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Resolved! Question on field level vs tabel level ACLs

Hello All, I have a fairly simple process I am trying to figure out pertaining to ACLs, but for the life of me I can't get it working and lean on your combined expertise for help.   I am working in the alm_asset table and the requested functionality ...

zerofidelis1 by Tera Contributor
  • 3387 Views
  • 4 replies
  • 0 helpfuls

How do I update the Overview tab in BCM workspace?

I'd like to add an additional widget to the Overview tab on an impact analysis record here:I've gone into UI Builder but I don't see a page for just the BIA page - I'm only seeing pages for filling out impact assessments and dependency assessments wh...

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Integrate Two ServiceNow Instances

Hi,I am interested in setting up a one-way integration between two instances.I have created a story in the source instance, and I need to create it in the target instance.I updated the story in the source instance, so the same changes should be refle...

Service Portal Widget

Hello everyone,I am looking for some help.I am trying to send the selected value from user from client side to server side. The value successfully getting sent to the server side but I am not sure what exactly should be the server side script to fetc...

SohaP by Tera Contributor
  • 765 Views
  • 5 replies
  • 0 helpfuls

Managing our ServiceNow Environment

 Hi All, We have a situation here at our company. Many years ago, the company hired a Servicenow partner to set up ServiceNow. Being new, the company had ZERO knowledge of Servicenow and years later still have very little knowledge for administration...

kathymorris by Tera Contributor
  • 842 Views
  • 2 replies
  • 1 helpfuls

Doubt on integration between two instances

Hi,   My requirement is:*In instance A whenever a new story(rm_story) is created or updated or deleted or any changes  occured It should  replicate in instance B ,*Without using separate rest messages for every crud operations*Is it possible to achie...

Bruce lee by Tera Contributor
  • 577 Views
  • 6 replies
  • 0 helpfuls

Integration Two ServiceNow Instances

Hi,I am interested in setting up a one-way integration between two instances.I have created a story in the source instance, and I need to create it in the target instance.I updated the story in the source instance, so the same changes should be refle...

SubashM by Tera Contributor
  • 577 Views
  • 2 replies
  • 0 helpfuls

Resolved! Jira Server Change management integration with custom fields

Req: To integrate jira server change management with servicenow . There are some custom fields in Jira change management like QA, UAT for normal change. Can we achieve this through custom API? Also in ServiceNow the service desk or the help desk grou...

dmarpaka by Tera Contributor
  • 1755 Views
  • 6 replies
  • 5 helpfuls

Mobile application's UI

Hi,Based on this document , I will find where to enable the universal linking and let users see the button "View" on the mobile web browsers. But I want to modify the UI after it redirects users to ServiceNow Agent app when a user clicks on the butto...

Need help in Dynamic Content

Hello everyone!I created a new Dynamic Content for my Issue GRC Dashboard, to do a filter using a OR condition on my own reports ... It's working but I'm facing a problem when a try do a filter in Reports with "Group By".. It's appears "No data to di...

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