(function executeRule(current, previous /*null when async*/) { try { // Set up incident record var incidentGR = new GlideRecord('incident'); incidentGR.initialize(); incidentGR.setValue('short_description', 'Group Delet...
Can anyone explain about Rapid7 InsightVM Integration with servicenow.
Hi Team, Good morning! How to hide the state option on the change form?for example: when approval is approved then show only state options like canceled, closed completed, and closed incompleted. Thank you!
Hello, We added a related list - an m2m table of Change Request and Incident Added the Related List in Incident formUpdated the related list to include Change Request Short desc, State, Close Notes (We dot walked from List Layout) Issue:When non-admi...
Hello We've developed a UI action called 'Compose.' Clicking on it displays an email client template body. Currently, our script populates recipients, but with a large number of recipients, we're experiencing a delay of about 2-3 minutes due to a 'Wh...
Suddenly, emails are not creating tickets, when we send email we are able to see them in logs but not creating ticket. In flow i have tested it out and flow is working fine. Its showing Target field as empty for type received - And in the email recor...
Hi,I am new to ATF and testing some content items in portal page. we defined a URL in the content item which redirects to new tab ex: Yahoo new URL is defined in the below content item. I need to test if yahoo news is opening or not? can we achieve t...
Hello, I want to do a UI policy that work on specific task from the workflow. is there any way to catch a specific task in UI policy? like for example the workflow have 3 tasks. I want to catch the middle task via UI policy and show and hide some fie...
What will be the steps to use Gen AI / Now assist to develop the feature of document summarization in ServiceNow?
Hi - I am creating a form in a new UI action in service now.This form has several selects in it.How can I set the select's "required" attribute on this form using jelly scripting? <g:evaluate var="jvar_required" jelly="true"> var jvar_required; if (...
Hi there experts, I am working on requirement to create a function which accepts an incident as a parameter and returns comma-separated list of incident numbers with the same Business Service as the one that has been created. For that purpose I have...
Hi Everyone,I have created a student standalone table and I wanted to create approval on the create/update record of the student table. Please advise.Thanks.
Hi,I found there are emails which don't contain any target record. To my knowing, emails with target record will show in the activity log of that record but there are many emails with (empty) target record I found in this table. So is there any possi...
Hello I want to add the clickable link of the newly created record through an UI Action in the worknote. How we can write a code for this? Thanks.
Hi All, I have been successfully able to create a new service request through scripting by using the CartJS API.My code is given below - which is perfectly working.Now what I want is - to return the new RITM Number after the last step in the below co...