an URL, which gives me an Excel (assume a downloadable link). I want that excel to get attached to a record in ServiceNow. We can get the such kind of link from ServiceNow's Excel web services as well. How can we achieve that. I tried somethin...
Hi, I am building a custom app now client wants to clone the dev instance ,so there was a ask to take back up of update sets. My current scoped app is in default update set only so when i navigate to studio and open the scoped app in the related li...
Hello!I have a form for mailbox subscription, when I try to submit the form it is stuck on Submitting...The form uses widget, I am not able figure out why it is getting stuck. Thanks in advance.Please see the attached images below,
I've recently created a dev sandbox instance of ServiceNow. I left it for a couple of days, logged into my dev account and kicked off the rebuild of my environment. When I tried logging in with my admin account it didn't recognise my password. When I...
Hi,I am trying to pass the trend by value example: month, date, hour, day manually through client script I see month and day working but i don't see date, hour is working as expected. I see blank screen. Can you please help on how to set date and hou...
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