I'm looking to correct a bug with one of our applications. While looking at the application filter of the app within our vendor instance, I noticed some older changes that I don't believe are part of the current certified application. I believe these...
Hello ServiceNow community,i need to add some custom fields to the "schedule an appointment" tab like 3 fields which are text fields. How can I achieve that?I saw some threads where some people talked about cloning the widget and customizing it, is t...
Hey everyone, Having issues with integrating an external content with AI Search using a flow.So, the limit of initializing a batcher appears to be 1000 however I have more records that I need to pull to index and changing the following property doesn...
Step 1: create a UI macroStep 2: create a UI formatterIn formatter field value should be : ui macro name + .xmlfor example : formatter_one.xmlStep 3: open incident form layout and add formatterIn My case I created a new section in incident form and a...
One of our Standard Change Templates was accidently retired. Is there a way to reinstate it? I can reactivate it but it is still in the retired state and I cannot modify it as it does not show in the dropdown list to select. Thanks so much for your ...
Hi Everyone, We have a scoped application that contains two tables, parent and child. I want to show 4 fields from the parent in the child list view using dot-walking.Here's the different cases where I can see the field value : Parent field on paren...
I've used g_modal before in a Workspace when I had to create an authentication feature for work, and now I have to create a new modal but in what I believe is called classic or native UI (an example being when viewing an Incident ticket but outside o...
Hi Everyone, I have a requirement to display HTML fields in Additional Details Tab whenever a request is submitted, as per my analysis ServiceNow is excluding HTML fields to be visible on Request Details so i have made slight changes to include HTML ...
Hi all ;i have two buttons on an email template , it's working good but the issue is the RITM still waiting for approuval maybe you clic on approuve or reject buttons : sharing the the email script for two buttons : //email.button.approve.insertva...
Hi SNow community,Can we add more state optiones on the story table(rm_story)? Is there any inconvenient?Thanks in forwards,Leo
Hi,How to setup "portal" as the home page for Now Mobile app.When Now Mobile app is opened the first page it should show is portal page.
var gr = new GlideRecord('u_capex_requests'); gr.get('sys_id', current.document_id);template.print(gr.u_requestor_name);tried this in mail script to get requestor name in email body, but it is not happening. Please suggest some alternatives to get re...
Hi, I wanted to change the Virtualization of Agile Development Dashboard(Sprint Tracking) for Stories table into Gantt Chart View or any other simpler view than this. How to achieve this in service now.Like below is the screenshot in which for e.g. I...
Hi All, How can I close the RITM when all the catalog task are changes to closed using business rule ThanksSurbhi