Similar to Jira Confluence in ServiceNow

Is there anything in ServiceNow that works similar to Jira Confluence?

Using Highchart in Service now UI Builder/ Now Experience UI Framework

Hello,   Can someone please help how to use Highcharts to generate charts using UI Builder?  Do we need to create custom component for implementing high charts? Is there a way to add highchart.js in script include at Experience level?

Is there no straight-forward way to find REST API url for Work-orders ?

SNOW Team chat from incident\task is not displaying the default message in chat window message field

Hi All,Good Day. We have enabled the teams chat option for user fields (like caller id, requested by, assigned to) on incident record, Once we click on the teams icon after these field's it's getting opened one new chat with default message "Hello Ko...

Appointbooking varible set not working inside orderguide

Hi, We have a customer appointment booking varible set which is a custom variable set. This will give us calender icon to chose dates for appointments. We have reused this inside a new catalog item which is global scope its working as expected. But w...

ACL for Groups and users

Hi all need help on the below requirement 1. Manager - needs to see all the groups  and the users which he has membership and also the records to the type(custom field)  which he has accesssay for sg. a group has a type tagged as B, C and even if the...

Overview tab - Not showing any details in Agent workspace

I have created a custom workspace and I have granted access to users for the table and workspace. In the details tab it shows all the form details to the user but in the overview tab it shows 'You don't have access to the table'. Is there any specifi...

Unlocking a Hidden Feature: Deleting ServiceNow Records with XML

In the realm of ServiceNow data administration, we often encounter the need to transfer data between instances. This process typically involves the use of XML files.  One day I was in the midst of my usual manual tasks, moving data between instances ...

ARTICLE: Inbound Email is getting received-ignored

Below could be the reasons: User ID is Locked outEmail is marked as spam, the header of the email contains 'X-ServiceNow-Spam-Status: Yes'. (Spam Score > 6.2)Email filters on the sys_email_filter table

Remove Attachment Delete Icon in Portal

Hello All,I have a requirement to restrict deleting attachments for closed Incident or Request Ticket in portal attachments tab. I could see users deleting attachments from closed or cancelled tickets which should be restricted in portal. I was looki...

Scan Check: Script Only Check VS Linter Check

Hi all!I would like to ask, when do we use Script Only Check and when do we use Linter Check?I know that both uses scripts to check record values and that Linter Checks are used to identify issues in a script. However, can't we also use Script Only C...

Create Service Request using inbound email action

Hello, I am trying to create service request using inbound email action , below script I tried but not working. 1st script -var cart = new Cart();cart.requested_for = gs.getUserID();var item = cart.addItem('26a4d033dbbb3550454964ebd39619bd');var deta...

How to edit banner image？

I want to change the image display, where should I set it? I need help