Hi, I have a Business rules that increments the integer values if contains initial keyword, but the problem is it will increment until 8 and goes back to initial number. I have below code. (function executeRule(current, previous /*null when async*/...
Dear All,Can someone provide an insight of how we can get the field Type for the fields in a Client Script?something similar to the below code we use in Server side scripting.var glideElement = current.getElement(fieldName); var descriptor = glideE...
Need to generate the report on AYS based on assignment groups and reassignment groups on how much time spent an the tickets and count of tickets. Example below: Incident On From Assignment Group To Assignment Group Duration 1-Jun GroupA GroupB 20 mi...
The "Opened by" field in the RITM and the "Requested by" field ( Custom field )in SC Task should be same. What is the solution ?
When a user responds to a closed case, I want to send a notification to the sender so that they are aware that case was not created on their behalf.
Hello,I have a Slush Bucket that displays users name. The below variable is storing the user sys_id. Could some one please let me know I can display the user name instead of the sys_id. Thank you. var values = slush.getValues(slush.getRightSelect()...
Hi,When the user is in the process of completing the problem task, a pop-up window should appear on the screen.I am encountering a pop-up window that keeps appearing on my screen.I have compared the UI script with PDI, and I can confirm that they are...
Hello, looking for help to fix this script to include if the ritm is assigned to the current user, enable attachments: function onLoad() { //Type appropriate comment here, and begin script below if (g_form.getValue('approval') !== 'approved' &&...
Our MidServers are handled by our Offshore Team which are new and not sure how new Service Accounts are set up. The previous one had them set up to use "All Midservers" we are getting pinged from Security because a Discovery account is doing Orchest...
I have a Record Producer with a list of variables on the Change Request table. The list of variables default to TRUE for mandatory. When a new change request is submitted, the Record Producer becomes visible and the variables are mandatory. I am atte...
Hello I have different steps in my flow. After user submits the first 10 fields in the form, it should be approved, then if approved, the approver fills out the next 3 fields, then the next approver after approving, fills out the next 5 fields, and s...
Hi All,In Database view table I want to show Assessment Category Results along with that Category related Questions details in List.I tried below but not sure why data not coming. asmt_metric : queasmt_category_result: cate , Where clause := cate.cat...
I created a Business Rule based on this article which works perfectly. People who aren't in the group cannot see it. However, I'm also needing to hide any Tasks or RITMs assigned to this group. How can this be done? UI Policy?? And can someone ...
Hi Team ,I want to learn scripting from scratch so could anyone tell me the path and suggest me some now learning courses.Help will be much appreciated . Thanks in advance !
Is there a way to set a the currency field to a whole number? Our customer wants to get rid of the decimal. Thank you!
