How can we integrate Service Now with Amazon eCommerce website. Where a user submits an request in Service Now, it should go and place an order for that item in amazon website.
I want to give language options in a live chat on service portal so that user can continue in which language he wants
Hello,I am attempting to set up a notification for instances when a RIMT is rejected. Specifically, when an approval is rejected. Despite rejecting the RIMT, the stage and state still do not change.How I can modify their values once the approval is ...
In OOB notificaiton table, when I search for a particular email template in list view, automatically dot walk is happening (Email teamplate.Name)How is this configured?In the list view/configure list, I dont see dot walk configured at allThen from wh...
Hello experts , In my service now instances while creating a normal change request it has to go through 2 stages of approvals . In the first approval only any one from the assignment group is needed to approve to go into the second stage . On the sec...
Hello All, I am facing an issue with the domain assignment to the users. I am getting users from LDAP, I have the company field mapped in the transform map. The issue is that the domain of some users is set to global; for some, it is set to the req...
I have a Script-include called TaskUtilAjax and I'm trying to call this ajax from background script using the below code and gets me this error "GlideAjax" is not definedvar ajax =new GlideAjax('TaskUtilAjax');ajax.addParam('sysparm_name', 'canClode'...
we have a select box field with 1 to 10 choices when user select option 4 then 4 tasks should get created if i complete all four tasks then RITM state should complete if i incomplete the tasks then RITM state should be incomplete how can we achieved ...
Hi everyone, I am trying to attach a document for a test I'm working on but the ATF results are returning "Invalid table:". The step I am using is "Add Attachments to Form (SP)". Do you know why is this issue happening?
Is it possible to get list of current logged in users across all the nodes atleast now? PS - There is this table sys_user_session which gives good information about this, but if the user has not 'clicked on log out' but just has closed the browser, t...
I have one variable in catalog form named " change start date".How I can check whether the change start date is greater than 24 hours in flow designer and based on that I need to create a Normal or emergency change record?
there is a custom table say abc, i had made one ui action in it, i want to open a modal to create an incident record when i click on ui action. It should open a form , when user submits a form, it should submit record in incident table
So I am trying to use a html default on a html field so the user is presented with a checklist on load. The checkboxes work fine however when I save they clear. I know this is more of a html question rather than SN but does any one have any ideas? He...
Hi.In my project, change management is assumed to be using OOTB's Flow Designer.However, since I don't need the automatic creation of change tasks, I plan to copy the flow below, delete only the "Change - Implementation tasks" section, and activate i...
Instance Options in HRM Todos Summary Widget is not enabled. How can I activate it?