Hi,i have a button to download the attachment. the sys_attachment table i added workspace view. but it is not downloading rather showling like this. plz help. var attSysID; var gr = new GlideRecord("sys_attachment"); gr.addQuery('table_sys_id', curre...
There is something to know about the Entities in ServiceNow GRC (Governance, Risk & Compliance).'Profile scoping redefined with the term called 'Entity Scoping' in GRC. Entity can be anything, it may be any documentation, departments, profile etc. By...
Hi I have created a customized field called 'Manager' on review_request UI page for Exception request. It is a reference field that refers to the User [sys_user] table. I want to add the searching capability on that field based on User ID, first name...
I'd like to implement Surveys for a custom application that inherits from the incident table on an instance. The surveys are meant to be sent to public users who don't have access to login to the platform. Would creating and implementing such a surve...
Hi All I want to restrict new data to import from import sets to table but already existing data if any can be updated using the importset how can we do that, please suggest me. Thanks in advance.Bhanu.
Hi All,Add Compose and Activity Streams in a custom workspace like the "Details" tab available in the OOB for a playbook tabIs it possible?Thanks
Hi, I am trying to make attachment widget mandatory only if the request type is add access. So I have created a UI policy, and chose to set mandatory and set visible, the visible bit works but it does not set it mandatory however. How can i create...
Hi,I want to Set the colour of the button of Live Agent Support to Blue colour in Slack VA.Can anyone help me with this how to do it in SLACK VA. Below is the screensort attached so where to add that colours on button. Thanks in Advance!
What just happened to Client Script Editor in Washington DC release of servicenow !!!! While exploring the latest ServiceNow release i.e. WASHINGTON DC, I came across client script editor and observed a difference behaviour as follows:1) Client Side...
Hi,In the related list of incident there is a child incident. when I choose edit then above mentioned screen shot was opened then when on the INC0000001 incident I am getting name, assigned to, assignment group, short description. In the same manner ...
Up until a month or so ago the majority of our end users had no roles assigned to them. Their only interactions with ServiceNow were forced through the Service Portal. However, when we deployed the Emergency Self Report application we were forced to ...
Hi All,I have one requirement on incident form when the caller is vip user then only he is able to see that impact choice "vip user" and when call is not vip then he cant able to see that impact choice "vip user", so here i have written one client ca...
Hi All, I have a requirement to hide the "Close" button on the esc portal for major incidents for any user that does not have the major incident manager role or itil role. I've attached the page to this post. Anyone know how to do this? Kind Rega...
I created one field having dropdown with None having true, false choices.During first import I send the value as true it updated the value correctly.During the second import I sent the empty field , but still it was showing true value in it. How I ...
I am trying to do second part of uploading the client certificate - when I upload I am getting the error as following Didn't find any chain to complete partial chain [KMFCoreCertificate[Subject DN=CN=*.xyz.com] - xyz is not the real name. It is wild...
