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Resolved! What is an Portal Page in Service Now ?

Hi,I was researching something related to Dashboards and I saw this called Portal Page. I tried to find some documents related but only found Service Portal documents. Does anyone find any document related ?

Scheduled ATF test timeout issue

Hi I am running a scheduled ATF test. When i open the schedule and click on execute now, a pop up of headless cleint runner shows up. however, it doesn't pick up the test and times out. Screenshot below. It was working fine an hour ago. 

Nafeesabashir_0-1711350836849.png

Script type variable in catalog item

Hi, I am trying to create a record producer to the client script table. For that I need a script type field, like in the table. Is there a way to achieve that? there is no default script variable type.

Resolved! Difference between two dates

Hello Experts,I have written below to calculate the difference between the two dates can anyone why my script is not working?Thank You.Display Business Rulevar gd1=new GlideDateTime(); gd1.setDisplayValue(current.sys_created_on); var gd2=new GlideDat...

Mark Wood by Tera Contributor
  • 635 Views
  • 2 replies
  • 1 helpfuls

Why Form UI Action SetRedirectURL not working in PORTAL

Hi Team, WE have Child Financial button on record, when we click on it it has to copy all Parent record values and create new record.var gr = new GlideRecord('u_financial');gr.initialize();gr.description=current.description;gr.insert();action.setRedi...

Supriya25_0-1711306348025.png Supriya25_1-1711306778149.png
Supriya25 by Tera Guru
  • 822 Views
  • 3 replies
  • 0 helpfuls

Report HR case Attachment

Hello everyone,I have a report created from the HR case table which displays a list of cases grouped by assignment to. What I need is for one of the columns to show the names of the attachments attached to the HR case. Any suggestions?

pferreri by Tera Contributor
  • 455 Views
  • 1 replies
  • 0 helpfuls

assigning HR task to opened by user of HR case

I have a requirement where I have to assign a HR Task to the user who opened the HR case . we have a field "opened_by" on the HR Case table.For this I have written a assignment rule targeting Hr task table .current.assigned_to = current.parent.opened...

griddhaluruso_0-1711304062925.png

assign a HR Task to the user who opened the HR case

I have a requirement where I have to assign a HR Task to the user who opened the HR case . we have a field "opened_by" on the HR Case table.For this I have written a assignment rule targeting Hr task table .current.assigned_to = current.parent.opened...

griddhaluruso_0-1711304062925.png

Issue with Caller when creating Incident using REST API

There are 3 users like this:Using REST API (Table API), external tool is creating INCIDENT where below is the payload they are sending:{"caller_id":"Carol Coughlin","short_description":"Issue with MS Teams","description":"Not able to attach docs in T...

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Suggy by Giga Sage
  • 672 Views
  • 2 replies
  • 0 helpfuls