Hey all, I am after a way to make it so that a group of users can only see cases/records related to them. Such as with Tasks, INC, Req, etc the users should only be able to see cases that they are:The Requestor/Opened byThe Affected contactPart of th...
Hello, I configured create/write/read ACLs for a table, so that a specific role has access. I then created a group that will only have access to the related module. I added the role used during my table creation to the group, then included members. U...
Hi Team,I have a below requirement on transform map :Over view on the configuration and requirement :There was a daily data import process via scheduled pull integration for custom account table.data will first import in staging table and via transfo...
Hi,I would like to have one audit trail report which based on the revision number/update number, then have column shown what fields users change as shared below.Is possible to archive in ServiceNow? if yes, how to create it? Best Regards,kiky
Hi, is there a way for Azure AD SSO setup to sync immediately. I've had this working for a while now with all users and groups, but changed this under the provisioning section to specific SG Role groups and it is not immediately syncing with ServiceN...
Hi, For our complaint playbook, there's a step that creates a Quality Control Task. I'd like to make some fields editable, but they're read-only.Am I supposed to look in the UI layout? Any help would be appreciated!
How to setup IRE rule for cmdb_serial_number? Currently I am inserting records into cmdb_serial_number table, but instead of updating serial_number for the existing cmdb_ci (configuration item), it’s creating new record with the same cmdb_ci (configu...
Hello: Could anyone please let me know how to display radio buttons on a form vertically? The link here says to use "vertical alignment" but I can't figure out how to set that: https://developer.servicenow.com/dev.do#!/reference/next-experience/paris...
Hello, I am tying to integrate the Smartsheet application with servicenow using Oauth2.0 token. The issue i am facing is the the keyword in authorization code that the smartsheet is sending is not of access_token but of code example: https://<myin...
Hello everyone, I need to execute a script that inserts into the sys_user_grmember table. However, since the Application Administration is active, I need to run it with the admin user of the application. I tried running it via Scheduled Job with this...
We create content in the DITA XML standard. We would like to be able to upload these XML files and the graphics they reference in our Knowledge base. The XML files can be uploaded, but their graphics do not follow...
We would like to automate the creation of an incident record when an alert email is sent to our service desk. I have achieved it by either an Inbound Email Action or a flow. However, is it possible to have the actual email to be attached to the incid...
Hello, I have a question regarding the use of the lightweight_glide_list2 macro on a UI Page. I'm using the macro to collect references from the sys_user table. When the Ui Page is opened, I want the macro to be prepopulated with a list of User sys_i...
Hello, I am currently working on test automation and want to click on the 'Follow' button within the 'Problem' form. This in turn should display the message, 'You are now following PRB0000000. You will be notified of any new comments or work notes ac...