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Resolved! Prevent Duplicate Items on checklist.LIST

Hi everyone, I'm currently facing this issue where there are duplicate records that are being generated in an HR Task under checklist.LIST.  Any idea how to prevent this from happening? It's also affecting the mobile app as it's currently showing dup...

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How do I restructure location hierarchy in location popup?

Hi,   I have custom fields on hardware asset tables like; country,state,city,area and street all referencing to cmn_location table.I'm trying to get the full name when choosing location, On Location field when i am setting tree_picker=true; i'm getti...

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Sana10 by Kilo Contributor
  • 1684 Views
  • 3 replies
  • 0 helpfuls

Resolved! Translate a field value

I want to change field value language from english to other language. Already installed plugins for language translation i.e Internationalization language pack and individual language pack like Japanese,Swedish.Tried to follow the procedure given on ...

RSSG by Tera Contributor
  • 8465 Views
  • 22 replies
  • 3 helpfuls

Resolved! ATF Test Generator and Cloud Runner - Cloud Runner Setup

The ATF Test Generator plugin is installed in the demo instance.I was in the process of setting up a cloud user to use it, but as you can see in the attached image, I am unable to send it with an error.The user has been granted Admin privileges.I wou...

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Resolved! odd data import issue

Evening all I am running an excel data import into a transform table which then updates the core company table. I am getting half the records in the import set showing an error of "More than one target records exists for target table core_company wit...

Jack62 by Giga Guru
  • 1073 Views
  • 4 replies
  • 0 helpfuls

Unable to update import set table column max length.

Hi, I have a scoped app where I have a data source that is part of the scoped app that is of type "Custom (Load by Script)" and in the script, I want to change the import set table column max length.  The import set table is also part of the same sco...

User350291 by Tera Contributor
  • 692 Views
  • 2 replies
  • 0 helpfuls

ITSM

How to disable auto "assigned to" of a particular assignment group?No business rule was createdNo assignment rule was created

Qunle by Tera Contributor
  • 486 Views
  • 5 replies
  • 0 helpfuls

Which tables or classes have CI criticality?

Hello Which tables or classes has a field for CI criticality?I am trying to have a change or incident warning pop up when a CI is critical but I know this field is not available in very class OOTB. I would like to know which classes have that availab...