I have two fields on incident form. Both are reference to cmdb_ci_server. I want the values from which I could choose for the second field to have as a parent what I chose in the first field. What should I do?
Hay, i have a scheduled Import with a Condition. I i use this without the Option run after Parent, it works an runs only on Friday answer = checkTime(); function checkTime() { // should only run on Friday after Comparex Data - Load var gdt =...
When we are using Run a playbook activity in a playbook to run a New playbook . The state of the Security Incident Changing according to The first playbook but i think so it should change according to 2nd playbook after it triggers from the activity....
Hello! I'm trying to change the field 'ativo' to false when the field 'data de demissão' is at current date or after. However I'm not sure how to do it. Can you recommend me an article or tell me how you would do it? this is what I've done so far. ...
Hello everyone, How do I change the knowledge base information text that appears in the ServiceNow Knowledge Base Portal? I had a look, but I don't see that it can be changed from the portal, does anyone know what I can do? This capture directly from...
I have an item that was edited in Catalog Builder, then submitted. It's status immediately went to "Checked Out". After waiting a few hours, I looked again and it was still "Checked Out". I attempted to edit it and got the message you see below. I...
Hi all,I am new to AI Search. I have created new search application and profile on case, catalog and KBA. It works well for the admin role but for ITIL role it doesnt.Below is the catalog that I search on portal. It shows me the catalog and can open ...
Hi all. How can I mark high importance in scheduled Report? not notification Thank you,Aryan
Hi everyone, Im trying to change the "Related Search Result" label but Im not being abble to, I have tried the "sys_ui_message" table and in the "Formatters" but none of them worked. (I want to change it in another langue)
I am having issue with drop-down menu. The tags in the menu is not displaying properly. They should appear one below the other. <div class="multiselect-dropdown"> <button class="dropdown-toggle" type="button" data-toggle="dropdown"> ...
Hi All,We have requirement that we need to add pop-up in list collector reference. Could anyone please help on this. when we click on that magnifier glass, we have to select multiple selection records like i have added another screenshot, Please help...
Users should able to see records in users table without security constraints. When a Non Admin user search in the user table, he should be able to see the list of all records for which he has access to. Once all the list of users is displayed then on...
Hi All,Hoping for some help from any friendly PA savants. I'm trying to create a formula indicator to show Average resolutions times per Service. This part is easy, however, there is a problem where some Services have maybe 3-4 Incidents per year vs ...
I would like to know how I change the color of each element separately depending on which knowledge base appears in the KB Portal in Servicenow? or at least add something like this, a color to differentiate one from the other, I thought about modif...
I am facing an issue while running the script in UI action. The client side script is executed but the server side script is not getting executed even if i use gsftSubmit().Here is the code: function alertUser() {if (confirm("Are you sure you want to...
