We create content in the DITA XML standard. We would like to be able to upload these XML files and the graphics they reference in our Knowledge base. The XML files can be uploaded, but their graphics do not follow...
We would like to automate the creation of an incident record when an alert email is sent to our service desk. I have achieved it by either an Inbound Email Action or a flow. However, is it possible to have the actual email to be attached to the incid...
Hello, I have a question regarding the use of the lightweight_glide_list2 macro on a UI Page. I'm using the macro to collect references from the sys_user table. When the Ui Page is opened, I want the macro to be prepopulated with a list of User sys_i...
Hello, I am currently working on test automation and want to click on the 'Follow' button within the 'Problem' form. This in turn should display the message, 'You are now following PRB0000000. You will be notified of any new comments or work notes ac...
I want 1 HR user to see the catalog item in Service Portal, how can i make that possible using script in User Criteria.
Hi all, We have recently started to use Flow designer to build flows for our cat_items. However, on these flows the stage graphic doesn't seem to display properly The req_item stages have been added to the flow and they appear to be working correctl...
Dears, I'm having trouble loading the records in the slush bucket of an o2m custom related list.I created a related list for mapping 2 custom tables and manually replicated the OOB 'Edit..' UI action for the custom table to enable the Edit button tha...
I am looking for help where I need to bulk update some data where multiple users need to be added to a list. I have a unique vale for permissions to coalesce against to assign users to. However when doing a transform map it only actions 1 row and 1 u...
Hello All,Asking out the community, if anyone did SAP Field Glass integration with ServiceNow using Integration Hub (SAP FieldGlass Spoke)to upload timesheets Please share some knowledge/docs. Any help is appreciated.Thanks in Advance!
Hi, I have to hide star rating in portal. In portal when we open knowledge article there are two places we can see star rating. I know we have system property to hide star rating and when I'm putting that value as false it is hiding star rating in a...
Trying to restrict 120 records not being available for selection for a field 'VM Name'(referencing to vmware_instance) and it has reference qualifier as shown below: I have added the condition to restrict for 4 records using (isnot or isnot or isnot)...
Hello.I want to present the user with a drop down list with names of groups (in a remote system) when the user goes to request a custom catalog item I created (called "Request Remote Access"). In the catalog item definition I see the different types ...
Has anyone ever come across this? We have 3 different change types: Normal (normal), Emergency (custom), Informational (standard). We have always been able to export these Change forms to PDF. It was reported by a user today that the Informational ch...
Hello,I am working on ATFs and while doing so, I realized that the UI Actions that are working in the Workspace are not working in the Platform UI. The Approve UI Action button is showing in the Platform UI, but the update when clicking the UI actio...
