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Resolved! hide UI action button for signing contracts = true

Hello. I have a UIaction button "accept contract", when this is clicked and the value u_singed_contract becomes TRUE.I want to hide the UIaction button. I tried to do it with a ui policy that said "when u_signed_contract = true"  "accept contract vis...

asd22 by Tera Contributor
  • 1902 Views
  • 11 replies
  • 5 helpfuls

Database view on field changes in the change_request table

Hello,  I need to generate a database view from the change_request table that captures the time stamp of when the change records moves from its process state e.g New>Assess>Authorize>Scheduled etc.  I've tried to join change_request against tables sy...

huynhw1 by Giga Contributor
  • 1050 Views
  • 1 replies
  • 0 helpfuls

How to insert multiple records in a table through scheduled job

Hello everyone,I am trying to insert multiple records in the u_association table based on the Attribute value, with this below scheduled job script. But only one record is inserting for each attribute. How can we insert multiple records in this table...

Munna1 by Tera Contributor
  • 1612 Views
  • 2 replies
  • 0 helpfuls

Contract Currency Issue

Hi Coding Experts,Need a small help.I have below fields on contract formI have written a client script , where If I select a currency in contract currency field , same currency will appear in below fieldsPayment amountYearly CostTax CostTotal CostCon...

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Resolved! Populate reference field from list collector

Hi Team, I am working on portal end. I am trying to populate type field with my reference value when list collector "Parent" contains RITM type tickets.    function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '...

Hervi by Tera Contributor
  • 3370 Views
  • 19 replies
  • 0 helpfuls

How do you use a script include in Flow Designer

Hey everyone, I am currently trying to call a script include in a script action as part of my flow.  However, when I do this using the  var foo = new ScriptInclude(); It gives me an error saying that the "ScriptInclude" is not defined.  Is there a sp...

JohnM2 by Kilo Contributor
  • 6109 Views
  • 12 replies
  • 1 helpfuls

issue with SSO user on ServiceNow

I have set up an Azure AD integration with ServiceNow. So one AD acount and under that AD account, created a group and created a test user. main AD account and Test user under the group have different IDs, email. Through user provisioning, I am able ...

Snehal13 by Kilo Sage
  • 1960 Views
  • 3 replies
  • 0 helpfuls

Regular users cannot see the option to upload attachments

On UI builder custom page I added modal with possibility to add attachments to a data source:it works fine but when I impersonate another user option is gone:what may be the reason for that? Additionaly when there is already file non admin user can s...

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Dotychczas by Mega Guru
  • 1227 Views
  • 3 replies
  • 0 helpfuls

How to display message on form?

Hello TeamI would like to   show   message on top of   the form, before submitting.My form is like this. I am new to ServiceNow please help me in this requirement.

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kasirao by Kilo Contributor
  • 24088 Views
  • 12 replies
  • 13 helpfuls

Resolved! Using Wish List for Order Guides

I am playing around with the Wish List feature as we have several inquires to develop a way to do a "save as draft" on some of our longer catalog item forms.  I am able to get this to work for catalog items via the normal setup outlined in the Servic...

cswagner by Tera Contributor
  • 3906 Views
  • 7 replies
  • 4 helpfuls