We do have client/matter number reference fields on a UI page. I am trying to set the filter for the matter field based on the client field selection. Is this possible? Thanks!<g:ui_reference id="clientNum" name="clientNum" table="u_clients" comple...
I have a requirement, In which I need to use catalog item variables inside MRVS.In mrvs, I have one lookup select box, and I want to display values in the lookup select box based on the value of catalog item variable.
Washington DC Patch 2 Hotfix 1 We set up a service catalog to allow users to request resources from other IT groups to be assigned to change tasks.When the service catalog is submitted, variables for resources are made visible and set as mandatory.If...
I have created an interactive filter based on a choice list and added it to a dashboard. Now, I want this particular interactive filter to be visible only to members of a specific group. For example, I have a group called CAS-AG with members X, Y, an...
Hi All, please let me know on which basis risk is calculated after filling the details in fill out risk assessment. Thank you
Hi Team, We need to do Amazon connect CCP integration with service now. Whenever agent will accept call from Amazon connect CCP (Contact control panel ) at the same time Incident ticket should popup in service now with current ticket details. Thank ...
Hi, Please suggest REST API to call to show incident ticket details pop on users screen. After ticket created and retrieved ticket details(sys_id). Thanks,Divya Sankhe
Hi All, Another ServiceNow community user is not able to see post when we check in profile. why this happening please let me know but user is able to post question after posting that user shared that link with me but I'm also getting error Message N...
I want to hide Save button on agent worksapce only when state is changed to reopen rest in other states it should be visible.Can anyone tell how to achieve this?
There is on change Catalog client script which will trigger when the request type field is changed. This client script will internally call script include.While performing on change action ESC form I'm getting console error called (Only in STAGE envi...
How to disable the change location in walk up experience. When current user location is milan and user selecting the change location is milan in the sense need to disable the changelocation in walk up experience. I tried a lot of times can't able to ...
I want to create a check inside the instance scan>>Checks. I have a created the basic security check which checks wwhether all the users in the sys_user have a email address. but when i delete the email address of a user and test check the check . Bu...
Hi all,Is there a way to populate some fields when creating a task from a VTB?I have a VTB over sc_req_item table.I want to create a "Catalog task" from the checklist of the VTB but populating "Request Item" field with the parent RITM.When you create...
There is a requirement to show only activity section of a record on a portal page.I am using the OOB widget 'Ticket conversations' by using the below code. data.f = $sp.getForm(task_table, data.task_sys_id, data.query, data.view); var frm = '444ea...
Hi Team,I have a "Reject" button on change form, but once we click on the reject button on change from it needs to redirect to approval record form and ask the comments to reject the change. Can any one please help me with the coding part. Currently ...
