Use PDIs? Take our 5-minute survey to help shape the PDI roadmap.

Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

UIB List "Data fetched successfully" event not working

Hello everybody,I'm currently working on a list in a modal, all of which is implemented in UIB. I need to pre-select some of the records in the list, based on some previous(scripted) criteria. However, the "data fetched successfully" even on the list...

Metric definition to calculate business duration on cases

Hiwe have a requirement to create a metric to calculate the business duration of the case when created until resolved.Business duration is  related to SLAsBut we do not have SLAs on cases.So if I create metric definition to calculate business duratio...

Kanika4 by Tera Contributor
  • 933 Views
  • 1 replies
  • 0 helpfuls

Resolved! Scheduled job is not working for HR Profile

Hi,I have created a new field in the Hr profile which will stores the employee work experience based on employee start date. This needs to be achieved through schedule job. I have also scripted the code to implement this. But it is not working in HR ...

Priya14 by Tera Contributor
  • 2068 Views
  • 6 replies
  • 1 helpfuls

Resolved! CustomEvent.fireAll event equivalent in Agent Workspace

I am working on implementing an openframe integration and encountered an error when I tried triggering a CustomEvent on the agent workspace UI action. The code will basically be used to trigger an action on the openframe window based on the parameter...

JacquesGapatan_0-1679644945173.png JacquesGapatan_1-1679645004908.png
Jacques G by Tera Expert
  • 1636 Views
  • 3 replies
  • 1 helpfuls

ATF Test Generator and Cloud Runner setup

Hi I was able to install the ATF Test Generator and Cloud Runner from the ServiceNow Store, but was not still able to click the radio button in the "Run Test" for cloud runner. Is there any other steps I need to enable this?    

pjftenorio_0-1713973281799.png pjftenorio_0-1713973495371.png
pjftenorio by Tera Guru
  • 2424 Views
  • 8 replies
  • 0 helpfuls

not seeing any updates when Imported update set from xml file

Before we upgraded servicenow, we exported updateset under development as xml file.   We then cloned over the development instance.  So, apparently, we did something wrong.  I tried to import the update set back via Retrieved Update.  It was not impo...

sherixi by Tera Contributor
  • 4069 Views
  • 7 replies
  • 6 helpfuls

Resolved! make variable dependent on another variable

I have variables on a record producer that need to be dependent on the previous variable. I have tried using the auto-populate but it doesn't seem to work. Is there another way to achieve this?

DreDay3000 by Tera Guru
  • 1673 Views
  • 3 replies
  • 0 helpfuls