Hi, Trying to scaffold a component project in my DEV instance. Whenever I try to use the login command with SNC, I get "Response code 401 (Unauthorized)" You also get a log entry with the message "Basic authentication failed for user: carol.coughlin"...
Hello Beautiful People, I wrote a code in UI Page using Jelly Script, I have run the code, and it works but having issues. The <p> tag and </p> keeps getting inserted in the beginning and end of my text. Please find the below script which I wrote. ...
Hello Team,I am facing a strange situation where priority values as 6,8, 10 are set on requested item. These changes are done manually by user as checked on the work note section. But the strange part is these values are not available on the choice l...
I want to make a service now email notification that send a email whenever a field that was previously populated becomes empty but i dont want it to trigger at the beginning of the record creation (Because it will start empty until it is populated.) ...
Has anyone worked on a similar requirement where we can customize the launch of a guided tour based on a certain condition. Thanks in advance!
Is there any way to show the value of an HTML field properly when it's delivered in a pop-up that shows a UI page? Right now any HTML comes across as regular text and isn't translated in the XML of the UI Page. See here for reference: https://docs.se...
Hello, I am creating a report for major incident management, and we have recently (February) cut over from the out-of-the-box Priority field to a new Severity field. In order to look at both fields at once over a period of time, we created a script t...
Good afternoon, We are trying to write some ATF tests and some of our catalog items are not showing up when you select Service Catalog. The ones that are not showing up all have some sort of automation in the catalog item. Could the automation be t...
Hello, people.I'm trying to create a supposedly simple client script to make sure the value of a "Decimal" field is bigger than 1000000 and smaller than 1000000000. Here are my scripts: function onChange(control, oldValue, newValue, isLoading, isTemp...
can we create groups in studio in servicenow ? Is there any way to do that ?
How do I got about modifying the OOTB 'Network switches' Discovery pattern so that instead of it pulling back IP Addresses for the Name we instead get the DNS Name?Is there a good resource to review in regard to Discovery patterns?
Hi All,I want to delete the activity log/work note from an incident as per requirement.I am trying to achieve by deleting the entry in the sys_journal_field.list table.But the work notes does not get deleted from the incident.Please share your ideas....
I have checked in multiple posts but solution provided is that template value is in class filed on kb_article. However, I need the below selected value from red box If you have an idea about it, please help me with this.Thanks
In my company we have a couple of teams that work with tickets that are "for their eyes only". In another ITSM tool that I worked with I could simple mark a group as "restricted" which in practice made all tickets assigned to such group hidden for an...
Hello Everyone,Could anyone please let me know if there is any mainline certification on Generative AI.If yes, please share the learning paths.
