what is the use of updates field condition is business rule.
What is the use of updates less than 2 meaning in this business rule
Forum Posts
How to convert the reference field value in display value in flowdesigner for MRV's (Multi row varia
Hi Team,There is an issue when I tried to use the MRV , MRV have variable referncing the sys user table ,When I tried to get the data it was updating only sys_id , I tried given details in community but those were not working . Please suggest.
How to create custom tag field for incident table in servicenow
Hi Team,How to create custom tag field for incident table in ServiceNow?
Requested for type can you pls explain about this type
I created one variable called "Requested For" and used the type as Requested for but the requested for type will take the value of logged in user if we are providing the default value as none it taking the requested for value as referencing the user...
Link in between the tables for Vulnerability Response
Hi,Can someone explain the steps in two to three lines. I am struggling to understand how do we get the step 10. Kindly help. RegardsSuman P.
Resolved! Need to auto populate assignment group field on the Incident Form based on User Company
Can help me @Vasantharajan N As I need to auto populate Assignment Group based on the User Company in both Portal View and IT View.As in Portal View the Assignment Group field will not be there on the form.But in IT View the Assignment Group field w...
Watch List for Group is same as OOTM watch list field?
If we are creating a watch list and it is referring to sys_group table so it is working same as OOTB Watch list field?Is there any backend script or anything I have to change or not to work my customize Group watch list field to work same as OOTB wa...
Provider Notification in Different Languages
I have a requirement to display the provider notification in user preferred language. When the state of the incident changes to Resolved, people in watch list should receive a provider notification. However, there is no option to select the preferre...
Interactive filter do not work in HR Workspace
Hello I'm playing around UI Builder in Utah version.I would like to click on a legend entry - for example this yellow INVO and this yellow line should disappear in the report.Why it's not working, or what settings I'm missing.It works for Vertical gr...
Issue with the notification that is being sent from the system
Hi All, I have a requirement to send a 4 types of notifications for a custom table when a request is created or resolved for two different categories. Notifications are working fine, but the when they are being sent out, they are using incorrect mail...
Resolved! Cannot read property "0" from undefined
Script includes that handle arrays like the following will return an error at the for statement point「error:Cannot read property "0" from undefined」What is wrong? var gr = new GlideRecord("tablename"); gr.addQuery("sys_id", "xxx"); gr.query(); var s...
Next Experience In-Line Editing on a Related List
We are making extensive use of the Next Experience Record Page and the Related Lists that work with it. Our Related Lists are configured to include the most relevant fields, dependent upon the context. Examples include the following: NumberShort desc...
Resolved! Auto select drop down if URL has the XXXX Value
Hii All, Can you please help me to build this functionality. I have build 1 catalog item & People are raising request via 3rd party application. Now, i have a requirement that if the URL has Example1 then the Drop down value should be auto selected t...
Resolved! How to check if a catalog item is using a flow or subflow
Hi Everyone, I would like to ask if there is a way to check if a catalog item is using a flow or a subflow ? I checked few tables with "Flow" in label looking for a column incuding "catalog" in the name, but no results... Thank you very much in adv...
