Hi Team,I have a string field on incident and I have a requirement to set this field value from the soap Api body response.here the code written in async business rule.Howcan i do this.Thanks,Ankit
Hi, I am messing around with the Now CLI and the Now Experience Framework to see what it is capable of. I have managed to download and set up the CLI, create a project and create simple components. I have tried introducing an external library (Chart....
Hi, We have a UI page which can be printed to PDF. When the PDF is saved and then opened the document contains a header and footer. The header contains: ServiceNow top leftThe query in the URL top right The footer contains: [page number] of [total pa...
I have an onSubmit catalog client script & script includes. I am trying to populate the State (install_status) with asset matching a catalog variable. I have checked like posts but the solutions have not worked for me. Client script (isolate script i...
I am trying to create a test that opens up an incident then creates a child task for that incident. However I do not see how I can replicate what I normally do manually because related list ui actions do not show up in the "Click a UI Action" test st...
Hi, I have a RP. there is a field xyz. When i add a user to this field a role abc need to add and if i remove the user then it the role is removed. I have checked on of the code in community. Removing part ids not working.(function executeRule(curren...
Hello everyone, I have this story.- When an Aloha Incident.Assigned to field changes, the new value should be set in all Affected CIs. EXCEPT if the new value is empty. In this case, no updates are needed.I have tried to try modifications to these tw...
Hi ,I want to set default value in parent field (type reference), only when the field value is empty.i have given this below code line :javascript:current.parent= current.parent_activity.parent.toString();but looks like not working . Can anyone...
Currently working on a UI page that is being called by a UI Action via glide modal, it works fine on my Personal Dev Instance but when I try it on our demo instance it does not work, one of my colleague said that it does not work because of the domai...
I have a requirement to update the HR Case based on the reply received and change its status to Closed or WIP. When the case is set to Awaiting Acceptance, we are sending email notification with 2 options, accept and reject. When the user selects Acc...
I want a UI action on the rm_story table. When I cilck on the button, it will tag the 'opened by' user and put some worknotes. How this functionality can be achieved and what will be the script for that? TIA.
In Scheduled Data Export, the following settings were made ・Enable delta exports is checked.・Delta on or after is set to Updated (sys_updated_on).・Run : Periodically・Repeat Interval : Every 10 minutes At some time, a record is created in the target t...
Hi Team i have created a flow designers for priority tickets on incident tables. applied the conditions if priority is critical , it will be automatically assign to "able tuter " or priority is not critical-- it will assign to other user.. my flow i...
Hi All, I got assigned an enhancement can you help me with that how to proceed?To manage the Contingent Worker Extensions efficiently, we need better process. In few cases, a manager has multiple resources that need to the extended(around 20) or rev...
I have created an alert management rule (AMR) and if my conditions are met alert get passed to AMR and reaches the azure event hub which is being configured in an action .but now what is happening some of alerts are getting failed at AMR level with...
