Hi all, I am working on an integration with Docusign by using Docusign spoke for a custom application in servicenow. Does anyone know if we need to have a virtual user account for Docusign to set up Service Account. what is the significance of the em...
Hello Everyone, I hope you are doing well actually I just started Discovery Course if any document or use case of Discovery then please let me it will be very helpful for me.
Hi Team, I have created a case and mapped the fields from case to incident by after BR.Now we need to auto populate categorizations, configuration item and assignment group based on selection of caller on incident form once case raised by customer fr...
Hi, I have a multirow variable set on a catalog item. In the catalog item, once you select a specific Network value in a variable , i fetch the associated data and displaying them in multirow variable set. So for 1 specific network, there can be rows...
I have an email notification that I created for when someone is added to the Watch list.The intent is to send the notification to the user when they are added to the Watch list. The notification works perfectly - the condition is set to fire when the...
Hi, I am trying to create a script include that I will call from a report. The script include should list out all company records that have at least one request item associated to it. This is the script for the relationship I created which applies to...
Data Policies take precedence over UI Policies in terms of enforcing mandatory fields and performing field-level validation. UI Policies can complement Data Policies by controlling other aspects of field behavior based on specified conditions.
Hello all, Within the incident form, I have a new view created that should only be visible to the incident managers, called Major Incidents when I open that view, I need to add a button to the view only and only visible to incident_manager. How do I ...
I have the quantity and price of a catalog item displayed in an OOTB widget on the catalog form, but when I increase the quantity, the price remains the same. Is there a way to get the price to increase as the quantity increases? (Also I can't get th...
I have a requirement in portal to autocomplete the address based on the user input. Can someone provide me the solution that how can I use google place autocomplete API in portal widgets? https://developers.google.com/maps/documentation/javascript/ex...
how to adjust an acl to allow members of the watchlist of a table to be able to see the record in a read only state. its a non request table
Hi everyone, I'm currently facing this issue where there are duplicate records that are being generated in an HR Task under checklist.LIST. Any idea how to prevent this from happening? It's also affecting the mobile app as it's currently showing dup...
Hi,I have an external API which is developed by myself and I tried to get the file at the API but can not. I want to ask what data send to my external API and is it retrievable in my API ?
Hi Team,I am in need of suggestion for one of my items.Ques: I have catalog item, in which there is a Reference type field, which is referencing to location table.In variable Attribute I am placing it as: ref_auto_completer=AJAXTableCompleter,ref_ac_...
Below conditional scripts are not working for watch list, opened by, caller_id is dynamic me and incident state is new, in progress, oh hold states.Kindly help me to fix the below script to get desired output.
