Hello.I have a problem, where I'm trying to extend the functionality of the Ticket Conversations widget. I want to add emails to the view, like in the activites formatter on the form like the picture below.I have found the data.stream = $sp.getSt...
In problem record, hide the Notes sectionwhen state is equal to '102'. onChange Client script - Conditions
Hi Team. We have to trigger the notification when approval changes to Reject for finance table. I given the condition when update, approval changes to Rejected. But it always triggered two or three times. Can someone pls provide solution for it.
Hi team,We have one order guide in which we have one catalog item and manage to show/hide it according to rule-based conditions.For us country user catalog item should always be visible but for other countries - we have one multiple choice type varia...
Hi Community, How to remove the Tours Option in CSM Portal? Could you please provide the steps to remove the Tours option in CSM Portal? Thanks,Srinivasu
Whenever we are using the Date Field Or DateTime field In survey or attestation we can see the OOB message "Use format: yyyy-MM-dd".So, How can we Hide that? Thanks In Advance
Hi, I have a requirement to trigger notifications to the knowledge owner if a knowledge article is 6 months old. I am looking for a solution to achieve this. Can you please suggest how I can set up this notification system?
Hi,I want to create a SLA report where it shows Actual elapsed percentage for a particular incident over a period of month.X axis needs to incident number and Y axis needs to be actual elapsed percentage, also I want group by option based on assigned...
I have a bi directional integration between my ServiceNow and 3rd party ServiceNow for incident record. As per the requirement when if we resolve incident at my side then it should send the payload to containing the state , resolution note and resolu...
Hi,I have added the comments field In the portal widget, but it only displays the first half of the comment:Does anyone know how to expand this comments field? ThanksMonique
For context, we have a custom app which has a feature to retrieve all the data from an existing record and replicate it in the Service portal, and if edited in the service portal, the changes would also reflect in the form. Now the new task required ...
Hi Guys, If i change the item here is possible for the variables to auto-populate accordingly? Let's say i change the item to "Applications" would it populate the Variable for that item? Please acknowledge,Thank you
Hi I have an Import Set and Transform Map working into Change Request. I want to introduced a validation step into the Transform to check the Change Request can be updated and if not valid return that fact back to the client. Looking at Transformatio...
Hello, I Need to cancel all task within the parent. I need to cancel the all child task when any child task is cancelled within a request.So far when an end user cancels the parent, it cancels only the one child within the request. I need it to cance...
Hi All, So, I am getting a requirement that I should add filter on the published report so that user who is access the report should be able to filter the just as in excel, but I haven't seen functionality around this in Servicenow. We have tried cre...