Hi all, this is my use case: the incident/RITM will close automatically at submit sending a notification mail to user who open it.It's also needed to add a comment and resolution note with the same content of notification. I've got a problem with add...
Hi, I created two UI Action cancel buttons for both a parent form and child task. I needed them both for the submitter and reviewer to cancel at anytime. Neither are working.I have taken screenshots of the parent & child task cancel buttons. Here is...
I have requirementWe are enhancing some table (test) and hence need to modify the excel template with in catalog item(test2 )to accommodate newly created columns.So basically there is table called testWhich was recently updated with new columnsAnd th...
Hi Team ,Can we connect single servicenow instance with multiple jira instances if it is possible then how to do that . Thank you
User can change the change request type when the states are on new, access and authorize and place the record at new state after the change. Can we switch from one workflow to other ?Or is there any other approach to implement this. Thanks.
I'm trying the multi-row variable set for the first time and I having a bit of an issue. Can't see to find an answer on the community board. Went into one of my catalog items, added a multi-row variable set: and then added some variables: On th...
Hi I have a requirement to add single/multiple users to single/multiple groups by flow designer.Any help is appreciated user to added and groups added name both are list collector fields.
how I can add date condition for database view for examplesome think like this :opened_at > now() - 7 ( not working )opened_at > now() ( not working )opened_at > Date() (not working )opened_at > '2015-01031 06:11:55' ( working)please see the at...
So I built a database view with the following ...TABLE: metric_definition ORDER: 100 WHERE CLAUSE: md_table = 'incident' && md_name = ' TCS...TABLE: metric_instance ORDER: 200 WHERE CLAUSE: mi_definition = md_sys_idTABLE: incident ORDER: 300 WHERE CL...
Hi everyone, In the form, if the user selects salary advance, the field percentage of the advance does not allow us to include %. It allows us to include numbers up to 50, which is correct, but it should also allow to include the % character. I trie...
Hello @everyone. Good morning. I need some help reviewing the business rule below and give me advise to correct the issue of the RITM not created and not added to an existing current REQ. I appreciate the help. ------------------(function executeR...
Hi there, I am having some trouble with a dialogue box. When you are in the list view of a table, I have a UI action which is a New button. Once clicked the user is asked to specify which view of the record. The view is also a choice for one of the ...
Hi,I am trying to design a flow logic in flow designer to update the Incident state field to Cancelled if the field configuration item is empty. If the field Configuration Item is not empty then I am updating the Configuration item's Assigned to fiel...
Hi Team, I created script action in flow that run python script file in Mid Server, I got error like this "'python' is not recognized as an internal or external command,operable program or batch file.", but I installed in python in host machine below...
Hi, How do we add Impact,Urgency and Priority to Major Incidents form? I am trying to add via "Form Layout" but no luckand all three are visible in list view Please help!
