Recieving error "mandatory fields required" on API response { "error": { "message": "Mandatory Variables are required", "detail": "" }, "status": "failure"} But i rechecked everything the mandatory fields are all filled from json,...
Hi,I am migrating the update set to Test and I see this error 'Could not find a record in sys_user for column manager referenced in this update' What might be the issue please.RegardsSuman P.
Hi Folks, I have a change request and whenever a user creates a Change and selects a Planned End Date as first three business days of the month or last three business days of the month (excluding Holidays), an alert should popup saying something. I h...
Hi Everyone I have this condition Verify that if the Addon or Parent is auto-rejected then the "Rejection Comments" is autocomplete with the following message: "Auto-rejected" Verify that if the Addon or Parent is rejected manually then the "Rejectio...
Hello all,Is there any way to change the icon for the ServiceNow email address when people open outbound emails in Outlook? Please refer to the following screenshot:We want to replace the default "IS" icon with another image.I'd appreciate your suppo...
Hi Team,I have reuirement where i have to trigger one sctask which will assigned to HR Team and after close complete this task i have to trigger one more task which will be assigned to Tech team but the problem is we have single catalog item which is...
Hi All, I am unsure if I can come across clearly about my situation. Anyway I will give it a try. I have an advanced reference qualifier which is calling a script include to get the users from sys_user table who belong to the groups. advance referen...
Hi servicenow developers, I need help related to knowledge articles in service portalIn our service portal, we have links which direct to a facet which has knowledge articlesBut when we click the link, knowledge articles are filtered by unwanted filt...
Hi All, I need to put a variable value in Rest Endpoint: https:lookup/${address_id} If I hard code this address in script I'm getting 200 response, but if I add it dynamically through not getting any response/error but I could able to log the variabl...
Hi We have an on change script which acts on date-time variable. It works fine for future date validation but once the form is submitted it takes to our custom ticket conversation widget and shows the error message that date is not valid. Also when v...
We have below form where u_checklist_item is the custom filed. If user put the checklist item name (checklist_item_name_1, checklist_item_name_2, checklist_item_name_3, etc) then, those value should auto update in the "template" field in below format...
Hi All, I have a requirement to show two emojis(green face, red face) on the email body. Clicking on the green face should redirect user to the portal with the survey questions meant for the green face and clicking on the red face should redirect use...
I have an SLA definition, and I would like to create a business rule that attaches different Schedules to the SLA based on the requestor's location. Has anyone done this? I would appreciate any guidance.
Hi All, I have one requirement, Need to turn CSV file into a GIF and create GEO charts. How can we achieve this and where can we achieve this in ServiceNow platform. Please help me with suggestions. Thanks,
Hello Team, I have a requirement where i need to create 'i' button in the string field and i need button after string field when i click the button, i need to get displayed all the information like reference data. Can someone help me to develop my re...