Hello Folks,I have requirement , we have category field which is dropdown values based on that need to show subcategory values in custom table Category Options:1) Case Transfer2) RTR 3) Distributor Finance4) Supply Chain Finance Sub category Options...
My organization uses LDAP to import users from Azure AD. The issue that my team is having is that our import process brings in inactive users and their information with this import. Specifically this is an issue with location-related fields where use...
Hi team,Can some one help me i have a requirement where after clicking on accept risk button problem should not move to close state should move to another state and also wants to remove risk_accepted from resolution code though i have marked it inact...
I created a subflow that I am calling via script from a legacy workflow. I am having problems saving the output values to the scratchpad and using them in another activity. Subflow************************************* try { var ent = workflow.scr...
Hi All, I need to Limit number of emails sent when at-mentioned while being assigned a task,Currently 2 email notification will trigger, when assigned to person and at-mentioned person both are same, I need to reduce the notification to one. Only one...
folks, I am trying to link an existing scope app to my GIT repo and the Link to Source code is greyed out. How can I link the scope app to my repo?
Within Service Portal we could Emit, Broadcast, and Listen to communicate between parent pages and child widgets. Does this functionality exist within viewports and UI Builder pages or are there plans for it? Besides passing URL parameters. Basically...
HI i want to create a new case when we have same condition but the different output for the condition in decision table eg There are 2 record with same condition but different result i want to create a new case whenever for different result in fl...
Hi Connections, My Concern is that is also present in current setup, when user is OOO and autoreply is sent, this is not captured by ServiceNow and not visible in ticket as well, when users are OOO for some days-weeks tickets will get closed.. this w...
I added 2 new fields on the change request 1. additional assignee (list type field) and 2. additional verifier (list type field. both need to receive notifications that the change task have been assigned to them. I followed the structure and conditi...
I have created a Service Catalog template. However I did not capture it in an update set. Now when I try to move updates sets based on that template to the next environment I get errors telling me the template is missing. So I've tried to capture the...
Hello everyone,i am trying to setup a flow to loop through all sc_request records to update the Short Description where the RITM record item name is equal to two items plus its close completed before or on May 19th i am trying to do a For each but do...
I added and created new fields on the change request 1. additional assignee (list type field) and 2. additional verifier (list type field. both will need to be added to their respective change (implement and verify) task which I did but they also nee...
We have an issue where users try to access KB Articles before logging in, usually from a direct link someone else sends, and after they log in and successfully authenticate it takes them back to our homepage instead of the KB Article they were on. We...
How to Limit the possible “Requested Time Period End Date” selection date to maximum of 7 years from the current date. Can anyone help me on this
