I have a list collector in my catalog, I have selected table as incident so it will show all the incident record numbers , I have selected a default value and I want to make it read only how can I achieve this ?
Hi All,I want to configure a notification based on a role. Use case: If the user who updates the record does not have admin access the notification should not be triggered else the notification should be triggered. It would be helpful if i get the pr...
Hi, How can we display field message in color. for info message we can do like this (g_form.addInfoMessage("<font color='blue'>Hello world</font>");). For field message i tried like this(g_form.showFieldMsg('department','<font color="blue">Hello worl...
Hi everyone,I need help developing a discovery-based alerting system.In particular, I should open an incident every time an IP address that is scanned fails to discover the relevant device.I would like to know if in the discovery log table it is poss...
Hi all, First of all, is it possible to configure a dependency between a list type field and a choice field? If it's possible, I have a list type field with say, 5 choices (a, b, c, d, e). I also have a choice field (with choices x, y, z) that is dep...
I'm a beginner in Servicenow and English, so please excuse me if the sentences or questions are strange. I have a glide_list List Collector variable referencing the sys_user table with the following attributes: ref_auto_completer=AJAXTableCompleter...
Hi all,I raised a Change Request for Windows Server patching for the usual Microsoft patch Tuesday. This is a Standard change because we do this patching regularly. This has been approved by management and CAB.The description and details in the CR de...
Hi All, I am running the ATF on Change Request form after the Vancouver upgrade in the sub-prod instance.I am getting one Error as: 'ReadOnly true not set on field state: cross-scope access denied.' Wanted to check if anyone of you got this error? If...
Hello,We are trying to translate messages appear in the Resolution Shaper in Case Form (screenshot below). We have tried with the following keys, but with no luck. Can anyone help? - {0} created a new Case- {0} {1} created a new Case- {0} {1} created...
Requirement: To capture the Knowledge articles(KB) created or updated in a month.For this, we have created the following two reports:Report 1: Knowledge articles created by the consultant and in the published state - It's available in Service now.Rep...
Hello All,I want to create an alert when an user is trying to raise an incident based on a configuration item which is having an current outage. So I write a client script and script include. But the alert is still not showing. Client script:-functio...
Hi i am trying to write a user criteria that contains users that dont have a specific role by using the advanced script Would anyone be able to help me with the script that I should use? I have tried several variations and still struggling to get i...
Hello , I have set-up the respective Google API's in the instance by following the procedure from this doc https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/navigation-and-ui/task/set-up-google-maps-api.html , still the ...
I came across situation where I need to debug code in details. Could you explain how can I debug the node logs ? Please share best practices. Thank you.
