I am trying to write a catalog data lookup definition. If a user is logged in then it will auto populate their business unit and location. But it is only working in on change. It is not working for on load. Does catalog data lookup definition not wor...
How can I pull entry from rm_story table to related list under SCTASK. From this to this place under related list
Hello All,I have 3 level approval for exception management. Each approval level assignment group has its own group email. I want to send a OOB Notification for each level of approval. The Notification is on Approval [sysapproval_approver] table and t...
Hello,I have a requirement regarding getting the incident aged based on the created date, incident age will appear in the choice list if incident new will appear (Below 30 days) if the incident above 30 days (Above 30 days) and (Above 60 days) until ...
Hello fellow community members, I want to hide price, recurring & quantity columns from order guide summary section which is visible by default below: I want to hide these columns for a perticular order guide only and not for all the order guides so ...
In ServiceNow UI builder configurable workspace, what is the best way to hide a component based on the current logged-in user's group? I know how to hide a component based on the current user's role utilizing the api user.roles but I want to use the ...
Hello.I would like to use Excel data as a catalog variable selection.I think it is possible to import it into a table and refer to that table, but I would like to avoid using a table if possible. What other methods can you think of? Is there no optio...
Hello,I am trying to get users sys_id's from sys_user_grmember table for one particular group(X). (X) group have 13 group members. I have written a code. however It seems code is not working. It prints only one sysid multiple times. var arr...
Hello All I am running script include function and just notice that this code lines sequence does not filter for active records var gr = new GlideRecord(someTable); gr.addActiveQuery(); gr.addEncodedQuery(strQuery); // gr.query(); but this one does v...
Hello,I'm trying to view a list of items that I have follower. After I followed an RITM item, where can I find all the items I have been following. Thanks
Hey all, I am working on creating a business rule that will set the short description of an incident inserted to "Compensation Change: " +producer.variable_name. When I test the script the short description comes back as: "Compensation Change: Undefi...
Hello all,We have setup an alert 'multiple failed user log on' with azure sentinel and because we enabled the plugin SNC access control - that restricts access of support teams to instance, we are flooded with logs Do you know if these tasks can be s...
Hi All, I have created the Dashboard through performance Analytics. please let me know how to set auto refresh for the Dashboard. Thank you.
Hello Community Members! We are seeking a way to programmatically search attachments (Excel type) in Change Request applications based on specific keywords. I’m wondering if this is possible. Any assistance in this matter would be greatly appreciated...
Hi Experts I want to change the INC numbers to INCQ its already my incidents in my servicenow data base. Thank you.
