I need assistance with having a report widget such as donut that will show 0 values for the group by assignment group. Or I need assistance with setting a static color scheme so that each group color will stay across each widget so it has a consisten...
In the service catalog form there will be three fields1. Domain-multiple choice2.application name-reference variable (cmdb_ci_business_app)3.security group name-single line textBy using this one hear I have a one requirement if user selects domain th...
Hi there,I am hoping someone can help me out. We are in the process of upgrading ServiceNow to Washingtondc and Nuvolo to Thailand and since completing these updates, whenever an approval is completed in the system, we are getting this error:"Execute...
Hi,The "Installs" tab is intermittently missing under "License Usage" in the Software Workspace. This inconsistency seems to be a characteristic of the Workspace. Could someone who has encountered this issue before offer a solution? We need help res...
Hi All, I have a requirement where I need to specify any file before attaching it on supplier product weather it is external or internal. I need to do this specification on shopping hub application. Also once I will select it as internal or external ...
Hello, is there a better way to manage content to a specific object (i.e., a business application)?So far, I can only attach files, and they are listed on the top of the form.Ideally, a file explorer type of UX with the ability to create folders and ...
Hi! Here is the detailed use case.On custom record producer called "create new incident", when user selects category as "Software" and subcategory as "Email" then instead of submitting the incident record "interaction" record should be created in a b...
I have a requirement to create Associated Tasks as related list, that will link the Change Request with INC, REQ, RITM, SC TASK with Change Request. When INC, REQ, RITM, SC TASK is opened same Change Request to be added those.How to achieve this?
WE have created a field for acknowledged by in the incident form.We would like the field capture the name of the person who acknowledged the ticket first
Hi ,I have created a custom Widget and in there I query the core_company Table and get the company name and pass it in to GlideAggregate query to get the Aggregated results. When I pass "sys_Id" of the company record (from core_company) to GlideAggr...
Hi, I created Database view merging two tables in ServiceNow and created report in table view in ServiceNow. I want to add report in Service portal, when i try to add the report in out of the box. Its showing as mentioned in below screenshot. But, i...
Hello everyone. We have a requirement where the form should be readable except the work notes section, i.e. the work notes should be editable for everyone even though they do not have any role. I have created one ACL which I have attached in the scre...
Is there any way to give itil users to delete work_notes and additional comments from the activity?So they can choose specific comment in the activity and delete.
Hello Everyone, I have 2 fields Start and End. Whenever i select any furfure date in start date field , my end date should not be more than 21 days from start date. below is the script i tried with but didn't work: function onChange(control, oldValue...
Dear all, In an Order Guide, is it possible to grey out (disable) the 'Next' button from a Catalog Client Script ? Thank you in advance for your help. Best regards.
