Resolved! hiding tab component based on custom role
Hi How to hide tab component based on custom role? Thanks in advance
Forum Posts
When we can use on load script in on change why they given on load client script separately ?
Can any one give me business scenario where we need of both ??
how to hide only a specific attachment of activities
I would like to hide the attachment below, be it in image format or files.How could I do it?*I want to hide only a specific attachment.
Resolved! Not able to add instance with link in column in service portal
Hi Guys, I am working on the service portal where mistakenly I deleted the one of the instance in a row now, I am trying to get it back. But when I try to add instance in a column it does not show me option for Instance with link and tend to create ...
Arrays vs Sets in ServiceNow Scripting: Which One Should You Choose?
In ServiceNow scripting, making the right choice between arrays and sets can mean the difference between a smooth-running script and a headache-inducing one. Both data structures have their strengths and weaknesses, and knowing when to use each can h...
Import Wiki Pages as Knowledge Article
Hello Experts, In my current project, we have a requirement to import thousands of wiki pages in ServiceNow as Knowledge Articles. Is it possible? If yes please help me with the process. I know we can import word files but not sure about wiki pages. ...
Adding affected CI's to change request using Transform script
Hi, I have an import set api to create change requests. Based on few conditions I want to add multiple Affected CI's to the Change request once its created. I am trying to do this using the onbefore Transform script but it's not adding the CI's to Af...
Resolved! If condition
Hi everyone! I would like to ask how to write a script for the condition : If account field contains "OOO" and if account field does not contain "NA" Here's what I did : var str = current.getValue("u_account"); if((str.contains("OOO")) && (str.d...
Resolved! push and pull connector in Event Management ServiceNow ?
In what condition we use push and pull connector in Event Management ServiceNow ?
How can i restrict user to update only perticular Field in a table from data source or load data?
Hi Team,In the current scenario, the user exports data from the servicenow table into an Excel spreadsheet, makes updates to the spreadsheet, and then loads it back into ServiceNow. The requirement is that when the user uploads the Excel file, only o...
How to Send Notification Based on Role or ACL
We have had a business case come up where users in the 'caller' field that have the 'itil' role need to receive our email notification when anything is added to the worknotes even if they are not @mentioned. My thought was I could dot walk a conditio...
Resolved! How to stop admin to impersonate the normal user for HRSD modules?
I want to restrict to the admin to impersonate the other user for HRSD module.
Duplicate Numbers on Contracts
Hello Guys, We are seeing duplicate record numbers on our contracts table. I have run the script to identify how many duplicate record numbers are there and I see more than 100 records. How can we address this issue? Thanks,Rocky.
Resolved! Virtual Agent Post Chat Survey
Hi Experts, I'm working on Virtual Agent (Chat Bot) in ServiceNow, I have a requirement to set-up OOB Survey at the end of the chat conversation. Could anyone guide me where I can set-up Post Chat survey. I found a YouTube video which explains only a...
Resolved! Lookup Select Public access
I need some help on a public record producer. First off this is not my design I picked up a horrible process and just trying to remedy it. I have a record producer that has a category and subcategory field. The category field is a select box and is w...