Hi, I'd like to change the color of the "close interaction" form button in configurable workspace to blue. I've set the form style to primary in the UI action settings, but the color remains white. In fact, the form style of the "create CC Case" and ...
How do I remove a text area and fix the "Save" function so data is saved properly? This My UI Action function onSubmit() { // type kode here if (g_scratchpad.action) { return true; } var gm = new GlideModal('glide_prompt', true); ...
Hey guys, hope you all are doing goodI just had one requirement where I needed to filter the Requested For variable of the catalog item to show only those users who report directly or indirectly to the current logged-in manager, and I believe you als...
Hi All, I'd like to ask, whether anyone have experience with setting client state in UI builder but synchronously using callback function? I'm trying to change state of client state but it always give me old value. I need that value to be up to date...
Hi Everyone I currently have a problem that I've been tasked with and it's to add an UI action onto approvers to 'add' or create a 'new' approver on Requested Items. Steps that I've taken: 1. Clicked on any Requested Item.2. Navigated to 'Related R...
Hello all,I am a new ServiceNow developer and I am currently working on a function that converts HTML character units to their original character representation.I noticed that some symbols (like easter -> ⩮, Ecaron -> Ě, and so on), are converted by ...
How to identify a scheduled FLOW in Scheduled job table?I have created a scheduled FLOW and accordingly an entry is created in sys_trigger table but now able to know which FLOW is linked ot the schedule in below table. I thought the sys_id of FLOW is...
I have case where in the Module on left hand navigation needs to be pointing to external links(out of Service now) which will be dynamic based on different environments such as dev, uat ,prod. So in case of dev the module link should point to http://...
Hi all, What is the relationship between 'Entity' & 'Risk Assessment' in GRC. Can anyone explain in simple term. Thanks.
I am trying to configure email notification. The Email gets trigger and I can see it on Email logs. However, the email is not getting sent. What is the problem. I have set the Email properties also.
Hi Team , When ever we are creating standard change template , and category is 'template management , after completing approval ,then , Hide on ServicePortal is become false . BR i have written Testing Result Still active shows FALSE can anyone ...
Hi All , We have encounter very strange behavior. we have design the worflow for Normal change such way that it will take addition approval from affected Ci and it is working fine till test environment but it fail on prod . we have same data on all i...
Hello team, I need to pull a report where RITM state is open, approval is approved 1) We have 2 catalog tasks, one task is closed complete and second task is not generated 2) We have 2 catalog tasks, one task is closed complete and next is wai...
Hi,I had a small requirement to change the related lists on problem table from Incident to Cases (Cases is new custom table which extend over OOTB Case). Issue is when clicking on "New" button(Arrow mark) in related list, new record for case table(OO...
Hi I have added the one new knowledge base to the portal on "knowledge base" related list but when we open the portal the knowledge is not showing.Do I need configure any other thing to show that knowledge on the portal?
