Hello Expertise ,I am exploring Demand Knowledge Gaps for HR cases and wondering how data is being pulled into table kb_task_knowledge_coverage.And why running [Knowledge Curation]: Generate HR Case Clusters scheduled job deletes data form kb_task_kn...
Hi guys - I received an inquiry from a user at my company and I am not sure if there's an ideal path. Hope you can help, and thank you in advance! Issue: Is there a way to auto-update a text in the article body based on a related field value? Let's ...
Hellow,i have a requirement to make choice field in the related list view read only. whith using ACL's.
Hello All,I am currently trying to meet the following requirement:Populate a drop-down field (belonging to a variable set) based on the record producer that is using the variable set. Is it possible to accomplish this? I have tried client scripts fro...
we have created a custom column in sn_communities_forum table. when we added filter condition for this particular custom column(date/time), we are not getting as expected correct data. (we got irrelevant/incorrect data)
Hi,Hopefully a fresh look at this by someone else than me can help me move in the right direction.Let's start with the business requirement; restrict access to all Incidents and Questions that are assigned to certain assignment groups - to users wi...
Hello I would like to enable the New button to show in the list view when clicking a reference field to add a new value. The list control currently has the following in the "omit new condition":if(RP){ var current_view = RP.getParameterValue("sysp...
Hello developers! How are you? Is it possible input the variable in the form of incidents of Now agent? If yes, how do? Thanks for help!
I have booked online exam however o wanted to change it to Prometric based exam.I can only two open reschedule and cancel however I am not seeing an option to change it from online to prometric kindly guide regards,Amit
Hello,I need help. I want to disable the Delete option from the dropdown of the Outage from the Incident table. I already have the ACL operation: Delete. It's working on the form but not from the related list dropdown. The Delete is on Global whi...
I am new to ServiceNow, so pardon my ignorance. My problem is this - lets say I get 50 laptops in, all of them share the same manufacturer, model, purchase order, location - things like that. The only differences would be serial number or asset tag. ...
Hello, i have a variable in SCTASK variables section which is mandatory only in SCTASK, if the field is Empty i want to restrict the task closure from the list view. i have written an before business rule and abort action, but that works both on the ...
Dear Experts, I have a transform map targetting the Application service & a OnAfter script which will map the Application and Business application togather. The script is working fine in creating the relationship, however instead of app service to b...
Hello team I was trying to transform Problems into CS Task and in the process of that I was copying the work notes and comments.Script to copy comments and work notes: /** * MIBE * This function will copy all comments and work notes fro...
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