Hello all, Source control/App Repo seems to be a good option for creating custom applications. This is not about that. In recent releases, we can actually use source control to track changes to out of the box apps. I work primarily in the scopes asso...
Would anyone know if it is possible to update a field in a record, that was passed to a Flow Designer Action as a reference from a script inside the action?In an Action, I pass a reference to a requested item record. This record has a field that may ...
Hi ServiceNow Community Developers,Is there a way to turn on the enhancements and defects task? What we are looking for here is something similar to problem tasks which is currently available as a plugin that you just activate and the problem tasks r...
Hello, What is the best way to modify the script or set this up to work the way we need it. We use a new call form to generate incidents, its setup so when status check is selected it gives a "transferred to" field which is a reference to the calle...
Hi,I am triggering an inbound email action where below is my email body format Then am capturing this date in action as belowHere, gdt is reading false value and assigning the same into field on my form.Expected Result: gdt value must be 09:00 Also, ...
Hi Team, I'm writing an ACL and had to use GlideRecord, I have read that it is not a best practice to use GR inthe ACL scripts, but I'm not sure how to handle this scenario. Can some one please guide? answer = false; var assignmentGroups; var groupAr...
I'm encountering an issue with our business instance where a specific keyword cannot be searched for in our Knowledge search. The article can be found with other keywords and can be found by kb#, but the word "problem" returns no results and "problem...
What is the timezone and date/time format and field type of start_date_time field in the cmn_schedule_span table?The time format seems to be a ISO format, but few values show 'Z' in the end while few records don't. The time zone of my instance is MDT...
When we have a 'File Attachment' type field in a table, and we attach a file in that table's form for that field; where are the attachments saved? As in, in which table are the field's attachment records saved?
I have a custom reference field "Choose your demand" on task table which refers to dmn_demand table. Now, once I have selected a demand record in field "Choose your demand", Option 01: I don't want already selected records to be showing up in magnify...
Hello Guys, I am trying to create an entry in "cmn_schedule_span" table through script. But I am facing issue with the start date and end date . The dates are not getting properly populated (may be some issue with time zone), also all day is not ...
Hi, I have the variable 'computer name' of type string in my 'create incident' record producer. I have the field 'u_computer_name' of type string on sys_user table. How can I set the default value of this variable inside the record producer to be lik...
Hi all,In which environment is a group created?
Hi can anyone help with simple logic for flow designer for 3 select box variable catalog item. 1. 3 check box variable are there based on chosen box we need sctask for each.2. Into talk there will be 7 combinations.a)All are chosen-1 requestsb)each c...
I have a task to calculate the time from a user assigned to the interaction till the time the state of interaction is closed complete. Can anyone help me with the script, please?
