Hi All,I need help in below scenario:I am building a topic in Virtual Agent which will take, same input from user as defined in one of the record producer.So that user can create a case from VA itself. That particular record producer uses some script...
Hello Experts,I have configured an SLA for the problem. When the SLA reaches 80%, I want to send a notification to the problem owner. I am attempting to achieve this using Flow Designer. I am using the "Event Fired" action, but I'm encountering diffi...
I set up my developer instance yesterday and today is offline, not able to wake it up ! Any chance to get it back online ?
Could you please help me on below My requirement is incident should not be submitted with out attachment. Below is the onsubmit client script and it is not working. Please have a look on it function onSubmit() {//Type appropriate comment here, and be...
I have a catalog item with a field called 'ritm' that references the 'sc_req_item' table in order for a user to "attach" a previous requested item to their new request. There is also a field on this catalog item called 'software_name' where the user ...
We have Duplicate CI having asset with Substate Not Discovered?Both having Discovery Source as SCCM.We can see one CI has Asset with Substate Not Discovered.While Other CI have blank Asset. We have changed Asset Substate to "General Use" but again S...
Hello, I am looking for a way to Migrate CSDM Application Services and Manually Mapped CI to another environment. Anyone know of a way to get this done.The Data is visible in the cmdb_ci_endpoint_manual table and in the cmdb_rel_ci table. It does not...
I have a form in a scoped custom app in which I need to select a value from [cmdb_ci_site] which is in the CMDB CI Class Models application. The default view does not contain the data needed so I created a custom view in my scoped app. Unfortunately,...
Hello, My PDI instance that was up and running for 20+ days is reclaimed due to inactivity. I didnot login to the dev portal but was using the SNOW instance on a daily basis. Is there any possibility to get that instance back, because I configured th...
We cloned a widget from global into our scope. After cloning the widget when we try to render the page where this widget is called it throws an error "GlideTableDescriptor is not allowed in scoped applications". We want to know exactly what this 'Gli...
I am trying to use a script in Performance Analytics to determine if a change request was done during business hours. (started after 9am). It seems like I should be able to get the hour from the Actual Start field, but I am getting a NaN error on the...
Hi All, I want to create "Metric Definition" records based on the value changes in the RITM variables.Example:Whenever the state variable changes I want to trigger the record in metric_definition tablePlease let me know if any OOB or Customization op...
I noticed recently that when selecting an item from the service catalog, I seem to get a very long wait time before I'm presented with the item. See the inline picture. Sometimes the transaction time can go up to 50+ seconds. I've looked for BR/Scrip...
| User | Count |
|---|---|
| 78 | |
| 50 | |
| 30 | |
| 18 | |
| 13 |
