Hello,I've just run into an issue while updating a workflow. In this workflow I just wanted to place a branch, then have 2 tasks created, then use join to make sure both tasks are completed before moving on in the workflow. It's a very simple setup t...
I'm trying to connect my app to GitHub and I keep getting: Duplicated update name found in application files How do I correct this so I can check in my app?
Hello,There are update sets that were done by an external consultants and they are no longer with the company.It is possible to remove the update sets with state in progress. Thank youHere is an example:
Hello All, Can we develop a catalog item, which when submitted will create a request without a RITM and a Task? Is it possible? If so how? What are the issues we face if it is possible? Is it a best practice or even valid question? Please help me
Hello, We have a subflow setup that gets called from a script. I need to search for a specific transaction based on the response_body. There are over 1000 records and it is making this task very difficult because I have to click through every executi...
Hey, I have a request to make a UI action (Button) that save the record even if there is a variables that are not filed. I managed to disable the form mandatory field but not the variables. is there a way to catch the variables and disable them from...
In the new platform analytics workspace, I'm trying to get a simple list to follow the filters I created. I'm not seeing how to enable follow filter as we have on the platform dashboards. The filters seem to work with an indicator, but not the simpl...
Hello,When I enter my script include into a report, the sysID is returning null.What would be the reason for this? Below is my script include:
When trying to make some fields requires for a specific field/table (in this case Name for cmdb_ci_firewall_sec_policy to be set to mandatory) I can't just change Name because it is inherited. I select the field in CI Class Manager, then on the top ...
Hi all, I am wondering if it is possible to create a dynamically changing subject line for an email, however I am restricted bythe character limit of the subject line. I just wanted to know if it is possible to change the subject line based on value...
Hello Community, I have a main table, which includes two embedded tables. Some sections of the main table are mandatory. The mandatory field should only display a warning message when the submit button is pressed, which is why I used sysverb_cancel. ...
Hi All, Is there a way to exclude change requests with specific keywords in the reports. Thanks and Regards,Jagannadh
I cannot get my header logo to change. I've updated it in Basic Configuration -> UI16 and My Company, and it remains as the standard ServiceNow logo. I've also tried clearing the instance cache, as well as my browsers. And it still stays as the defau...
Hello, I use CSM. I want end users (customer contacts with external role) to have access in Now mobile app. I am ok with that. My problem is on notifications. At the beginning end users didnt have access to notification prefernces (on/off). Giving th...
I tried writing the following script in Script - Background to test the values: (function(){ var currentUser = new GlideRecord('sys_user'); currentUser.get( gs.getUserID()); var requesterCostCenter = currentUser.getValue('cos...
