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Forum Posts

How to make this email notification sent

Here is the requirement I have already made the UI action and it appears but i don't know is it correct or not and it has been sent or not and is there a better way to do it ?  

RullaD_0-1713417275435.png RullaD_1-1713417306541.png
RullaD by Tera Contributor
  • 260 Views
  • 1 replies
  • 0 helpfuls

Export to PowerPoint (On-Prem)

Is there a way to use the Export to PowerPoint feature in an on-prem environment? Note, we do not have Microsoft 365 on-prem as advertised as a requirement in the ServiceNow Documentation. Thanks in advance!

Help with script for advanced reference qualifier

Hi Community,The last current.variables works fine. (+'assigned_to=' + current.variables.tb_submitted_for;) no issuesBut, 'sys_idNOT LIKEcurrent.variables.first_list_of_assets^' is not working. - no errors javascript&colon'install_statusNOT IN7,8,17,...

Resolved! Record producer assignment logic

Hello,I have a record producer that allows users to submit a new Demand via portal. I'm trying to apply the following logic: If variable 1 (type checkbox) is true, then demand manager should be Person A.butIf either variable 2, 3, 4 or 5 are selected...

Diogo Luz by Tera Expert
  • 686 Views
  • 3 replies
  • 0 helpfuls

Change Adoption Report

Hello,I need to create a report that displays how many groups have had a Change Request assigned to them.We are trying to measure change adoption in the environment.We need to see something that queries all of the active groups and shows how many of ...

Community Alums by Community Alums  
  • 419 Views
  • 2 replies
  • 0 helpfuls

UI Macro

Hi All,  i want to a custom UI macro with time entry functionality can be used to allow end users to submit tasks to their timesheets in ServiceNow. The end user will not able to see the time card module directly, so he able to submit the task in tim...

Populating fields in Adobe Software Request for non-ITIL users

So I am seeing users with no roles (non ITSM users) are causing issues with the population of fields for my Requests. I need a fix for this and I think I have found a way of how to do it but I just need someone to write me the appropriate scripts for...

msekla by Tera Contributor
  • 295 Views
  • 1 replies
  • 0 helpfuls