I have cloned the "SC ORDER STATUS" Widget because I need to add a custom button for every opened RITM. The button should not appear when the RITM's state is "closed complete". However, the condition to show the button in my HTML code doesn't seem to...
Hi, The Service Operations Workspace 'Home' should automatically get refreshed for every 20 seconds. It should happen periodically without clicking any button. How to achieve this? I'm new working with UI builder. Thanks,Sugand
Hi All, I have a query related to reports. If a user only have knowledge manager role, will it be able to share any reports to any user/group?. Also what all are the roles required to share reports to anyone in servicenow?
In the rm_release_scrum table there is a field called 'points' and it is a calculated and read only value.The value is derived from the story points in rm_story table.How this is calculated and what was the parameters considered in this calculation.D...
I am trying to get hold of the record the widget is related to when the widget loads. I.e. no input will be available. It is a scoped environment but I think $sp should work anyway (since GlideSPScriptable is available as a scoped API). $sp exist si...
Not able to submit Multi row variable in Test environment, after i add variables in MRVS and click submit Im getting "Something went wrong and your request could not be submitted. Please contact system admin". I copied MRVS from Dev instance to test ...
Hi, I'm trying to display the text with special characters from the HTML field in the string field. However, the text is shown with the ASCII characters instead of actual special characters. See the example below Text in HTML field: Test'sText in Str...
Hi,I have a requirement to restrict(Stop) the creation of duplicate incident based on the short description.And the incidents are getting created from 3rd party integration. Can anyone please help ? Best Regards,Juganta
Q1. Execution oder oa ACL, BR and Client script Q2. Which one execute first client script order is 500 and Ui policy order is 100
I want to automatically add users to the watchlist field when an update is made by them to a record on the requested item table (only to the records where a custom checkbox field xyz = true)
Hi All,Looking for steps to create an incident when a flow errors so that the assignment group is notified that the flow errored. This is an integration flow. TIA
Hi, I want to integrate ServiceNow with MS Teams in such a way that whenever an incident is created, updated and closed, a notification is sent to caller_id & assigned_to on MS Teams. Do we have any OOB solution for this or stepwise guide to complete...
Hi, I have one requirement in which I need to hide the attachment icon from portal when the ticket is in closed complete/ closed cancelled/ Review state. I tried client script but that is working in native UI not in portal. Please help to complete th...
Hi Experts I want to remove the Review state of my change request life cycle form. How to do that.Thank you.
Hi geeks,Most of you would have seen this email from ServiceNow with the subject "SSL certificate notification: Be informed"Anyhow pasting the content of the email below.SSL certificate notificationBe informed • No downtime • March 2024We like to kee...