I noticed some strange behaviour with a flow variable of type JSON, that contains an array but then becomes null when all items in the array have been removed. I was expecting it to simply remain an array with length of 0. To illustrate here is a sim...
Hi, I want HR group members/HR Group to access Requests coming from HR catalog, Rest others who are not part of HR should not have access to Requests coming from HR.I have written Before Query BR for this but it is not working as expected.Can anyone ...
I have written client script (onChange) which is working fine on the form level, but on the workspace level the script is working ie able to see the message but ui action is not getting hidden.Client Script:function onChange(control, oldValue, newVal...
Hi, Subject: Slack -->change VA agent logo, VA change name I have Integrated Slack with ServiceNow, I want to change the VA logo and VA name in SLACK app.Can anyone help me how to do this branding of VA Slack. Thanks in Advance!
Hi All,I have a requirement that when a recipient receives a SMS message about an alert, when he taps on the ticket number it will redirect them to the record in the portal. Is this possible? How can we achieve it? Current process: We have created a...
Hi All,Im hoping this is a quick one, but is it possible to adjust what the activity stream on the standard ticket page to include additional updates, like State changes, or reassigns?
on change request form, if I select actual start date/actual end date/planned start date/planned end date in classic view date and time is showing as per user profile zone like below as expectedif I select actual start date/actual end date/planned s...
hi everyone! I want to ask this problem, how can i config in this page ? Many thanks!
We are looking at using Github to deploy changes from DEV to Test etc. We using App Repo to deploy applications to Production. We want to prevent people creating update sets for applications that have a Github repo. I have create a before Business Ru...
I have been working on a workflow for knowledge articles with attached documentsin MS Word format. I am trying to add to that workflow an activity that willconvert those Word documents to PDFs. Can anyone tell me how to do that? Thanks, Perry
Why is the Virtual Agent Conversational Analytics table blank? These tables are used by and feed into the Virtual Analytics dashboard, of which there is data that can be seen. However, if you try to view the table data in list view, there are no reco...
Is there any possibility to add add some custom content to a form layout? Since the form designer only offers a 1 or 2 column layout section, I want to create my own customized layout for a selection of fields to show it in a more organized and clear...
Hi Community, I have configured workspace for custom application. Need to configure global search(zing) in workspace to show only current application records on searching with keyword. Other application data should not be visible.
If subcategory is email or antivirus then service field must be hidden on incident form.How to achieve this using client script?
we are trying to run the integration to update the data coming from workday , when the data is being fetched we got the below error. Can someone help on this .Its a RAAS Call .
