1.) How to send emails to another dev instance...2.) How to send email to another user within in the same instance..
Forum Posts
Resolved! Script Includes but for Client-side code?
Hi,I was wondering if there's any module or platform functionality that resembles Script Includes, but runs the code on the client-side? In my use case, I need to reuse the same verification of inputs and then make a GlideAjax call on two Catalog Cli...
Approval Reminder UI Action on group approval form
Hi Experts, I want to configure approval reminder UI action on group approval form, so when we click on that whoever is group member of that approval group should trigger approval reminder email. So here the approval group is populated in assignment ...
Is there a way to get the display value for a language besides the current language?
I know by using .getDisplayValue() will return the display value for the currently selected language, but I am looking for a way to get the display value for a different language. For example, I want to get the German display value no matter what lan...
Resolved! Script to determine if user has Dark Mode selected
Hi -- we have a script that will change the color of fields we recommend a user populate but we don't want to make mandatory. It's worked great until more users have started utilizing Dark Mode. Now the text is white and is hard to read on the highli...
Resolved! How to stop a notification from sending for a specific group
Looking for someone to share a working codecurrent configuration:1st notification: (dont send this one if it is the group) 2nd notification (send this one if its that group)
report_view acl access issue
Hi, I have a user who has the stakeholder role. I created a report that looks at the requested item table. When impersonating I can go to reports and open the report, view the same report on a dashboard fine. The issue I keep running into is when I...
How to stop mid server temporary for testing
Hi, there are 4 mid server exist in my env.i want to my anyone mid server temporary to test. pls advise me the steps :
Inbound email reply is not updating fields for external user email replies
I have an inbound email action that stores the content of the email body in a field when we get a reply for a particular incident record. This inbound action works when the email address of the user who is replying is in the instance (registered user...
How to add a ML solution in flow designer to update the predicted output in the Incident fields
Hi Everyone, I have created a ML solution based on the similarity definition. Can anyone help me with steps to call the ML solution in flow designer and then to update the incident field in predicted result? I went through the below link, but it did ...
Resolved! how to hide asset workspace
Hi All, can someone guide me how can I hide / remove Asset & CMDB workspace from the Workspace option? Regards,Amit
Resolved! Date Type Variable Format - 3 Months Validation
Hi All,We have two variables on the catalog form Start Date & End DateDifference between the variables can not be greater than 3 months.For Example: If Start Date is 17-Jan-2024 then the End Date (I.e.., 16-Apr-2024) should be less than 3 monthsIf th...
How to Autopopulate Area, work center, work unit based on Site field in Operational Technology
Hi All,we need help for one of the catalog item implementations where we have couple of variables - 1. OT Asset 2. Site 3. Area 4. Work Center 5. Work Unit Requirement --> 1. When user selects OT asset then site should be auto populated 2. when site ...
Resolved! Validate Task in a Instance
Hi everyone ! Is it possible or is there any feature similar to Validate Task as shown in the picture?Please someone help me !Thank you so much.
How to populate Additional comments based on RITM variable value
Hi Team,I need to populate additional comments to "This request is pending for device status availability." when the RITM variable "Device Status" changes to 'Check Availability'.I am trying Onchange client script, but no luck. Help with the script T...
