Dear Expert I have a requirement to move the change state from scheduled to New if user click on the button "Revert to New" and change state will move to new and whatever impacted service was there previously in the change ticket will removed from th...
Hello All,We're currently in the process of developing the portal. We've implemented an onchange catalog client script and are attempting to integrate a progress bar. However, we haven't been successful in achieving this yet. Below, you'll find the c...
Hello, I have an issue (nothing happened when i click) with a button in my portal, this is a return button for going to the HR Case parent after seeing an activity from the lifecycle. In this example 'signature' is an activity set from the lifecycle...
Hello! I'm in the phase of implementing a taxonomy and as such want to use the mega menu. I have one demand though from my stakeholders that I haven't been able to complete. The problem is:First we have a normal taxonomy:Topic 1 Sub-Topic 1 Sub...
Hi Community, how to map attachment from case to incident Thanks,Srinivasu
Hi Team,The code written below is not working for non admin users.FromScript include from a custom table getting sys id values of a list fieldIn Client Scriptbased on the condition if list field in the custom filed - setting one filterif list field c...
Hii, How to export 1+million data from ServiceNow, is there any way? I already check in community.https://www.servicenow.com/community/developer-forum/best-way-to-export-more-than-1-million-data-from-servicenow/m-p/1604088. I'm not sure how to check....
Hi All, I want to cancel all the running flow from the specific record using a script. 1. I want to get all the running flows from the specific record (dynamicaly)2. Then I want to cancel all of them using script (Ex : Business rule or script includ...
how to send email notification to change task owners when change task is cancelled as a result of Change request getting cancelled?
Hi All,I have one requirement on sc_task table, I have created one custom field on sc_task table "New Email Address" and this field should be visible on particular task.so here i have written one ui policy and add condition (item is new hire request)...
Hie All,Please help me out with below queryhave to write a validation for attachment for Change Request form, my requirement is if category is " Software" and Risk is " Very High" then when user tries to save the form, he should get an error as " att...
I happened to notice that the title on one my reports is different than a field shown lower. (1) I need the lower one to read verbatim to top one. (2) Top field is obviously called, "Title". What is that bottom field called? See Attached Screen sho...
We want to see Company as a field in either the Flow designer header of those specific scheduled tasks or in the flow table so that we can see a list of those under each company/customer. With these identified Scheduled Tasks related to a customer a...
I'm having trouble passing values to catalog item.I have created an UI policy which redirects to classic UI catalog item with variables in URL. The client script on cat item, which should retrieve parameters, seem to run before the URL has changed fr...
Hi all, I have a requirement to create a custom view for all the principal class. When people are accessing the table it should redirect to the custom view. And also allow them to change the view if they needed. How can we achieve this? Labels: Tha...
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