I am trying to add the catalog categories which we have in our Employee center to the now mobile app.But the Service Catalog in Mobile portal isn't listing out all the categories, is there any way I can customize it to view as same as our Employee Po...
Hi , I have an issue with action assignment. My action is not working as desired . I wanted to restrict my action assignment to specific workspace --- So i made Experience Restricted -- true .. And have action configuration as CSM/FSM Configurable Wo...
Hi,I created a Flow designer where the tasks will be triggered. Currently I have multiple tasks to generate. But I noticed that, When I close complete the first task. Automatically the Request i.e., RITM is also getting closed complete, and the secon...
I need to make attachment mandatory in catalog item before submitting ,In platform view that too it should only takes only docx and xlsx extension files only .
I want write Catalog client script on varaible set and i want to get catalog item,based on catalog item i need to make fields mandatory
Hi ,create child RITM when we click on 'Add Child RITM' button at RITM record, all mandatory fields should become unmandatory and create a record .That button should be available Dekstop/Portal.
which of the following gets automatically captured in update setA Table,Schedule,formsB Table,forms,dataC Table,forms,homepagesD Table,forms,viewsThe answer is B [Table,forms,data] but as per my knowledge data is not captured in update set can anybod...
Is there a way to find the configuration for this icon? It is supposed to open the new tab but right now its opening it in a same tab?
I want report on incident table - incident resolved by support group, if support user not resolved any incident then i want display the "0"
How to edit / change the planned start date of a CR using background scripts .Please help.Thanks in advance.
Hi All,Please help on thisHow to get Current Logged in user roles and groups through background script?
I want report on incident table - incident resolved by support group, if support user not resolved any incident then i want display the "0" If user not resolved any incidents then i want to display "0"
Hi everyone,Can someone help on how to hide send button in Service Portal if the case is in Resolved state? Any help would be great!
Hi All,It is mentioned options.title, options.limit etc in server and html script of sc popular item widget.I have opened and seen options schema but could not find any thing related to title and limit.How to know where these values has been defined ...
Hi ExpertsWhen I selected the developer option its I want to restric the number of KB's on my 'selected KB'. it shows few KA for example 5 KA should showup which I required. When I am select the production I want to pop up the only "one KB" in my 'se...
