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Resolved! Difference between two dates

Hello Experts,I have written below to calculate the difference between the two dates can anyone why my script is not working?Thank You.Display Business Rulevar gd1=new GlideDateTime(); gd1.setDisplayValue(current.sys_created_on); var gd2=new GlideDat...

Mark Wood by Tera Contributor
  • 549 Views
  • 2 replies
  • 1 helpfuls

Why Form UI Action SetRedirectURL not working in PORTAL

Hi Team, WE have Child Financial button on record, when we click on it it has to copy all Parent record values and create new record.var gr = new GlideRecord('u_financial');gr.initialize();gr.description=current.description;gr.insert();action.setRedi...

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Supriya25 by Tera Guru
  • 698 Views
  • 3 replies
  • 0 helpfuls

Report HR case Attachment

Hello everyone,I have a report created from the HR case table which displays a list of cases grouped by assignment to. What I need is for one of the columns to show the names of the attachments attached to the HR case. Any suggestions?

pferreri by Tera Contributor
  • 389 Views
  • 1 replies
  • 0 helpfuls

assigning HR task to opened by user of HR case

I have a requirement where I have to assign a HR Task to the user who opened the HR case . we have a field "opened_by" on the HR Case table.For this I have written a assignment rule targeting Hr task table .current.assigned_to = current.parent.opened...

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assign a HR Task to the user who opened the HR case

I have a requirement where I have to assign a HR Task to the user who opened the HR case . we have a field "opened_by" on the HR Case table.For this I have written a assignment rule targeting Hr task table .current.assigned_to = current.parent.opened...

griddhaluruso_0-1711304062925.png

Issue with Caller when creating Incident using REST API

There are 3 users like this:Using REST API (Table API), external tool is creating INCIDENT where below is the payload they are sending:{"caller_id":"Carol Coughlin","short_description":"Issue with MS Teams","description":"Not able to attach docs in T...

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Suggy by Giga Sage
  • 582 Views
  • 2 replies
  • 0 helpfuls

Resolved! RITM SD and Desc Sync from Variables

Hi Team , For this particular catalog item , what ever short desp and desp user enters   That has to populate in RITM   NOTE - Only for this Particular Catalog . Please provide script , and please provide screenshot for better understanding . current...

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nameisnani by Mega Sage
  • 643 Views
  • 4 replies
  • 2 helpfuls

Resolved! Help with Field Styles please!

Hi everyone, I'm trying to figure out why my field style script is not turning whatever 'retired' CI that is in the CI field on an interaction red. The fields below are the correct dot walk values. Not sure what I'm missing. Anything I can try? Value...

Change Parent State based on Child tasks state

Hello Experts, From scheduled job we are creating 1 Parent Record along with 2 Tasks under it with Task 1 Type as "Code Review" and Task 2 Type as "Test Review".  Also, when we have a 'state' field on those tasks with dropdown options as 'Update', 'N...

Ben42 by Tera Contributor
  • 434 Views
  • 1 replies
  • 0 helpfuls
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