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Projects/Demands not showing in Portfolio Planning Workspace

Hello all, I'm working with the Portfolio Planning Workspace and I'm not sure I understand how it works exactly.I created a new portfolio plan "Servicenow details" selecting portfolio 'Sales' and checking the demands and projects checkboxes.  However...

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Nicol_s2 by Tera Expert
  • 2278 Views
  • 1 replies
  • 2 helpfuls

Data Stream action - Error handling

Hi there, We are using one of the OOTB Workday Actions. This Action is using data streams. The data stream is returning an object as [outputs.targetObject = {data}]. The issue is the Action Stream is not returning any Errors e.g. if there is a Server...

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Rahman4 by Tera Guru
  • 2004 Views
  • 2 replies
  • 0 helpfuls

Resolved! Performance Analytics Filtering

Hello, I have created a few performance analytics reports and I am looking to add the option to filter them by the assigned to group. I have created the breakdown and used the breakdown sources but when I click on the groups to filter option. The tab...

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On-Call Escalation Icon not appearing on Incident

We are doing a proof of concept for the On-Call module. We have the module installed and we can see that it's working and escalations are happening. However, the icon to Track Escalations isn't appearing beside the Assignment Group. I've confirmed th...

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Sue Frost by Giga Guru
  • 2123 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to change a specific list view

Hi there,  I have a table that has specific views. For example when I use the navigator there is 'All elements' and then 'My elements'. They are both specific views of the same table.  I want to amend it so that when the user clicks on each on these ...

gunishi by Tera Guru
  • 2319 Views
  • 4 replies
  • 1 helpfuls

Request description need to populated from RITM description

I have written one BR to populate Request description from RITM description once RITM got created.Below is the code:var req = new GlideRecord ('sc_request');req.addQuery('sys_id',current.request);req.query();if(req.next()){req.description = current.d...

Rakesh11 by Tera Contributor
  • 1140 Views
  • 7 replies
  • 0 helpfuls

Enable My Approvals in Employee Center ESC

I have added My Approvals in the header menu on the Employee Center via Employee Center > Administration > Portal Configuration. Then by drilling into the Header Menu (Employee Center Menu), in the related tab for Menu Items, I went into 'More', crea...

Mikyle Khan by Tera Contributor
  • 4719 Views
  • 1 replies
  • 0 helpfuls