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create ACL for Record Producer

Hi Team, When i Run Update set scan I got the below finding for my Record producer to remove that finding i need to create ACL could you please suggest what kind of ACL & How many ACL  i need to create to remove this finding ?   Thanks for your Time....

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msomasekhar by Tera Contributor
  • 2108 Views
  • 9 replies
  • 0 helpfuls

How to load related list data automatically

On resource plan record we have audit history as related list the data on Audit history related list is loading when we click on refresh ui action So I need to load the data automatically with out clicking ui action button on Audit history related li...

Ramu8 by Tera Expert
  • 2596 Views
  • 5 replies
  • 0 helpfuls

Resolved! Display the "Title" and "Chart Title" on dashboard

Hi, all.I would like to have both the "Title" and "Chart Title" of the report displayed in the dashboard view.Currently, when I display the "Chart Title", the "Title" is the same as the "Chart Title".For example, in the image below, the "Title" is "T...

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RyoyaFukuda by Tera Contributor
  • 1512 Views
  • 2 replies
  • 1 helpfuls

Resolved! Update set automatically created by Catalog Builder

Please let us know if you have done any of the followingCreate an update set using the normal procedureupdateset:AAAUpdate set automatically created by Catalog Builderupdateset:CB_BBBI did development in "AAA" and nothing in "CB_BBB" (I checked out b...

honamiUeo by Tera Contributor
  • 2150 Views
  • 2 replies
  • 2 helpfuls

Format last run datetime in data source

Hi Experts, Is it possible to use pre/ post import scripts in a Scheduled Data Import record to update the last run date time field in the datasource with enclosed '' (ex: '2023-07-01 08:35:56'). If yes please provide a example script Kindly provide ...

BALAJI K R by Tera Expert
  • 1146 Views
  • 1 replies
  • 0 helpfuls

Lock down Variables in Task after its submitted

I have catalog items that have Reference fields that create tasks and for example Change Group name pulls the Name in from ServicenowWhen the tasks is created it has that old name but when the name is changed and the 1st tasksis closed out then the n...

How to remove users from snc_external?

Hey all, I have four users in our system that are listed under snc_external (why, I have no idea because they shouldn't be there), however, I cannot remove them.  If I go under the snc_external role, it will not allow me to remove any of them.  If I ...

Mat Gdowski1 by Tera Contributor
  • 2896 Views
  • 4 replies
  • 1 helpfuls

Resolved! Pages

Hi what is the difference between the pages(sp_page) and portal pages(sys_portal_page)?Is there any link between these pages?

shivaadapa by Tera Expert
  • 2453 Views
  • 3 replies
  • 1 helpfuls

Resolved! How to run Flow Designer by Catalog Item request

Based on documents and examples,1.Create a catalog item2. Create a trigger with Service Catalog in Flow Designer3. Select the flow created in step 2 in the catalog item process engine.I did this work.However, the flow does not run when I request a ca...

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Resolved! Custom DKIM record for Domain name change

Hi All,I have a requirement where I need to change the domain name of the instance email from <instance_name@service-now.com> to <instance_name@mydomainname>. I have followed the instructions in the support article 'KB1002273'.  But I am stuck in thi...

Dharani5 by Tera Contributor
  • 2439 Views
  • 1 replies
  • 1 helpfuls