I created a custom field for users to be identified by their priority.(see attachment below) I need to create a label that will show when a user has the priority option selected on their user profile under the caller field of a incident/request/chang...
Hi Xperts,I am working on a Form with various state. For each state I have a different view. So every time I change the state, the corresponding view should apply.How can I make the view rule work on Service Portal Form Widget?
Hi All,I have 12 different SUP groups using a custom view and I have requirement where groups from C1 to C11 should be able to see there specific incidents assigned to their queue and nothing else and C12 members should be able to see all the Inciden...
Hello team, I have to set the requested for variable in variable set as read only and change it to the user that is logged in and doing the request. I have created this script, but it's not working fine, I have 3 options, the first one the user can c...
I have a table u_manager_activities_sv and it has two fields u_catagory and u_subcatogory (which are drop down fields). I have to use an interceptor which allows user to choose the values for these fields. Once they choose, the form should auto popul...
Hi,I am new to servicenow and i am facing a problem to create an action in flowdesigner. My requirement is, I have a reference field, as i cannot pass the reference field value directly , i have to create an action.In that i have to pass the group s...
I have a ServiceNow instance and an Apache Kafka instance. I am able to test my connectivity to the Kafka host via midserver. Is there any way I can post messages to a topic in my Kafka instance and read messages from my Kafka instance via midserver ...
I am trying to do contextual search on cmdb_ci_service_auto table in virtual agent flow . Please find my below script for contextual search on cmdb_ci_search_auto table. (function execute(query) {var results = []; // Initialize contextual search uti...
Good afternoon all I would like to find out if there is a way to display the username field on the task_sla table? I do not see an option to add it via the slush bucket ('name' is not on the 'available' side). I also tried to add it on the table its...
We have setup a connection with MS Intune. When testing any GET Actions from the spoke we get device data back.However when we attempt to use any of the POST actions we get the following error. 403 - Forbidden username/password combo
Hi Guys, I have added the icon link called " My Approvals " which is visible for me for my admin service portal homepage have attached the screen shot for your understanding. Now if I impersonate to a particular user for (will not be able to name he...
I am trying to copy @mentions from record mentioned in activity stream to sidebar mentions. Please provide me any suggestions, how we can achieve this.
Hi,Our upgrade from Calgary to Fuji went ok (few minor issues, but sorted).But for some reason, one of our users (ITIL role) can't see all of the details when they go to view or create an Incident. Fine for viewing Changes, just not Incidents.They ca...
Hi, I have a custom table where i want to update undelivered and OOO emails to the record in activity log.Below is my business rule i wrote and the conditions.BR:(function executeRule(current, previous /*null when async*/ ) { var body = current.bo...
Hi Community! Need to change the background color of this page, I Tried via branding editor but it is not working:
