i have created a survey which triggers when an inciden or ritm gets closed now my requirement is i have created to coustom string field on the fields where i want to populate the number and short description on the form but it i am not able to doit h...
how can i configur the count on headder menu My surveys that how many are there in the page to be given as in the below image shows for approvals and the my survey icon settings are as follows in the portel editorcan any one guide me on this please
Hi,I have written a logic in script include to check how many times a field of Case updated. For this I am querying sys_history_line table with case set id.The records are inserted in this table for case when case is created manually using case form....
Hi folks, I'm interested in joining a group project or participating in one. If anyone is currently working on a project, I'd be delighted to join them. While I don't have extensive knowledge yet, I'm a quick learner Thank you so much in advance.
Hi everyone I'm having the following issue, I'm currently creating a Google Map Page in Service Now, the script that I'm currently using is similar to the one at the wiki page (http://wiki.servicenow.com/index.php?title=Using_Map_Pages) I just change...
Hi All, I have a widget that loads on a Portal Page.Page name - Contact list page and it has a widget. That widget has 2 containers with 2 different forms and fields.Example <div id="contactlistform1" ng-show="c.frm1"> <div class="row...
Hello,I am trying to achieve the following approval flowStep 1: Once my books item catalog is submitted, approval will be sent to the manager of the requester.Step 2: Once the manager approves, a task will be created for the Group 'Library admin'.Ste...
Hello, I am trying to accomplish the following:Automatically send an email to the caller and the creator of an incident when a comment is added if the comment creator is not the caller or the creator. Step 1: I created a new Business rule:When to run...
Business Rule to Set RITM & Request State to Closed Incomplete when RITM Stage is Request Cancelled Hi ServiceNow Community colleagues, Please can I ask for your advice on the Business Rule I would need to configure the following: I would like to set...
Hey everyone,I'm absolutely loving ServiceNow's latest "Washington DC" release! There are so many new updates that are already making our lives easier as ServiceNow developers and administrators.One feature that I'm particularly excited about is the ...
Hi,I have an activity set with an advance condition. Once of the scenarios we have is that due to other activities in the flow, eventually this activity set will not be required.How can we skip this activity set as part of the advance condition proce...
Hello Gurus,I have a customed table, let's call it T7, a scheduled job script (for debug purposes, in the meanwhile, I'm using 'execute now' to run it) where I scripted a GlideRecord query on that table. The RowCount might return more then 1 row.I've...
One of my client doesn't want request item tables and process.He came up with an architecture with custom tables extending task table to create a request through custom table. I was trying to pushback by giving certain reasons like we do not have cat...
While submitting change request on instance we are getting an error as " invalid insert". Any lead/help will be appreciated.
Hey guys I am having an issue setting up OKTA sso in our test instance. This is working fine in prod and all the setting look the same in test other than the instance it points at in OKTA but when I test logging in it takes me into the OKTA app to se...
